Regional Services Partner jobs at Elastic

This is a highly cross-functional role, partnering closely with Regional Marketers, SDR Leadership, Sales, Global Campaigns, Product Marketing, Corporate Marketing, and Sales Enablement. The position requires a highly curious person who is a hard-working spirit, and who can thrive in a dynamic, constantly evolving environment.

• Assistance in owning nation-wide marketing programs (e-mail, webinars, events) within the Regional Marketing team specific to net new logo acquisition and security-focused programs
• Consolidate and integrate marketing plans with Global – Regional and Field marketing teams for demand generation and partner marketing initiatives
• Reporting on existing programs to evaluate return on investment and share takeaways
• Coordinate with external vendors to use external databases to reach target personas within third party engagements for our target account list
• Develop and secure core marketing assets (web pages, presentations, datasheets) and liaison with the localization team
• Partner with peers in Sales, SA, Product, and other Marketing teams, and collaborate to launch programs
• Assist in managing the allocated budget across multiple channels to ensure we’re enhancing our regional budget and centralizing where necessary

• Minimum 6+ years of relevant professional experience.
• Strong communication, presentation, and writing skills
• Strong accountability and project management skills
• Significant knowledge and experience in the enterprise software/Search market
• Consistent track record delivering and/or implementing programs that drive significant growth and revenue in a high-growth, SaaS business
• Ability to multitask and integrate functional plans

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$106,900—$169,100 USD

$128,200—$202,700 USD

You will be a thought partner to senior partner leaders, translating go-to-market strategy into scalable infrastructure, performance insights, and operational rigor.

• Create and execute the global Partner Operations strategy to support a high-performing Global Partner Sales function
• Collaborate with the VP of Global Partner Sales and the Director of Partner Programs to support the design and execution of partner programs
• Lead a team of Sales Operations and Partner Operations professionals to streamline partner processes and drive operational efficiency
• Own the operational cadence for partner QBRs, annual planning, KPI target setting and overall team performance management
• Develop and maintain key performance metrics such as partner influenced revenue, pipeline generation, and partner attribution models to align to broader Sales objectives and support strategic decision making
• Set up systems and tools to manage partner sales effectiveness, productivity, commissions, and other financial components in support of partner operations
• Lead the support functions that manage inbound partner requests from internal employees as well as external Elastic partners
• Optimize external Elastic Partners operations with internal processes and systems
• Serve as a strategic advisor to senior leaders in Partner Sales and Revenue Operations, while collaborating closely with cross-functional stakeholders in Finance, Customer Success, and Legal
• Be a strong leader, and draw upon solid analytical, critical thinking, and problem solving skills to effectively resolve operational bottlenecks between cross-functional teams

• Minimum 10+ years experience with 8+ relevant experience in Sales Operations supporting a mid-to-large scale multi-geographical and global sales organizations
• Minimum of 4+ years managing a team including career coaching, development planning, and organizational design
• Previous experience in a high growth software business, preferably operating in a SaaS business
• Demonstrated success in Partner Operations or Sales Operations working closely with the Partner Community
• Results-oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines and financial targets
• Demonstrated ability to define, refine, and implement sales processes, procedures, and policies
• Ability to lead sophisticated and creative analysis of complex data and translate the results into actionable insights, deliverables, messages, and proposals
• Experience developing and implementing metrics to effectively measure and monitor sales performance and productivity improvements
• Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing result
• Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
• Excellence presentation and communication skills at executive levels
• Bachelor's degree required in either a business, quantitative, or technology discipline
• MBA with a strong understanding of business drivers (preferred)

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$160,300—$253,600 USD

$192,300—$304,200 USD

• Leading a team of Enterprise account executives to exceed bookings targets
• Developing comprehensive knowledge of our technology platform, product messaging, partner ecosystem, and competitor landscape
• Actively contributing to and owning sales plan creation, compensation structures, and customer segmentation
• Ensuring the attainment of assigned sales quotas by ‘leading from the front’ and driving Elastic’s sales methodology
• Actively fostering an environment of teamwork, transparency, creativity, and continuous improvement
• Establish and maintain collaborative relationships with representatives of the Open Source community and partner ecosystems
• Travel regularly to assist in deal creation and closure, as well as meet any managerial needs and provide support to your team as required.
• Partnering across Elastic’s leadership community to ensure a seamless customer experience

• Proven experience leading successful Enterprise sales teams
• Proven success developing and executing a scalable and repeatable sales strategy
• Strong analytical skills and data-driven decision-making capabilities
• Experience building and implementing sales processes and frameworks
• Ability to thrive in a fast-paced and dynamic environment
• Consistent track record of leading teams to exceed quotas and objectives within a fast paced and technical client acquisition driven business
• SaaS sales leadership
• Ability to operate in an entrepreneurial environment

• Experience working within an Open Source model

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 60/40 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$170,000—$268,800 USD

The typical starting Target Variable range for this role is:

$113,200—$179,100 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$283,200—$447,900 USD

• Developing and executing a comprehensive partner strategy for Google Cloud across the Americas.
• Driving and managing joint pipeline generation and co-selling motions with Google Cloud field teams to meet and exceed revenue targets.
• Enabling Google Cloud sales teams (account executives, solution architects, specialists) on our value proposition and joint solutions.
• Taking joint Elastic-partner sales plays, offerings and industry assets/solutions to specific markets for local execution and engagement with our Elastic field sales teams.
• Building positive relationships with key stakeholders within Google Cloud's partner organization, sales leadership, and technical teams.
• Conducting a regular communication cadence and business reviews between Elastic and Google Cloud.
• Representing Elastic at Google Cloud events and conferences.
• Collaborating internally with our global partner team, sales, marketing, and technical teams to ensure alignment and support for partner initiatives.
• Using Google Cloud Marketplace and other Google programs to drive awareness and adoption of our solutions with Elastic sales teams.
• Leading and educating Elastic staff on effective co-selling with Google.
• Regularly track, analyze, and report on key partner performance metrics, identifying areas for optimization and growth.

• 5+ years of experience in partner development, alliance management, or channel sales within the software/SaaS industry.
• Proven track record of driving significant revenue growth through cloud partnerships, ideally with Google Cloud.
• Deep understanding of the Google Cloud ecosystem, including its products, sales motions, and partner programs.
• Strong relationship-building, negotiation, and communication skills.
• Ability to work independently and as part of a cross-functional team.
• Excellent presentation skills and ability to articulate complex technical and business concepts.
• Effective collaboration skills across multiple cross-functional teams, including sales, alliances, marketing, legal, and operations.
• Strong tolerance for ambiguity; able to focus and execute in a changing environment and make things happen.
• Strong drive and character qualities that match our company Source Code and inspire others.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$107,500—$170,100 USD

The typical starting Target Variable range for this role is:

$46,000—$72,800 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$153,500—$242,900 USD

The primary responsibility of the Collection Analyst is to collect payments on outstanding Accounts Receivables. This individual should possess strong time-management and communication skills.

• Collect on business-to-business accounts in an effort to reduce Accounts Receivable and minimize bad debt exposure.
• Contact customers, via email and phone, to secure outstanding balances.
• Perform account reconciliations, as needed, to resolve any account discrepancies.
• Resolve Unapplied and Unidentified Cash Payments to ensure proper posting to the customer account.
• Work with customers that have delinquent balances to negotiate payment plans.
• Process customer credit card payments. Address any credit card declines with the customer.
• Respond to customer inquiries within a 24 - 48-hour time period.
• Confer with management to determine if additional actions are required for delinquent accounts.

• High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better.
• You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling.
• 2+ years of professional experience in A/R & Collections.
• Strong communication skills, both verbal and written.
• Strong attention to detail, robust analytical skills, and multitasking capabilities.
• Strong customer service and creative problem-solving skills.
• Work independently, prioritize, and balance multiple projects simultaneously in a distributed, dynamic, fast-paced, and deadline-driven environment.
• Accustomed to working with multiple stakeholders to resolve issues, ability to interact with senior leadership and internal partners.
• Proficiency in MS Office, G-Suite applications, advanced Excel skills including pivot tables and VLOOKUPs.

• Experience in SAAS/software industry.
• Experience with foreign currency and multiple international subsidiaries EMEA, APAC, NA.
• Experience with Netsuite, Salesforce and G Suite.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$56,900—$89,900 CAD