Ey Technology Incident Management Process Lead jobs at Ey in Philippines, Taguig

Current Rank CS 64

As the Campaign Manager, you will orchestrate end-to-end execution of multi-channel marketing initiatives, collaborating closely with BMC program leaders and managers. By leveraging your proven expertise in campaign management and Brand & Marketing, you will craft and execute strategic campaign plans, oversee budgets and timelines, and analyze performance metrics. Your role will also involve nurturing relationships with internal and external stakeholders, ensuring all campaigns align with our rigorous quality and effectiveness standards.

As a Campaign Manager, you will be hands-on in campaign execution. From devising timelines and managing budgets to handling various campaign channels such as social media, digital, events, and print, you will oversee the entire process. Analyzing campaign performance and deriving insights will also be a key responsibility.

• Stakeholder Collaboration: Forge strong partnerships with Global Delivery Services, external vendors, and other stakeholders, fostering an environment of collaboration to achieve campaign objectives.
• Performance Analysis: Employ analytical tools (e.g., Google Analytics, Sprinklr, Adobe Analytics) to fine-tune campaigns and identify enhancement opportunities. Produce comprehensive performance reports for executive-level stakeholders.
• Program Support: Provide essential administrative support to the BMC team, including calendar management, meeting scheduling, and presentation preparation. Conceptualize, organize, and execute hybrid events such as webinars, podcasts, and roundtables, targeting and engaging the most pertinent buyer segments.

• Campaign Management: Proven ability to oversee multi-channel marketing campaigns, from concept to completion, aligning with business goals.
• Organization and Prioritization: Strong organizational skills for multitasking with precision.
• Business Acumen: In-depth understanding of our company's landscape and strategic priorities.
• Communication: Exceptional written and oral communication skills, conveying complex ideas effectively.
• Analytical and Critical Thinking: Proficiency in analytical thinking and creative problem-solving.
• Networking, Teamwork, and Stakeholder Management: Skilled in building relationships with internal and external stakeholders.
• Data Analytics and Visualization: Experience with tools like Tableau, Adobe Analytics, and Google Analytics.
• Email Marketing and Social Media Management: Familiarity with email marketing tools, Google AdWords, social media platforms (e.g., Sprinklr, Hootsuite).
• Creative Problem Solving: Ability to innovate solutions bridging BMC expectations and GDS capabilities.
• Stakeholder Feedback: Skill in collecting and applying stakeholder feedback for campaign enhancements.
• Team Leadership: A motivational team player adaptable during peak periods.

• Education: Bachelor's degree in business administration, marketing, or a related field is required. An MBA or MS in Marketing is preferred.
• Experience: Over 4 years of end-to-end campaign management experience and more than 9 years in B2B marketing, preferably within professional services or similar sectors. Proven expertise in managing global-level processes and projects.

• Prior experience in B2B Brand & Marketing settings.
• Track record of event execution, B2B brand exposure, and project management.
• Familiarity with digital marketing analytics and bridging expectations with capabilities.

• Microsoft Office Suite (Excel, PowerPoint)
• Adobe web platforms
• Analytics tools
• Email marketing tools
• Google AdWords
• Data visualization tools

What we look for

• Creative problem solving
• Organization and prioritization
• Business Acumen
• Analytical and critical thinking
• Exceptional written and oral communication skills

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Consulting- Internal Audit – IA COE - Senior

As part of our Consulting - Internal Audit team you will lead client engagements related to risk-based Internal Audits, process and compliance reviews and development of Standard Operating Procedure Manuals.

• Understand the client’s business & related industry issues / trends.
• Develop strong working relationships with the client and onshore client teams
• Maintain excellent rapport and proactive communication with the client

• Independently execute internal audit engagements while working back with client and onsite client teams.
• Support client and onsite client teams in developing scope for internal audit, process and compliance reviews.
• Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice.
• Conduct follow up audits to monitor management’s interventions and actions
• Communicating to appropriate audience the audit scope, protocol, status, issues, risks and recommendations via written reports and presentations
• Manage multiple assignments and related project teams.
• Meet quality guidelines within the established turnaround time (or allotted budget) for assigned requests.
• Constantly monitor project progress and verify that key stakeholders are kept informed about progress and expected outcomes.
• Demonstrate application and solution-based approach to problem solving while executing client engagements and documenting working papers.
• Anticipate and identify engagement related risks and escalate issues as appropriate on a timely basis.
• Mentor and coach junior team members, enabling them to meet their performance goals and successfully grow their careers.

• Ensure compliance with risk management strategies, plans and activities of the firm.
• Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development.
• Supporting the engagement manager in planning and scheduling optimum staff levels for engagements.

• Participate / support business development initiatives.
• Support multiple innovation initiatives to enhance existing solutions leveraging emerging technologies like Robotics, AI, Advanced Analytics.
• Support the practice in developing thought leadership content and other innovation initiatives from time to time.

Skills and attributes for success

• Exceptional command on spoken and written English.
• Experience in Education Sector is an Advantage
• Globally mobile and flexible to travel to onsite locations.
• Highly analytical, organised and meticulous consulting skills.
• Strong skills in negotiating, relationship building, problem solving, and timely problem escalation.
• Team player with strong interpersonal skills.
• Ability to prioritize deliverables effectively in order to achieve optimum results.
• Strong academic history (degree in Business, Accounting, or similar work experience in similar industry, Big 4 preferred).
• Proficient in MS-Office Suite, data analysis & validation.

• CA or MBA (Master’s in business administration)
• 2-5 years of Internal Audit experience with a consulting firm or in an Internal Audit department of an organization
• Technical experience in Finance, Operations or Regulatory Compliance
• Knowledge of cross-functional business processes (order-to-cash, procure-to-pay, record-to-report, etc.)

• Strong project management skills
• Problem solving skills
• Ability to think differently and innovateWhat we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• Opportunities to work with EY global consulting team with leading businesses across a range of industries

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

• Design, implement, and configure security solutions for OT environments, including SCADA systems and Claroty platforms.
• Ensure that security solutions align with NIST CSF, ISA/IEC 62443, NIST SP 800-82, and other relevant frameworks.
• Lead the deployment of security platforms across OT environments, ensuring minimal disruption to operations.
• Collaborate with cross-functional teams to coordinate the roll-out of security solutions.
• Plan and execute the migration of existing security solutions to new platforms, ensuring data integrity and continuity of operations.
• Assess and mitigate risks associated with the migration process.
• Conduct security assessments and audits of OT systems to identify vulnerabilities and compliance gaps.
• Provide recommendations for remediation and improvement based on assessment findings
• Advocate for and assist in the implementation of Zero Trust principles within OT environments.
• Evaluate and recommend technologies and practices that support a Zero Trust security model.
• Work closely with IT and operations teams to ensure a cohesive approach to OT security.
• Provide technical guidance and support to operational teams regarding security best practices.
• Develop and maintain documentation related to security configurations, processes, and procedures.
• Prepare reports on security posture, incidents, and compliance for management and stakeholders.
• Participate in incident response planning and execution for OT security incidents.
• Collaborate with incident response teams to investigate and remediate security incidents.
• Stay current with emerging trends, threats, and technologies in OT security.
• Recommend and implement continuous improvement initiatives to enhance the security posture of OT systems.

• Bachelor’s degree in Cybersecurity, Information Technology, Engineering, or a related field. Master’s degree preferred.
• Minimum of 5 years of experience in OT security engineering, cybersecurity, or a related field.
• Hands-on experience with SCADA systems, Claroty platforms, and security frameworks such as NIST CSF, ISA/IEC 62443, and NIST SP 800-82.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC) are preferred.
• Strong understanding of OT environments, including industrial control systems and network architectures.
• Proficiency in security tools and technologies used in OT environments, including firewalls, intrusion detection systems, and security information and event management (SIEM) solutions.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Detail-oriented with a strong commitment to quality and compliance.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Support Coordinator Manager, Supervising Associate, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

You’ll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1,500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

• Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
• Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Creates a teaming and knowledge transfer culture
• Participates on national projects
• Collaborates across virtual teams to promote seamless service to customers

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience
• 6-8 plus years of experience
• 2 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
• Ability to work in the New York EY office
• Flexibility with hours to meet business needs
  

Ideally, you’ll also have

• Strong MS Office (e.g., Outlook, Excel, Word)
• Proficiency in MS SharePoint

• Participate, lead and execute the IT Risk and Assurance engagements
• Develop and maintain productive working relationships with client and onshore stakeholders
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress
• Help prepare reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel
• Build strong internal relationships within Ernst & Young Services and with other services across the organization
• Stay current with and promote awareness of applicable regulatory standards, upstream risks and industry best practices across the enterprise

Maintain an educational program to continually develop personal skills of self and staff
Conduct performance reviews and contribute to performance feedback for staff

• B.E/B.Tech (CS/ IT, Electronics, Electronics & Telecommunications,)/MBA/M.Sc., Chartered Accountant and/or MBA with Finance/IT with at least 2-7 years of experience
• 2-7 years of professional experience in the areas of IT audits, ITGC, SOX / ICFR / IFC / SAS 70 / SSAE / SOC, IT Financial Audit and Business Automated Controls, IT Risk consulting or any other regulatory / compliance audits
• Expertise in pre and post implementation reviews and auditing configuration of major ERPs like SAP, Oracle, JDE, WorkDay, Netsuite, Navision etc.
• Expertise in performing infrastructure reviews pertaining to OS, DB and Active Directory such as Windows, UNIX, SQL, Mainframe, Oracle etc.
• Assist with the development of policies, procedures and standards that meet existing and newly developed policy and regulatory requirements
• Assist with facilitating IT security/risk training curriculum.
• Work closely with cross-functional teams and develop strong relationships as project lead within IT security and GRC projects.
• Stay current with and promote awareness of applicable regulatory standards, upstream risks and industry best practices across the enterprise
• Must have end-client facing experience• CISA, CISM, CRISC, ISO27001, Cloud and Data privacy certifications
• IT audit knowledge for a financial audit - Control frameworks such as COSO, related regulations including SOX and J-SOX
• Data analytics/automation tool – SQL, Monarch, BluePrism, Alteryx, PowerBI
• Familiarity with a typical IT systems development life cycle

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Brand & Marketing
Current Rank CS

The Campaign Manager is expected to spearhead and oversee campaign operations, from planning to completion. From creating the timeline to managing the budget to working on different campaign channels like social media, digital, event and print to consolidating and analyzing the campaign performance along with excellent stakeholder management skill.

Your key responsibilities
• Campaign management: Combine knowledge of project management, marketing tactics, the EY business and our customer base in order to create and maintain project plans for BMC’s most critical multi-channel digital campaigns (e.g. client deliverables, ads, social media, etc.) along with other thematic and social media campaigns.
• Set up project and governance structure: Determine available time, budget, and resources for each program, and track its status, in order to help your team meet deadlines and achieve their set goals.
• Manage and drive resources: Extensively involve in campaign delivery (Global Delivery Services, third-party vendors, etc.) to achieve desired results.
• Social media: Collaborate with the design team on social media advertising artwork to ensure that it is compelling and meets brand standards, communicate with stakeholders on timelines and status, post on social media through a unified platform and report on campaign performance.
• Web presence: Update web pages and promotional spots using our content management system and track performance.
• Communication: Manage relationships with key stakeholders within BMC, and across geographies/ functions (Business development, Markets, Talent, Finance, etc.). Conduct and drive regular team meetings, present progress reports, and analyze the results of completed campaigns.
• Budgeting: Manage overall and campaign specific budgets, including organizing invoicing, tracking spends in Excel and advising on any deviations from plan.
• Campaign optimization and reporting: Support and advance continuous Ad campaign optimization efforts including analyzing campaign results, gleaning insights for future testing. Create status overview and performance reporting for BMC programs and projects for various executive stakeholders.
• Ad hoc request management/execution: Support the BMC team in other administrative tasks related to programs.

To qualify for the role, you must have
• Graduate – Bachelor’s degree in business administration, public relations, marketing, communications or related field preferred
• Campaign management skills and knowledge, hands-on marketing experience, organization and prioritization skills, and attention to detail. Ability to quickly build knowledge of the EY business, particularly the key priorities, structure, internal and external audience, core offerings and our clients’ issues and agendas across sectors and geographies globally.
• Manage multiple campaigns/programs/digital channels under tight deadlines and maintain attention to detail.
• Outstanding written and oral communications, a generous aptitude to learn the organisation’s pattern of communication and our client’s motivation
• 12 -15 years of total B2B marketing experience in professional services or similar industries
• 10 years’ experience in end-to-end campaign management via multiple channels, from managing business requirement to implementation to analysis and all phases in between.
• Proven ability to manage complex processes and/or projects at a global level
• High level of networking, team building and stakeholder management skills
• Strong analytical and critical thinking skills
• Advanced knowledge in MS Office, including Excel (including developing pivot tables) and PowerPoint
• Experience with Tableau, Adobe web platform, Adobe analytics/web trends/Google analytics, Sprinklr/Hootsuite, Sysomos, any eMail marketing tool, Google Adwords
• Experience with digital marketing analytics including analyzing digital ad and social media performance
• Ability to drive an agile team; independent and showing flexibility during peak times
• Team leader with a knack to motivate the team to deliver programs within a stipulated timeframe
• Ability to bridge any gap between the BMC expectations and the GDS capabilities
• Develop and apply creative solutions to complex issues
• Assert own ideas, gain support and commitment from executive level stakeholders and mobilize others to take action.
• Gather stakeholder feedback to generate meaningful, actionable information that helps drive change and campaign improvements.
Ideally, you’ll also have
• MBA with a major in Marketing or a MS (Marketing)
• Digital marketing experience
• Experience of working within a B2B brand
• Events Execution experience is a plus

What we offer•Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
•Success, as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
•
Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Available Opportunities

See our current job openings below:

*Please refer to the links above to proceed with your application and disregard the “apply now” button below

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.