Responsibilities

• Act as the SMO for multi-country clients and implementations.
• Support the engagement team with the global MCPO delivery of multiple clients and all client escalations.
• Coordinate with cross-functional teams, including sales, operations, and technology, to ensure seamless integration and delivery of payroll services.
• Contribute to continuous improvement. Leverage Global Payroll Operate tools, technology, methodology and processes.
• Develop and maintain strong stakeholder relationships and support the engagement team with client-related communications.
• Support the preparation for regular client reviews and preparation of reports on progress, challenges, and solutions to stakeholders.
• Coordinate annual rollover tasks, such as calendar preparation and EY tool updates.
• Work with the engagement team to address escalations, resolve issues, prepare root cause analysis, and communicate outcomes to account teams.
• Support the processing of scope changes and related contract adjustments, including change requests and documentation updates.
• Be involved in client-related change management efforts, including the adoption of new tools, processes, and system upgrades.
• Support the EP/EMs on client budget preparation, handle invoice management.
• Manage client and EY team access to engagement platforms.
• Provide ad-hoc support to clients and EY teams for service-related inquiries and tasks.
  

Skills / Knowledge / Experience

• Degree and/or equivalent professional qualification
• Minimum 5 years of work experience
• Understanding of payroll processes
• Project Management experience and skills
• Problem solving skills
• Client service experience and skills
• Strong analytical skills, interpersonal, and written/verbal communication skills
• Problem-solving ability and attention to detail
• Excellent English language skills
• Flexibility to operate in a global across-time-zones environment
  

Requisition Id : 1633115

Your key responsibilities

Technical Excellence

Experience in developing distributed applications.
Strong demonstrable experience in .NET Technologies, Web API 2, MVC.
Knowledge of the following client side frameworks: AngularJS, jQuery, AJAX.
Experience with any of the following is a plus Knowledge of web basics such as HTML5, JavaScript, and CSS.
Experience as a development lead.
Experience working in an Agile Scrum environment.
Knowledge of RESTful WebServices, Windows Communication Foundation (WCF), JSON, XML.
Knowledge of any of the following Database technologies is a plus: SQL Server, Hadoop/Hive

Skills and attributes

To qualify for the role you must have
Qualification

8+ years of relevant experience.

8+ years of relevant experience.

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Your key responsibilities

• Demonstrate a thorough understanding of complex change concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

Skills and attributes for success

• Project management experience
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral and written communication skills , including proficiency in excel, powerpoint, etc…
• High level of motivation and a self starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role. While based in Montreal, this position will interact with external and internal stakeholders both within and outside of Canada. French and English bilingualism is therefore a requirement.

To qualify for the role you must have

• A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
• A degree and/or master's degree with an emphasis in business, human resources, psychology
• Approximately 4+ years of experience in providing advisory services in a number of the following change enablement areas: change management, stakeholder management, communications, organizational design, leadership development, training, governance, workforce strategies, human resources transformation, talent management and culture
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the "c" level of fortune 500 companies

Ideally, you’ll also have

• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Your key responsibilities

• Understanding the current estate, working with the correct parties to drive effective change including creation of standards.
• Managing and driving towards the standards once defined, migration of products deemed non-standard or not preferred. Plans, cost, impact and migration management with product owners.
• Defining scope, baselines and driving progress to plan
• Support Governance bodies where required when driving approach.
• Setting up and managing the governance and reporting aspects including key stakeholders
• Working with key stakeholders to determine and implement required change.
• Liaising with Alliances, Technical and Product teams where needed, esp. around resale commits and combined internal/external use scenarios.
• Provide on-going insight and recommendations for internal use renewal/commit.
• Define and implement the plan which supports EY Technology moving to a mature position of having roadmaps for key external product sets.
• Work with procurement to drive contract changes resulting from consolidation efforts. Ensuring all required approvals and buy-in are in place
• Take into account dependencies with all concerned parties (EY Technology, Business, Alliances, Procurement., InfoSec etc.)
• Creation, maintenance and oversight of roadmaps which support future visions

Skills and attributes for success

• Ability to build relationships based on trust, delivering on commitments and doing the right thing, strong interpersonal skills with the ability to influence
• Self-starter, thrives in environments with high levels of ambiguity and challenging/senior stakeholders
• Strong Market and technical insight
• Ability to plan and progress against agreed plans.
• Excellent attention to detail
• Motivated by delivery.
• Ability to work and team effectively personnel across geographies.
• Flexibility to adjust to multiple demands, shifting priorities and rapid change.

To qualify for the role you must have

• 12+ years of overall business experience
• Minimum of 5 years of experience in Project Management, Technical, Vendor Management, Procurement, or a similar role.
• Proven exposure to, and understanding of commercial and business models
• Analytical mindset with strong problem-solving abilities

Ideally, you’ll also have

• Demonstrable leadership capabilities with the ability to indirectly manage cross-functional teams.
• Strategic thinker focused on continuous improvement and operational excellence

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Your key responsibilities

• Need to work as a Technical Lead to contribute in various technical streams of EIS implementation projects.
• Interface and communicate with the onsite coordinators.
• Planning and monitoring of the project deliverables from the team.
• Mentor the project team in executing the identified projects.
• Willing to travel to the customers locations on need basis.

• Participating in the organization-wide people initiatives.

Skills and attributes for success

• BE/B.Tech/MCA/MSc.
• Must have hands-on experience in Insurance - Policy Core / Billing Core / Claims Core / Customer Core.
• Must have experience in core technical skills: Java/J2EE, Spring, Hibernate, Spring boot Microservices Web Service (Rest & SOAP), Apache Camel - CXF, Kafka.
• Experience in Insurance domain – Property & Casualty.

To qualify for the role, you must have

• Bachelor's degree in Engineering, IT, Science, other Technical qualification.
• 3+ years in a corporate IT environment in a similar positions.
• Strong communication skills.
• Excellent business communication skills.

Ideally, you’ll also have

• Experience in OpenL Tablets. Knowledge of Vue.js.
• Certificates proving certain skills: Java, Spring, SQL, AWS or Azure Cloud, Angular, React.
• Experience in agile / scrum methodology.
• Experience in Auto (Motor) & Home LoB implementation using EIS.
• Good understanding of Agile methodology.
• Experience in client facing roles.

What we look for

• Person able to work independently as Senior developer
• Willing to guide other team members

• Willingness to learn and expand technical skills working in international environment and Agile methodology

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.