Fsrc-bt Ins-ccaas Solution Architect jobs at Ey in India, Bengaluru

Your key responsibilities

• Have proven experience in driving Analytics GTM/Pre-Sales by collaborating with senior stakeholder/s in the client and partner organization in BCM, WAM, Insurance. Activities will include pipeline building, RFP responses, creating new solutions and offerings, conducting workshops as well as managing in flight projects focused on cloud and big data.
• Need to work with client in converting business problems/challenges to technical solutions considering security, performance, scalability etc. [ 10- 15 years]
• Need to understand current & Future state enterprise architecture.
• Need to contribute in various technical streams during implementation of the project.
• Provide product and design level technical best practices
• Interact with senior client technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions
• Define and develop client specific best practices around data management within a Hadoop environment or cloud environment
• Recommend design alternatives for data ingestion, processing and provisioning layers
• Design and develop data ingestion programs to process large data sets in Batch mode using HIVE, Pig and Sqoop, Spark
• Develop data ingestion programs to ingest real-time data from LIVE sources using Apache Kafka, Spark Streaming and related technologies

Skills and attributes for success

• Architect in designing highly scalable solutions Azure, AWS and GCP.
• Strong understanding & familiarity with all Azure/AWS/GCP /Bigdata Ecosystem components
• Strong understanding of underlying Azure/AWS/GCP Architectural concepts and distributed computing paradigms
• Hands-on programming experience in Apache Spark using Python/Scala and Spark Streaming
• Hands on experience with major components like cloud ETLs,Spark, Databricks
• Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB
• Knowledge of Spark and Kafka integration with multiple Spark jobs to consume messages from multiple Kafka partitions
• Solid understanding of ETL methodologies in a multi-tiered stack, integrating with Big Data systems like Cloudera and Databricks.
• Strong understanding of underlying Hadoop Architectural concepts and distributed computing paradigms
• Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB
• Good knowledge in apache Kafka & Apache Flume
• Experience in Enterprise grade solution implementations.
• Experience in performance bench marking enterprise applications
• Experience in Data security [on the move, at rest]
• Strong UNIX operating system concepts and shell scripting knowledge

To qualify for the role, you must have

• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
• Excellent communicator (written and verbal formal and informal).
• Ability to multi-task under pressure and work independently with minimal supervision.
• Strong verbal and written communication skills.
• Must be a team player and enjoy working in a cooperative and collaborative team environment.
• Adaptable to new technologies and standards.

• Participate in all aspects of Big Data solution delivery life cycle including analysis, design, development, testing, production deployment, and support
• Responsible for the evaluation of technical risks and map out mitigation strategies
• Experience in Data security [on the move, at rest]
• Experience in performance bench marking enterprise applications
• Working knowledge in any of the cloud platform, AWS or Azure or GCP
• Excellent business communication, Consulting, Quality process skills
• Excellent Consulting Skills
• Excellence in leading Solution Architecture, Design, Build and Execute for leading clients in Banking, Wealth Asset Management, or Insurance domain.
• Minimum 7 years hand-on experience in one or more of the above areas.
• Minimum 10 years industry experience

Ideally, you’ll also have

• Strong project management skills
• Client management skills
• Solutioning skills

What we look for

• People with technical experience and enthusiasm to learn new things in this fast-moving environment

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

The Solution Architect will lead the design and implementation of enterprise banking solutions, specializing in Temenos (T24, Transact, WealthSuite) and Finacle (Core, DEH, CDH, Alerts) platforms OR New Gen Banking Platforms like Backbase, Mambu, Thought Machine. This role demands deep domain expertise in retail and corporate banking, strong technical acumen, and the ability to engage with stakeholders across business and IT functions .

Key Responsibilities

• Architecture Leadership: Define and validate solution blueprints for core banking migrations and digital-first journeys
• Platform Expertise:
• Temenos: T24, TAP, TDS, TCIB, Infinity, WealthSuite, Journey Manager
• Finacle: Core Banking, DEH, CDH, Alerts, Origination, FEBA, Internet/Mobile Banking
• Backbase, Mambu, Thought Machine
• Integration & APIs: Design microservices, event-driven architectures, and API orchestration strategies using tools like Kafka, Apigee, and YAML
• Customization & Support: Lead Finacle customization efforts across versions 11.12 to 11.16+, including scripting, hooks, and deployment frameworks
• Stakeholder Engagement: Conduct workshops, requirement gathering, and solution walkthroughs with clients and internal teams
• Mentorship & Governance: Guide junior architects, ensure alignment with enterprise architecture, and participate in performance management and training initiatives

Required Skills & Experience

• Banking Platforms
  • Temenos T24, WealthSuite, TAP, TCIB, Infinity; Finacle Core, DEH, CDH, Alerts
• Architecture
  • Microservices, Event Sourcing, CQRS, API Gateway, Containerization
• Programming
  • Java, Python, Groovy, React, Angular, Node.js, SQL
• DevOps & Cloud
  • Docker, Kubernetes, OpenShift, AWS, CI/CD pipelines
• Integration
  • Middleware, Kafka, YAML, REST/SOAP APIs
• Security
  • MFA, Tokenization, AML/Fraud Monitoring
• Tools
  • JIRA, Bitbucket, IntelliJ, Postman, Temenos Visualizer, Fabric, ARIS, Archimate, Sparx
• Architecture standards
  • TOGAF, Zachman, GARTNER EA

Job Title: MS Solution Architect, SAP - Senior Manager

The MS Solution Architect is responsible for driving, designing, shaping and crafting the SAP AMS deal. The person should be able to provide directions and “Go-to-market” strategies to growing the firm’s AMS demand along with aiding the deal lead in value proposition, win themes.

This role will be responsible for developing relationships across the business/multiple service lines to understand requirements, applies experience to propose right solution with deep technical knowledge of SAP and proactively articulating these to the business

Key Responsibilities

• Design and shape the MS deal shape, working closely with the Deal Lead to ensure alignment with client needs and EY standards.
• Leading the deal solution including, understanding the requirements, attending client’s Q&A, estimating the size, staffing, costing the deal
• Bringing in the Best industry solution including usage of latest technology such as GenAI etc.
• Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
• Assist and guide in transition and automation / AI driven solution
• Create proposals and participate client orals.
• Collaborate with cross-functional teams to integrate solutions, commercials, and client requirements into cohesive and comprehensive MS deals.
• Create and deliver presentations that engage audience participants and respond to their questions and concerns Present complex and difficult messages skilfully
• Consistently maintain team members' focus on identified team or business unit goals
• Lead team for Design, Build and Operate AMS solutions
• Works across regions to create a Go-To-Market material for defined AMS offerings and services, and to qualify and develop opportunities within those markets.
• Finding opportunities and mining engagements liaising with pre-sales, vendors and various other EY internal teams to ensure highest levels of services are delivered to our end users.
• Participation in pre-Sales, RFPs and driving solution creation with help of AMS Pre-sales lead
• Support member firm to win AMS engagements

To qualify for the role, you must have/be:

• Strong technical and functional (SAP) knowledge and experience in all IT methodologies that will be used to guide the technical work of Technical Teams assigned to programs/projects
• Strong understanding of people, process, and technology operational models and their integration into MS solutions.
• Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure
• Understanding of resource management, communication management, cost management, risk management, quality management, integration management
• Expertise in creating transition plans, Automation/AI solution and service management layers in line with industry standards and best practices.
• Demonstrated ability to conduct and lead outsourcing services assignments.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and clients.
• Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions that meet client needs and expectations.
• Encourage open communication between team members, allowing the team to bring forward ideas on how they can collectively deliver a more effective service

Desired Experiences:

• Education: Bachelor’s degree in Business, Finance, Technology, IT, or a related field and/or Advanced degree or relevant certifications (e.g., TOGAF, ITIL) preferred.
• 15+ years of relevant industry experience, including experience in developing integrated managed services solutions from a top tier Global Outsourcing services provider
• Experience in solutioning mid to large team (30 – 100+ FTEs) across locations, in an onshore-offshore model.
• Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.
• Proven experience in designing and delivering complex MS deals, including multi-tower and first-of-kind engagements.
• Solid technical understanding of AMS solutions including SAP ERP system
• High Level Understanding of Application (including infra/platform) Architecture
• Should have experience with managed services deal creation process
• Stakeholder Expectation Management
• Have excellent communication, influencing and customer management skills
• Knowledge of SAP business processes

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities

• Have proven experience in driving Analytics GTM/Pre-Sales by collaborating with senior stakeholder/s in the client and partner organization in BCM, WAM, Insurance. Activities will include pipeline building, RFP responses, creating new solutions and offerings, conducting workshops as well as managing in flight projects focused on cloud and big data.
• Need to work with client in converting business problems/challenges to technical solutions considering security, performance, scalability etc. [ 10- 15 years]
• Need to understand current & Future state enterprise architecture.
• Need to contribute to various technical streams during implementation of the project.
• Provide product and design level technical best practices
• Interact with senior client technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions
• Define and develop client specific best practices around data management within a Hadoop environment or cloud environment
• Recommend design alternatives for data ingestion, processing and provisioning layers
• Design and develop data ingestion programs to process large data sets in Batch mode using HIVE, Pig and Sqoop, Spark
• Develop data ingestion programs to ingest real-time data from LIVE sources using Apache Kafka, Spark Streaming and related technologies

Skills and attributes for success

• Architect in designing highly scalable solutions Azure, AWS and GCP.
• Strong understanding & familiarity with all Azure/AWS/GCP /Bigdata Ecosystem components
• Strong understanding of underlying Azure/AWS/GCP Architectural concepts and distributed computing paradigms
• Hands-on programming experience in Apache Spark using Python/Scala and Spark Streaming
• Hands on experience with major components like cloud ETLs,Spark, Databricks
• Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB
• Knowledge of Spark and Kafka integration with multiple Spark jobs to consume messages from multiple Kafka partitions
• Solid understanding of ETL methodologies in a multi-tiered stack, integrating with Big Data systems like Cloudera and Databricks.
• Strong understanding of underlying Hadoop Architectural concepts and distributed computing paradigms
• Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB
• Good knowledge in apache Kafka & Apache Flume
• Experience in Enterprise grade solution implementations.
• Experience in performance bench marking enterprise applications
• Experience in Data security [on the move, at rest]
• Strong UNIX operating system concepts and shell scripting knowledge

To qualify for the role, you must have

• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
• Excellent communicator (written and verbal formal and informal).
• Ability to multi-task under pressure and work independently with minimal supervision.
• Strong verbal and written communication skills.
• Must be a team player and enjoy working in a cooperative and collaborative team environment.
• Adaptable to new technologies and standards.
• Participate in all aspects of Big Data solution delivery life cycle including analysis, design, development, testing, production deployment, and support
• Responsible for the evaluation of technical risks and map out mitigation strategies
• Experience in Data security [on the move, at rest]
• Experience in performance bench marking enterprise applications
• Working knowledge in any of the cloud platform, AWS or Azure or GCP
• Excellent business communication, Consulting, Quality process skills
• Excellent Consulting Skills
• Excellence in leading Solution Architecture, Design, Build and Execute for leading clients in Banking, Wealth Asset Management, or Insurance domain.
• Minimum 7 years hand-on experience in one or more of the above areas.
• Minimum 10 years industry experience

Ideally, you’ll also have

• Strong project management skills
• Client management skills
• Solutioning skills

What we look for

People with technical experience and enthusiasm to learn new things in this fast-moving environment

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

PAS Solution Architect

Bachelor/Masters in Computer Science, Engineering, or a related field. Certifications and/or experience in PMP, TOGAF, Agile Delivery and DevOps would be desirable.Knowledge on service management framework, especially on areas of service strategy and design (ITIL V3/V4) would be an added advantage.

Minimum 8+years of relevant industry experience in technology, business development. Preferred mobility Managed Services, Integrated mobility technology, mobility service provider or vendors.

The People Advisory Services (PAS) mobility offering is a sub service line of Tax focused on helping clients manage risks, complex compliance and reporting requirements inherent in deploying a globally mobile workforce.

Key responsibilities

• Work onpursuits, partnering with pursuit leader and team including Enterprise Architects, Deal Solution Architects, peer Workstream Leaders and Service Line Subject Matter Resource to help shapeRFP responsesand bring in incisive insights from Tech experience.
• Take part in due diligence exercises pre and post contract analysing complex data to drive solution, risk and commercial decisions in the best interest of the client and the firm.
• Participate indeal review boardand associated governance checkpoints as needed.
• Design target client solution (technology, integration) for transition and transformation, based upon repeatable IP and assets.
• Capturefunctional and non-functional requirementsin scope for the solution, along with risks, assumptions and dependencies that are critical for engagement success.
• Documentsolution architecture/design (FDD, IAD, IDD and scope), present it to various stakeholders, secure sign offs from various stakeholders and oversee the realization phase to ensure client success.
• Ensure projects solution architecture is documented using the templates,Architecturetoolingand conforms to standards and utilizes the available reference models.
• Interact with stakeholders on architecture issues and strategic improvements where such expertise is required.
• Identify ways to reduce costs and bringingefficiencies through strong expertise and working knowledge of EY’s technical & business architecture.
• Coachdesignersand business analysts during their design work.
• Provide input towards the design of priority solutions/ products/services offering over the development lifecycle with particular focus on delivery components necessary to deploy a viable solution for our clients.
• Maintain relationships with relevant delivery/competence centre teams and actively ensure that implemented solutions follow the (approved) designs, not only during a project but during the entire application life cycle.
• Pro-actively contribute to the development of the Architecture community and be an ambassador for good architecture. Assist in onboarding new architects. Capture and maintain knowledge to support pursuits and to train.
• Work closely with product manager and other project teams to align with project priorities.

Skills requirements

• Strong tech background – stints in deal development, architecture & strategy or being associated with a technology start-up/have large scale multi-technology, data, analytics deal experience.
• Technology all-round expertise – Applications, Infrastructure, Digital, Security.
• Having technical/data/application/integration architecture experience.
• Expertise on solution write-up, making client presentations, responding to RFPs.
• Good communication skill in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team.
• Good business acumen with outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.
• Ability to identify technical risks before they occur and develop mitigation/avoidance strategies.
• Awareness of portfolio management (and the associated principles, tools and techniques).
• Organized and methodical. Ability to initiate, plan and develop according to plan though coping with a level of uncertainty and risk.
• Rigorous, thorough and with a taste for detail.
• Leadership & negotiating skills and ability to drive change using influence and networking.

• We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Key Responsibilities:

• Content Development: Design, develop, and maintain security event monitoring and alerting processes using Sentinel SIEM.
• Use Case Creation: Develop use cases under frameworks like Cyber Kill Chain and MITRE ATT&CK.
• Expected to seamlessly migrate and translate use cases from another SIEM To Sentinel
• Integration: Integrate critical devices and applications, including custom parsers for unsupported systems.
• Automation: Develop, automate, and orchestrate tasks (playbooks) using logic apps based on specific events.
• Incident Management: Configure Sentinel incidents, workbooks, hunt queries, and notebooks.
• Consulting: Provide consulting during testing, evaluation, pilot, production, and training phases to ensure successful deployment.
• Threat Modelling: Utilize threat modelling to enhance security monitoring and response strategies.
• Reporting: Generate intelligent reports and dashboards to provide actionable insights to stakeholders.
• Should have strong hands-on experience in:
• • Installation, administration and troubleshooting of OMS/AMA agent.
  • Use case creation using KQL
  • Configuration of Analytic Rules
  • Custom parser development
• Supporting presales initiatives with regards to Microsoft Security such as answering RFPs, client presentations, demos.
• If required should be able to lead a team on deployment/migration activities.

Qualification & Experience:

• 3-5 years related experience in cybersecurity operations, particularly in a SOC or similar environment.
• Proficiency in using security monitoring tools, such as Sentinel SIEM systems, IDS/IPS, EDR – Microsoft Defender, XSOAR – SOAR solutions.
• Strong knowledge of application, network, and infrastructure security.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to work under pressure and manage multiple incidents simultaneously.
• Strong communication and teamwork skills, with the ability to coordinate with cross-functional teams.
• Familiarity with global cybersecurity standards and regulatory requirements.

Special Factors:

• Willing to work from ODC as and when required in rotational shift.
• Weekend availability/flexibility to work weekends is a MUST.
• Willing to support US shift (Night shift)

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

CCaaS Solution Architect :

• Hands-on experience designing future state and transition state architecture plans for large scale CCaaS migrations (Insurance a plus).
• Partner with business and tech to help align on future state contact center / service tech architecture.
• Map high-level designs into detailed CCaaS platform-specific architectural blueprints.
• Act as an advisor for both Tech & Ops leadership when making platform and integration choices.
• Experienced and certified in at least two CCaaS platforms (Amazon Connect, Genesys Cloud CX, Five9, Google, NICE).

Must have vertical & Industry Experience in Insurance Contact Centre transformation.