Sap Successfactors Recruiting Lead - Manager jobs at Ey in Canada, Calgary

Your key responsibilities

The candidate will be required to participate in both internal and external audit services. This includes, but not limited to:

Business development:

• Identify and pursue new business opportunities within the technology risk domain.
• Develop and execute strategies to expand the client base, increase market share & achieve revenue targets
• Collaborate with other EY service lines to cross-sell and deliver integrated solutions to clients.
• Contribute to the development and execution of the go-to-market strategy for the Technology Risk group.
• Stay abreast of industry trends, emerging risks, and regulatory changes to inform service offerings and market positioning.
• Represent EY at industry events, conferences, and forums to enhance the firm's visibility and reputation and play a pivotal role in augmenting EY’s footprint in the market.
• Build a robust pipeline of prospective clients & enhance relationships with current and potential clients.
• Work with teams and personal networks to generate new business opportunities.
• Participate in high visibility industry initiatives/forums to enhance EY’s brand value and showcase EY’s service and product capabilities.
• Lead business development initiatives including service offering development and roll-out, proposal development, responding to RFP’s, presentations, and negotiations with potential clients and contribute to the development of engagement plans and proposals for client needs.
• Work in collaboration with your local market leader in growing the Technology Risk services market shares and enhancing our presence in key sectors and accounts.
• Build strong internal relationships within our national and global Technology Risk practice and across EY’s service lines including Advisory, Tax and Transactions.

Client Management:

• Develop and maintain strong relationships with key clients, understanding their business needs and providing tailored risk management solutions.
• Act as the primary point of contact for clients, ensuring high levels of client satisfaction and addressing any issues or concerns promptly.
• Lead client engagements, including planning, execution, and delivery of technology risk services.

Leadership and Team Development:

• Lead and provide relevant support to the teams of managers, senior consultants and consultants, including delivering formal IT Audit related trainings.
• Provide leadership and guidance to project teams, fostering a collaborative culture of high-performance, excellence and continuous improvement.
• Lead and support partners in practice management aspects.

Execution and Delivery Excellence:

• External audits: Oversee engagements to test and opine on efficacy of IT general controls (ITGCs) and IT application controls (ITACs) to support financial statement audits / integrated audits (Internal Controls for Financial Reporting).
• Internal audits/SOX compliance testing: Assist clients in designing and implementing ITGCs and ITACs to support SOX compliance. Oversee testing of ITGCs and ITACs to confirm efficacy of controls.
• Service organization reporting – Focus on the issuance of third-party reports in the form of 3416 reports, SOC 1, SOC 2 reports, etc.
• Provide high quality professional day-to-day management of internal/external audit engagements/projects.
• Lead and support on-site coordination for audit clients including planning, briefing team on the client's IT environment and industry IT trends, communicating with the clients and completing audit engagements
• Prepares IT external audit reports on the adequacy and effectiveness of control structure, along with practical recommendations to improve the effectiveness, efficiency of a control or process.
• Able to discuss and resolve audit issues and recommendations with client management.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations
• Ensure compliance with regulatory requirements and industry best practices & EY's methodologies, policies, and quality standards.

Skills and attributes for success

• Extensive experience in technology risk management, with a focus on business development and market development with a proven track record of successfully developing and executing business development strategies
• Strong understanding of technology risk, cybersecurity, and regulatory requirements
• Strong project management, analytical, interpersonal and communication skills and a strong desire to work in a team environment
• Demonstrated integrity, values, principles, and work ethic
• Strong experience interacting with clients at all levels including Leadership and Partners: Strong written, communication, and presentation skills

To qualify for the role you must have

• Minimum 8+ years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Must possess relevant audit and/or accounting designation(s) (e.g. CISA, CPA, CIA, etc.) is required

Ideally, you’ll also have

• Demonstrated knowledge of COBIT, ITIL, or other IT frameworks and service organization reporting standards would be an asset
• Demonstrated knowledge of specific platforms such as SAP, Oracle, Windows, etc. would be an asset
• Hands on experience with project management or IT operations based in large enterprise resource planning systems such as Oracle Financials, SAP, etc. or information security would be an a
  

What we look for

We’re interested in highly motivated talented individuals with a strong willingness to think outside of the box. You can expect plenty of autonomy in this role, so you’ll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you’re serious about consulting and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About the Role

As a Senior Consultant or Manager, you will own the end-to-end delivery of SuccessFactors Learning implementations, lead client engagements, and mentor junior consultants. This role is ideal for someone who thrives in a fast-paced consulting environment, combines technical expertise with strategic thinking, and is committed to driving measurable business outcomes.

Client Delivery & Solution Leadership

• Partner with clients to define learning strategies and translate them into scalable SAP SuccessFactors Learning solutions.
• Lead configuration, deployment, and optimization of the Learning module, ensuring alignment with organizational goals.
• Advise on best practices for LMS governance, compliance, and integration with other HR systems and third-party applications.
• Conduct workshops, demos, and stakeholder presentations to secure buy-in and guide decision-making.

Project Management & Execution

• Manage end-to-end project lifecycle, including requirements gathering, solution design, testing, and deployment.
• Ensure quality assurance, adherence to timelines, and budget compliance.
• Drive change management and user adoption strategies, including training and communication plans.

Thought Leadership & Team Development

• Act as a subject matter expert on SAP SuccessFactors Learning and related HR technologies.
• Mentor and coach junior team members, fostering a culture of continuous learning and innovation.
• Contribute to practice development, including creating accelerators, templates, and thought leadership content.

Required Skills & Qualifications

• 6+ years of experience in SAP SuccessFactors implementation, with deep expertise in Learning Management System (LMS).
• SAP SuccessFactors certification in Learning (additional modules like Employee Central, Payroll, Recruiting are a plus).
• Strong understanding of learning processes, compliance requirements, and HR technology ecosystems.
• Proven experience in consulting environments, managing client relationships and delivering complex projects.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Skills

• Experience with SAP BTP, CPI, or other integration platforms.
• Familiarity with Agile delivery methodologies and tools like Jira or Azure DevOps.
• Knowledge of HR analytics and reporting tools for learning effectiveness measurement.
• Exposure to global rollouts and multi-country implementations.

Your key responsibilities

• Demonstrate a thorough understanding of complex change concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

Skills and attributes for success

• Project management experience
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral and written communication skills , including proficiency in excel, powerpoint, etc…
• High level of motivation and a self starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic

To qualify for the role you must have

• A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
• A degree and/or master's degree with an emphasis in business, human resources, psychology
• Approximately 4+ years of experience in providing advisory services in a number of the following change enablement areas: change management, stakeholder management, communications, organizational design, leadership development, training, governance, workforce strategies, human resources transformation, talent management and culture
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the "c" level of fortune 500 companies

Ideally, you’ll also have

• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

As a Strategic Tax Operations Lead (Manager Level), you will be part of our Tax Services team.

Your role will focus on establishing relationships with clients at senior levels while working to consistently deliver exceptional client service across the tax processes. In this role, you will develop the technical knowledge and connectivity to address client issues and help them operate their tax function through integrated services management.

You will bring strategic thinking to centralize and coordinate overall delivery and identify opportunities for operational improvements. You will help clients modernize tax processes and engage very closely with various corporate tax professionals across the service line to bring relevant solutions to our clients and drive account level growth.

Key Responsibilities:

• Work with local or global tax teams to coordinate, deliver and manage integrated tax service offerings, supporting the full engagement life cycle of tax services engagements
• Track delivery and operational metrics for status, efficiency, risk and quality; provide a consolidated view to stakeholders about progress and expected outcomes
• Develop and maintain relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensure effective and timely communication related to the delivery, operational metrics and other areas
• Deliver value by understanding and sharing tax developments, insights and market trends with stakeholders
• Continuously identify opportunities for operational efficiency or value creation, and help implement relevant client solutions
• Manage commercials of contract, billing, scope, and related change management
• Draft and review executive level reporting, presentations, and data analytics
• Drive strategic planning and execution processes across various pillars such as tax operations, technology, data, learning, and other
• Facilitate strategic discussions and workshops to identify and solve clients pain points, bringing relevant EY solutions to the table to drive growth at the account level

Our ideal candidate has:

• Strong strategic thinking, analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and quality, and an entrepreneurial approach to work
• Proven ability to work with senior executives and experience with strategic initiatives
• Strong organizational and time management skills with a demonstrated ability to capture and synthesize stakeholder requirements
• Proven project management skills, and an ability to plan and prioritize work, meet deadlines, monitor budget (A PMP qualification or similar would be beneficial)
• Experience driving process improvements and operational efficiencies and working with emerging technologies
• Stakeholder engagement, facilitation skills, and ability to run effective meetings
• Bachelor's degree in a related field and a minimum of five to eight years of related work experience (e.g. accounting firm, international or regional tax experience)
• CPA or tax specific process/technology knowledge or similar background

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Discover how, when and where you can work at

Client Leadership & Strategy

• Act as a trusted advisor to Talent Acquisition and HR leaders, shaping recruiting transformation roadmaps aligned with business objectives.
• Facilitate client workshops to translate hiring strategies into SAP SuccessFactors Recruiting solutions.
• Advise on best practices for candidate experience, recruiter workflows, and compliance within global recruiting environments.

Implementation and Integration

• Lead end-to-end delivery of SAP SuccessFactors Recruiting module implementations, including Recruiting Marketing (RMK) and Recruiting Management (RCM).
• Oversee configuration, customization, and deployment of recruiting workflows, job requisition templates, candidate pipelines, and offer management.
• Ensure seamless integration with Employee Central, Onboarding, and third-party systems such as background checks and job boards.

Solution Ownership & Innovation

• Maintain ownership of solution integrity across recruiting processes, data strategy, and reporting.
• Introduce innovations from the SAP ecosystem to enhance candidate experience and recruiter efficiency.
• Drive continuous improvement in recruiting analytics, dashboards, and compliance reporting.

Program Delivery & Governance

• Manage large-scale, multi-country recruiting implementations, ensuring alignment with organizational goals and local compliance requirements.
• Coordinate across cross-functional teams (HR, IT, vendors) to deliver integrated recruiting solutions.
• Establish governance frameworks for recruiting processes and system design.

People Leadership

• Lead and mentor delivery teams, fostering collaboration and accountability across onshore/offshore models.
• Build internal capability by coaching team members on SAP SuccessFactors Recruiting best practices and emerging trends.

Change Enablement & Adoption

• Partner with change management teams to drive adoption of new recruiting technologies.
• Conduct design-thinking sessions to create recruiter and candidate experiences that are intuitive and engaging.

Skills and Attributes for Success

• Strong understanding of global recruiting processes and compliance requirements.
• Deep technical expertise in SAP SuccessFactors Recruiting modules (RCM, RMK) and integration with Onboarding and Employee Central.
• Experience in leading complex, multi-country recruiting technology programs.
• Excellent project management skills with the ability to manage multiple priorities.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to influence senior stakeholders and navigate ambiguity.

To Qualify for the Role You Must Have

• Bachelor’s or Master’s degree in HR, Business Administration, Information Technology, or related field.
• Minimum 8 years of experience in HR technology consulting, with at least 5 years focused on SAP SuccessFactors Recruiting.
• Proven track record of leading end-to-end recruiting technology transformations.
• Strong executive presence and facilitation skills.
• Experience managing cross-functional teams in global program environments.

Ideally, You’ll Also Have

• SAP SuccessFactors Recruiting Management (RCM) and Recruiting Marketing (RMK) certifications.
• Experience with integrations to job boards, background check providers, and onboarding platforms.
• Familiarity with SAP SuccessFactors Onboarding and Employee Central.

Job Summary:

GDS runs the Account Centricity Program (ACP) for the MENA region that directly complements efforts to grow GDS Client Services support for the region in alignment with the overall firm’s account centric strategy. The ACP Supervising Associate is expected to help with oversee and drive various activities – operational and strategic – both at a program level and account level to ensure the success of the program. The role will be a strategic and operational anchor for the program within the GDS MENA unit.

Account/Sector-Level

• Coordinate GDS account calls, GDS sector connects, and MENA account/sector leadership connects and support in their delivery
• Govern relationship management activities with account/sector stakeholders in MENA. Monitor and report relationships strength and progress
• Tack high-value opportunities and wins, and drive traction with identified opportunities and action items
• Research and analyse account/sector level information leveraging reports (internal and external) and internal research databases to share actionable insights with account/sector leads
• Prepare high quality research reports and presentations on account or sector related topics
• Develop and circulate account-specific news digests for GDS, and quarterly account/sector newsletters for MENA
• Support in coordinating and delivering account/sector strategy events, client visits and workshops
• Maintain trackers for stakeholder connects, account team changes, and client engagement information

Program-Level

• Own and manage the ACP PMO reporting process, including monthly KPI scorecards, dashboards, and performance summaries
• Lead process automation/ improvement initiatives associated with opportunity management, account team coordination, reporting, etc.
• Independently coordinate and drive program onboarding calls and community calls
• Manage Power BI dashboards and work with support team for enhancements and issue fixes
• Prepare reports and intelligence packs leveraging data and information from multiple sources
• Drive regular performance review connects with account leaders, SL/competency leaders, and GDS/MENA leadership
• Support in coordinating and delivering annual planning workshops, quarterly all hands meet, learning programs, etc.
• Support in program communications, leadership presentations, and strategic initiatives

Professional

• Strong stakeholder management skills, with experience collaborating across teams/business units
• Strong communications skills – written and oral – to be able to articulate ideas and messages impactfully
• Strong project management skills
• Strong presentation development skills to visually and narratively represent information and concepts in a compelling and structured manner
• Good research skills and working knowledge of proprietary research tools/databases
• Comfortable with number crunching and data interpretation, and be able to synthesize complex data into actionable insights
• Good strategic mindset with the ability to connect dots across functions, initiatives, and business priorities
• Proactive approach to process optimization and innovation at work
• Strong problem-solving skills to investigate and resolve issues/bottlenecks
• Working knowledge of account management and associated industry best practices would be highly desirable

Behavioural

• The ideal candidate should be a hustler – proactive, nimble in action, self-driven requiring minimal supervision, and agile to manage multiple competing and sometime shifting priorities
• Good critical thinking and logical reasoning skills to develop alternatives and advise best suited solutions to problems
• High attention to detail
• Ability to work efficiently both independently and within teams, including virtual teams
• Maturity and confidence to interact with leaders at Senior Manager and above levels

Technical

• Advanced proficiency in MS Office suite – Excel, PowerPoint, and Word.
• Good proficiency in CoPilot or other proprietary GenAI tools
• Working knowledge of any automation and data visualization tools like R/Python/Tableau/Power BI is desirable.

Supervision Responsibilities:

• None currently, but may be added in future
• Work Experience and Educational Requirements:

Education:

• Graduation in any stream, but preferably in Engineering or Business Administration
• Post-Graduation: Not mandatory, but a full-time MBA (or equivalent) will be an added advantage

Work Experience:

8-10 years of experience working in Strategy/ Business Operations/ Project Management/ Growth/ Research roles

Experience working in large professional services organization preferred

Other Requirements:

• Flexibility in working hours to accommodate workload and multiple time zones as needed.
• The role will be based out of Trivandrum

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

As a Tax Manager, you will be a part of our Global Compliance & Reporting group which has talented and dedicated professionals who provide quality compliance and provision services in many industries, such as consumer products; energy; financial services; manufacturing; technology; entertainment; communications; and health sciences.

For your key responsibilities as a Tax Manager, you will be responsible for managing and coordinating tax compliance and provision work for clients. You'll also lead and team with talented and innovative professionals dedicated to client service.

Your key responsibilities

• Execution of a variety of corporate, personal, trust and partnership assignments including planning, compliance, provision and controversy matters.
• Provide timely and high-quality services and work products that exceed client expectations.
• Coaching and mentoring more junior staff to execute assignments with accuracy and completeness
• Enhance technical skills by remaining up to date on trends, new legislative developments and tax authority decisions, and apply them to complex situations relevant to the client
• Identify opportunities for providing tax planning and other special services and contribute to thought leadership materials
• Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products.

Skills and attributes for success

• An undergraduate degree in a related field and a minimum of 5 years of Canadian Corporate tax experience
• An accounting designation or other related experience or certification relevant to an area of specialization
• Completion of CPA Canada In-Depth Tax Course
• excellent supervisory, analytical, and leadership ability
• strong written and verbal communication skills
• a commitment to learning in a tax technology environment
• Strong project management and organizational skills
• Ability to work with tight deadlines
• Process oriented with excellent documentation skills
• Excellent verbal and written communication skills

Ideally, you’ll also have

• Maturity, proactive attitude, commitment, and a highly motivated and driven team player

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Discover how, when and where you can work at