Senior Analyst Self-service Cloud Strategy & Operations jobs at Elastic

You’ll bring deep hands-on expertise in designing, deploying, and optimizing search platforms—ranging from traditional Elasticsearch-based Enterprise Search to modern semantic and vector search architectures (e.g., embeddings, RAG, hybrid search systems). You should be comfortable operating in cloud-native environments (AWS/Azure/GCP), implementing robust indexing pipelines, tuning search relevance, and scaling for performance and cost-efficiency.

• Architect and implement advanced Enterprise Search , Vector Search , and Semantic/RAG systems for large-scale deployments.
• Develop and implement Technical Success Plans tailored to each customer, covering indexing pipelines, query relevance (e.g., recall@k, latency), vector similarity performance, and adoption metrics.
• Lead the full customer lifecycle: onboarding, proof-of-concept (POC), rollout, adoption, escalation, and expansion.
• Design RAG and semantic search workflows using embedding models (LLM, ELSER, Hugging Face, LangChain, etc.).
• Optimize search relevance and performance: tuning indices, scaling clusters, running vectors, and conducting A/B tests.
• Partner with Sales, Pre‑Sales, Services, and Support to align technical strategy and customer satisfaction.
• Monitor usage, diagnose adoption gaps, and proactively propose expansions and upsells aligned with ARR goals.

• 8–12+ years building and operating enterprise search systems , including vector and semantic search.
• Strong experience with Elastic or similar platforms: Elasticsearch, Pinecone, Qdrant, Milvus, Weaviate.
• Authority in embedding‑based retrieval, LLM integration, RAG pipelines, and vector database architecture.
• Consistent track record of designing scalable, performant search infrastructure on cloud platforms (AWS/Azure/GCP).
• Excellent communicator able to present technical designs and business impact to both technical and executive audiences.
• Data-driven mentality: adept at measuring search performance (e.g., latency, throughput, recall) and acting on insights.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Previous roles in Solution Architecture, Pre‑Sales Engineering, or Customer Success focused on search/AI applications.

• Hands-on experience with RAG systems , chat/search applications, and open-source contributions.
• Understanding of vector database internals: ANN algorithms, indexing strategies, recall/precision evaluation.
• Familiarity with embedding model tuning and search relevance optimization frameworks.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$107,500—$170,100 USD

The typical starting Target Variable range for this role is:

$46,000—$72,800 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$153,500—$242,900 USD

• Contribute to developing ML solutions for Endpoint Security.
• Perform data analysis on our sources to identify new solutions and improvements.
• Collaborate within the Security ML team and with members of other teams to build, ship, and maintain ML models.
• Promote long-term vision for monitoring performance of deployed models to identify concept drift and determine retraining cadence.
• Determine how to improve models over time by leveraging implicit and explicit feedback.

• Experience building Security solutions (Endpoint, Network, UEBA, etc.).
• Experience with threat hunting and malware analysis.
• Proficiency in Python programming skills.
• Experience with writing and running tests (unit tests, integration tests, regression tests).
• Experience with performing data analysis as required to support data quality decisions.
• Ability to both give and receive helpful code reviews.
• Be comfortable working in a fully-remote environment.
• Be able to communicate clearly to diverse groups of stakeholders coming from different disciplines, time zones, and programming language preferences.
• Willingness to learn new things and ask for help.

• Experience designing, training, and evaluating models using popular ML frameworks.
• Experience with AWS or GCP.
• Experience with Kubernetes.
• Experience with Buildkite or other CICD tooling

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$133,100—$210,600 USD

$159,900—$252,900 USD

• Assist with preparation of Elastic’s global quarterly and annual tax provision, including deferred substantiations, effective tax rate calculations and supporting workpapers for tax footnote disclosures
• Assist in managing a third party service provider with the foreign income tax compliance process including data gathering, review and completion of various tax computations
• Assist with management of R&D credit process which is completed by a third party service provider
• Research tax technical issues – corporate tax focused but also assist with other taxes.
• Support various tax projects such as acquisitions, restructurings, tax planning, and legal entity assessment
• Coordinate and manage compliance audits and respond to notices and inquiries from tax authorities
• Prepare monthly and quarterly account reconciliations
• Ensure compliance with SOX controls and reporting as a public company.
• Collaborate on streamlining and automating tax provision and compliance areas.
• Build collaborative relationships across the organization.

A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done

A proficiency in optimizing processes and programs with a keen understanding of the balance between structure and flexibility. In addition to that, you must bring

• 3+ years of progressive, relevant experience across both industry and large accounting firm working with global companies
• Bachelor's degree in accounting, a related field, or equivalent experience
• Excellent interpersonal skills and a validated ability to work in a dynamic environment
• General accounting knowledge and familiar with accounting principles under US GAAP and IFRS
• Tax provision experience
• Excellent written and verbal communication and presentation skills
• Attention to detail and strong analytical skills combined with interest and experience in process improvement, automation, and efficiency

• Experience with OnceSource Tax Provision preferred and Orbitax, NetSuite and Alteryx is a plus
• CPA and/or MS in Tax strongly preferred

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$89,100—$140,900 USD

$106,800—$168,900 USD

You will be a thought partner to senior partner leaders, translating go-to-market strategy into scalable infrastructure, performance insights, and operational rigor.

• Create and execute the global Partner Operations strategy to support a high-performing Global Partner Sales function
• Collaborate with the VP of Global Partner Sales and the Director of Partner Programs to support the design and execution of partner programs
• Lead a team of Sales Operations and Partner Operations professionals to streamline partner processes and drive operational efficiency
• Own the operational cadence for partner QBRs, annual planning, KPI target setting and overall team performance management
• Develop and maintain key performance metrics such as partner influenced revenue, pipeline generation, and partner attribution models to align to broader Sales objectives and support strategic decision making
• Set up systems and tools to manage partner sales effectiveness, productivity, commissions, and other financial components in support of partner operations
• Lead the support functions that manage inbound partner requests from internal employees as well as external Elastic partners
• Optimize external Elastic Partners operations with internal processes and systems
• Serve as a strategic advisor to senior leaders in Partner Sales and Revenue Operations, while collaborating closely with cross-functional stakeholders in Finance, Customer Success, and Legal
• Be a strong leader, and draw upon solid analytical, critical thinking, and problem solving skills to effectively resolve operational bottlenecks between cross-functional teams

• Minimum 10+ years experience with 8+ relevant experience in Sales Operations supporting a mid-to-large scale multi-geographical and global sales organizations
• Minimum of 4+ years managing a team including career coaching, development planning, and organizational design
• Previous experience in a high growth software business, preferably operating in a SaaS business
• Demonstrated success in Partner Operations or Sales Operations working closely with the Partner Community
• Results-oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines and financial targets
• Demonstrated ability to define, refine, and implement sales processes, procedures, and policies
• Ability to lead sophisticated and creative analysis of complex data and translate the results into actionable insights, deliverables, messages, and proposals
• Experience developing and implementing metrics to effectively measure and monitor sales performance and productivity improvements
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing result
• Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
• Excellence presentation and communication skills at executive levels
• Bachelor's degree required in either a business, quantitative, or technology discipline
• MBA with a strong understanding of business drivers (preferred)

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$160,300—$253,600 USD

$192,300—$304,200 USD

• Lead Complex Public Sector Deals: You will own the legal aspects of our public sector deal cycle. This includes drafting and negotiating a wide variety of agreements like SaaS/PaaS/IaaS licenses, professional services contracts, subcontracts and teaming agreements, and Other Transaction Authority (OTA) agreements.
• Provide Strategic Counsel on Government Contracting: Serve as the primary legal advisor on US Federal, State, and Local government matters. You'll provide expert guidance on the Federal Acquisition Regulation (FAR), agency supplements, and other regulations, advising on everything from proposal strategy to compliance processes.
• Navigate Security Requirements: Provide legal support and guidance on matters related to operating a FOCI-mitigated subsidiary. You will also help guide efforts related to maintaining a facility clearance (FCL) and navigating intricate accreditation processes like FedRAMP, CMMC, and DoD SRG.
• Drive Process Simplification and Sales Enablement: Be a champion for simplifying how we work. Proactively develop, enhance, and drive the adoption of contract templates, playbooks, and workflows to reduce complexity and accelerate deal velocity.
• Foster Strong Partnerships: Build deep trust and collaborate effectively with key partners across the Legal department, Sales, Finance, Deal Desk, and other GTM functions. We need a partner who can bring others with them, drive positive change, and achieve shared goals in an open and inclusive culture.

Deep expertise in public sector technology transactions, including:

• Significant experience negotiating complex technology and professional service contracts with government entities through channel partners and as a subcontractor (experience with direct government sales is also a strong plus);
• A strong, practical understanding of government procurement regulations and related compliance obligations; and
• Experience providing legal and compliance support for entities with an FCL and operating under FOCI mitigation.

A current U.S. Government Top Secret (TS-SCI) security clearance, and familiarity with FedRAMP, CMMC, DoD SRG, and other accreditation processes is also highly desirable.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$153,800—$243,300 USD

$184,600—$292,000 USD

We’re looking for a

You’ll join a remote-friendly, team that values curiosity, clarity, and action to deliver impact to the business. You’ll have room to grow, freedom to explore, and the support you need to do your best work—while learning how data helps shape every part of our business.

Turning Data Into Decisions

• Build clean, scalable dashboards and tools using SQL (BigQuery), dbt, and Tableau
• Analyze complex data to answer key business questions—and turn insights into action
• Handle ad hoc asks in Google Sheets, while staying focused on big-picture, long-term impact
• Support senior leaders with clear, accurate reporting for exec and board-level needs
• Question assumptions and get to the root of the problem, not just the request
• Validate your work thoroughly and explore data anomalies with curiosity

Working Independently, While Staying Connected

• Take ownership of projects from start to finish—managing your own scope, priorities, and timelines
• Collaborate across time zones and teams (Sales, Field Ops, Data Engineering, and more) to ensure alignment and data consistency across data sources and reporting
• Spot data issues early and partner with the right folks to fix them at the source
• Help keep our reporting consistent and aligned across tools and teams

Learning, Growing, and Making an Impact

• Build real-world experience in Revenue Operations while learning how the business runs
• Lead high-impact projects that shape go-to-market strategy
• Grow your skills in areas like predictive analytics, data architecture, and business planning
• Work directly with senior leaders and build strong relationships across the company
• Be part of a team where your ideas and work make a visible difference

• 6+ years of experience in data analytics, BI, or a similar role—ideally in a high-impact, fast-paced environment
• Strong SQL skills (BigQuery preferred); experience with dbt is a plus
• Proficient with data visualization tools like Tableau or Power BI. Experience with predictive analytics is a plus.
• Experience working with Salesforce or similar sales data tools
• Comfortable working in Google Sheets to support quick turnaround requests
• Familiarity with B2B SaaS and a solid understanding of sales or post-sales data
• Experienced in managing complex projects with clarity and focus —you know how to prioritize, follow through, and get unblocked when needed
• Clear, proactive communicator who can explain complex ideas simply and help others make informed decisions

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$89,100—$140,900 USD

$106,800—$168,900 USD

You must be able to work cross-functionally to drive efficiency and performance improvement across multiple operational and financial metrics globally. Using your SQL and Salesforce experience, you will build and maintain dashboards, lead process reviews, and implement workflow improvements to drive performance decision-making and help define, land, and execute on key Education strategic priorities. You will support running the business cadence, helping navigate the complexities of systems and tools as well as collaborating with cross-functional teams to solve problems, design, manage, and successfully deliver projects against operational standards.

• Partner closely with leadership to develop actionable, measurable projects and programs that accelerate Education bookings and revenue growth, and improve productivity.
• Perform in-depth analyses and modeling on the leading, in-process, and lagging indicators to support strategic initiatives across both ILT and On-Demand Training, as well as identify trends and opportunities.
• Build, maintain, and improve systems, tools and dashboards to support the needs of the team and key stakeholders.
• Engage in ad-hoc analyses to understand business performance/user metrics, Key Performance Indicators and provide concise summaries and recommendations to management on topics from go-to-market strategies, resource allocation and more.
• Focus on continuous improvement of processes, policy and tools to drive productivity and remove friction in the Education organization
• Work closely with internal teams and maintain clear and consistent communication with all internal partners, providing regular updates, challenges, and successes.

• Educational Background: Bachelor’s degree
• BS/BA or equivalent required
• 5+ years work experience in a Sales or Field Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations with strong exposure to go-to-market strategy.
• 2+ years work experience in a Training & Certification organization
• Knowledge of the Education technology landscape in tech
• Experience with the Salesforce.com platform, Education lab platform and LMS
• Power user proficiency with the Gsuite
• SQL experience
• Demonstrated ability to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations.
• Excellent communication and engagement skills
• Highly organized, analytical, and data-driven
• Highly collaborative, working on cross functional tooling fixes, owning reporting workflows, or jumping into broken processes
• Ability to thrive in a fast-paced start-up environment.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$106,900—$169,100 USD

$128,200—$202,700 USD