Servicenow Solution Architect jobs at Ey in Australia, Melbourne

Responsibilities:

• Design and implement solutions based on Adobe AEM and Adobe Workfront
• Lead complex implementation of AEM integrated with Workfront, Email, and internal systems.
• Lead the design, development, integration, and administration of Workfront for enterprise clients.
• Lead projects, teams, or serve as a peer mentor
• Migrate existing functionality to AEM and Workfront
• Onboarding new user groups to the tool and process, leveraging change management best practices
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Experience in a fast paced Agile Scrum Delivery Team environment
• Required to perform management and hands-on software design, development, and review
• Showcase strong leadership skills, including the ability to deliver constructive feedback and the ability to lead by example
• Work on estimating development tasks
• Manage and/or being managed by remote teams/offices

Knowledge and Skill:

• Development & Administration experience with Adobe Workfront platform.
• Experience leading complex marketing process conversations to help drive workflow designs
• Experience integrating Workfront with CMS and cross-channel campaign execution systems
• Planning, strategizing and developing for the platform and the necessary integrations.
• Experience working on the Latest AEM and Adobe Workfront platform
• Experience in setting up and configuring Adobe Workfront platform
• Experience with other suite of products (Analytics, Target, DTM, Campaign, Audience Manager) is preferred.
• Working knowledge and understanding of the following: Apache, App server logs, RESTful web services, Javascript and jQuery
• Experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.)
• Familiarity with basic Linux or Unix concepts and commands
• Good communication and teamwork skills

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

SAP Finance Solution Architect - FICO - Senior Manager

As our SAP Solution Architect, you will collaborate with project teams to ensure the alignment of all technical initiatives with our client business goals. You will provide architectural expertise, direction and assistance to systems analysts, infrastructure administrators, integration experts and software developers.

Your key responsibilities

• Design, implement and administer SAP solutions.

• Drive enterprise business, process, and technology strategy

• Demonstrate thought leadership and best practices based on detailed knowledge of SAP's Solution Suite

• Establish standards and guidelines for the design & development, tuning, deployment and maintenance of SAP information architecture.

Skills and attributes for success

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Extensive experience as a SAP S4 Hana Solution Architect in the Finance domain, ideally within a consulting/client delivery setting including pre-sales capacity through delivery (Finance)

• Strong functional and technical cross modules exposure & understanding in greenfield and/or brownfield implementations.

• Demonstrated extensive experience in transformation programs working collaboratively with program leadership, project managers and functional area leadership to develop cohesive end-to-end solutions.

• Demonstrated ability and experience working with complex architecture in the SAP ecosystem and integration with client ecosystems.

• Demonstrated strategic thought leadership on SAP solutions in the form of recommendations, roadmaps and advisory.

• Demonstrated understanding of business process flows and integration with SAP modules.

• Proven ability to translate business needs into solution architecture requirements and deliverables.

• Skills and experience in integration between several SAP systems and legacy.

• Highly developed communication skills and the ability to translate technical talk into everyday language.

• Career development:At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements:Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package:From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary:We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

Director - ServiceNow - Technology Consulting - Financial Services

As a ServiceNow Master Architect and practice leader, you will lead the team to manage the design, development, and deployment of ServiceNow solutions. Your expertise will ensure alignment between business needs and technical requirements while optimizing performance and scalability within the ServiceNow environment.

Your key responsibilities

• Overseeing and leading large-scale ServiceNow implementations for Tier-1 clients in the financial services industry. This is a fantastic chance to work with some of the biggest names in the industry and make a significant impact.
• The key responsibilities for this role include providing architectural guidance to C-level and senior client stakeholders, ensuring that our technology services are perfectly aligned with their business objectives.
• This position will also involve leading the architecture practice and offering guidance and coaching to both senior and junior architects within the team. It's a great opportunity to share your expertise and help others grow in their careers.
• Additionally, this role involves designing innovative technology transformation programs and collaborating with the ServiceNow product team and our EY alliance team to develop transformative solutions on the platform.
• You'll play a key role in leading all pre-sales and sales initiatives across the firm locally, working closely with ServiceNow, EY Go-to-market, and EY practice leadership to build a thought leadership point of view for our clients.

Skills and attributes for success

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Over 12 years of industry experience, including team leadership and business development.
• Strong understanding of ServiceNow configurations, database design, and relevant integration technologies. Proficiency in programming languages such as JavaScript, CSS, PowerShell and XML.
• Multiple ServiceNow Implementation certifications. Certified Master architect (CMA) is preferred.
• Exceptional problem-solving skills and strong communication abilities.
• Bachelor's degree in Computer Science or related fields.

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements : Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

Manager - ServiceNow - Technology Consulting - Financial Services

As a Manager, you will guide the team in the design, development, and deployment of ServiceNow solutions for our clients in the Financial Services industry. Your expertise will ensure that we align business needs with technical requirements while optimizing performance and scalability within the ServiceNow environment.

Your key responsibilities

• Implement GRC/HRSD/ITSM/ITOM for Tier-1 clients within the Financial Services industry.
• Manage and enhance ServiceNow solutions.
• Design innovative technology transformation programs, including utilising Generative AI capabilities.
• Align technology services with business objectives.
• Be the trusted technical advisor to our clients.
• Mentor and guide junior team members.

What we look for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Over 7 years of industry experience, including team leadership in Consulting or similar environment.
• Implementation experience across a combination of modules: ITSM, ITAM, CSM, HRSD, ITOM , SPM, Secops, IRM, FSM, Virtual Agent.
• Hands on experience with development and maintenance of integrations with 3rd Party tools using (web services, REST, SOAP, email, MID Servers etc).
• Proficiency in programming languages such as JavaScript, CSS, Jelly, JSON, Angular, XHTML, and XML.
• Knowledge of security and risk frameworks (e.g., NIST Cybersecurity Framework, ISO 27001, ISO 31000, NIST 800-53, NIST 800-30, and/or PCI).
• Solid grasp of ITIL processes.
• ServiceNow Implementation certifications, such as CTA, module specific CIS.
• Exceptional problem-solving skills and strong communication abilities.
• A Bachelor's degree in Computer Science or related fields.
• An understanding of how the ServiceNow Virtual Agent functionality works on the Portal.
• Experience with database design schemas and data modelling.
• A fundamental understanding of key technologies relevant to ServiceNow integration solutions, including SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC.
• Strong problem-solving, debugging, and testing skills, along with an aptitude for learning new technologies.

What we offer you

• Career development:At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements:Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package:From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary:We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

SAP S/4HANA Supply Chain Solution Architect

As our SAP Solution Architect, you will collaborate with project teams to ensure the alignment of all technical initiatives with our client business goals. You will provide architectural expertise, direction and assistance to systems analysts, infrastructure administrators, integration experts and software developers.

Your Key Responsibilities:

• Design, implement and administer SAP solutions such as EWM and TM

• Oversee the successful implementation, upgrade, and maintenance of SAP Supply Chain and Logistics modules for various clients.

• Demonstrate thought leadership and best practices based on detailed knowledge of SAP's Solution Suite

• Establish standards and guidelines for the design & development, tuning, deployment and maintenance of SAP information architecture.

• Lead and support sales activities for SAP business in the manufacturing and logistics sector.

• Coordinate with SAP technical developers for custom-tailored solutions and regularly report project statuses to key stakeholders.

What we’re looking for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Extensive experience as a SAP S4 Hana Solution Architect in the Supply Chain domain, ideally within a consulting/client delivery setting including pre-sales capacity through delivery

• Extensive experience with EWM and Transportation Management

• Strong functional and technical cross modules exposure & understanding in greenfield

• Demonstrated extensive experience in transformation programs working collaboratively with program leadership, project managers and functional area leadership to develop cohesive end-to-end solutions.

• Demonstrated ability and experience working with complex architecture in the SAP ecosystem and integration with client ecosystems.

• Demonstrated strategic thought leadership on SAP solutions in the form of recommendations, roadmaps and advisory.

• Demonstrated understanding of business process flows and integration with SAP modules.

• Proven ability to translate business needs into solution architecture requirements and deliverables.

• Skills and experience in integration between several SAP systems and legacy.

• Highly developed communication skills and the ability to translate technical talk into everyday language.

What we offer you

• Career development:

• Flexible work arrangements:Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.

• A comprehensive benefits package

• We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

Your key responsibilities

• Defining, designing, and implementing ServiceNow solutions and ensuring they are aligned with business requirements.
• Working closely with clients to build ServiceNow-based business solutions that address their needs.
• Configuring and enhancing ServiceNow platform using scripts and application capabilities.
• Providing technical expertise in identifying, evaluating, and developing effective solutions and procedures that meet user requirements.
• Providing support and troubleshooting for the ServiceNow platform, with an emphasis on user satisfaction, accuracy, and effectiveness.
• Creating and maintaining system design and end user documentation for all applications in the ServiceNow platform.
• Conducting user training sessions and creating user guides.
• Participating in all technical aspects of the ServiceNow program and solution delivery.
• Perform system and integration testing, ensuring best practices are followed.
• Ensuring that all implementation work is carried out in accordance with the company policies and industry best practices.
• Effective upwards management to program lead and executives
• Contribute to business development activities including written proposals, presales activities, functional demonstrations and presentations

What we look for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Minimum of 5 years of experience with ServiceNow platform, or minimum 3 years with ServiceNow platform and additional years with similar products
• Bachelor’s degree in computer science, Information Systems, or a related field.
• Proven experience with ServiceNow implementation, configuration, development, customization, and integration.
• Strong understanding of ServiceNow core platform capabilities and data model.
• Strong understanding of ITIL processes.
• ServiceNow System Administration certification or other ServiceNow certifications are preferred.
• Strong interpersonal skills to interact with diverse groups of individuals and build successful relationships at all levels.
• Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure.
• Excellent communication and presentation skills to effectively explain possible solutions to non-technical and technical stakeholders.
• Experience with ServiceNow platform capabilities beyond core modules highly desirable
• Experience with ServiceNow Protected Platform desirable

What we offer you

• Career development:At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements:Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package:From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
• Salary:We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.

As our SAP Solution Architect, you will collaborate with project teams to ensure the alignment of all technical initiatives with our client business goals. You will provide architectural expertise, direction and assistance to systems analysts, infrastructure administrators, integration experts and software developers.

Your Key Responsibilities:

• Design, implement and administer SAP solutions such as EWM and TM

• Oversee the successful implementation, upgrade, and maintenance of SAP Supply Chain and Logistics modules for various clients.

• Demonstrate thought leadership and best practices based on detailed knowledge of SAP's Solution Suite

• Establish standards and guidelines for the design & development, tuning, deployment and maintenance of SAP information architecture.

• Lead and support sales activities for SAP business in the manufacturing and logistics sector.

• Coordinate with SAP technical developers for custom-tailored solutions and regularly report project statuses to key stakeholders.

What we’re looking for

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Extensive experience as a SAP S4 Hana Solution Architect in the Supply Chain domain, ideally within a consulting/client delivery setting including pre-sales capacity through delivery

• Extensive experience with EWM and Transportation Management

• Strong functional and technical cross modules exposure & understanding in greenfield

• Demonstrated extensive experience in transformation programs working collaboratively with program leadership, project managers and functional area leadership to develop cohesive end-to-end solutions.

• Demonstrated ability and experience working with complex architecture in the SAP ecosystem and integration with client ecosystems.

• Demonstrated strategic thought leadership on SAP solutions in the form of recommendations, roadmaps and advisory.

• Demonstrated understanding of business process flows and integration with SAP modules.

• Proven ability to translate business needs into solution architecture requirements and deliverables.

• Skills and experience in integration between several SAP systems and legacy.

• Highly developed communication skills and the ability to translate technical talk into everyday language.

What we offer you

• Career development:

• Flexible work arrangements:Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.

• A comprehensive benefits package

• We offer a competitive salary which is open to negotiation pending on skills and experience.

Acknowledgement of Country

or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.

© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.