Jobs at Ebay in United States, Euless

Key Responsibilities:

• Take end-to-end ownership of the budget lifecycle, including vendor management, quarterly forecasts, identification of savings, and management of risks.

• Collaborate with Legal, Infosec, Privacy, and Third-Party Risk Management teams to finalize agreements such as Purchase Agreements, License Agreements, Statements of Work (SOWs), and renewals.

• Assess software compliance and risk exposure during onboarding and periodically thereafter.

• Professionally address and resolve vendor onboarding issues, payment discrepancies, and disputes.

• Lead business contract discussions and vendor negotiations.

• Conduct cost-benefit analyses, evaluate potential projects, and prioritize budget spending to optimize return on investment (ROI).

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience in business, technology, finance, or related fields.

• 5 years of experience in vendor management, strategic sourcing, business operations, program management, or related roles.

• Proven experience managing contracts in software asset management or technology sourcing.

• Experience managing budgets and driving cost-reduction initiatives.

• Strong presentation and communication skills, particularly with senior leadership.

Preferred Qualifications:

• 5+ years of experience managing cross-functional projects involving technical and non-technical stakeholders.

• Experience in technology or related industries.

• Proven ability to thrive in ambiguous and fast-paced environments.

• Excellent investigative and problem-solving skills.

• Familiarity with Source-to-Pay (S2P), Procure-to-Pay (P2P), ITSM tools, and project management platforms (ServiceNow, Monday.com, Ariba, etc.).

• Critical thinking and continuous improvement mindset, consistently optimizing processes and systems.

Eligibility:

• Applicants must qualify for the Department of Defense SkillBridge program.

• Must have availability for a SkillBridge internship duration of 120–180 days.

The base pay range for this position is expected in the range below:

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.

You will:

• Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts

• Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller

• Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages

• Apply own judgment in certain cases to proactively find a resolution when not immediately available

• Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more.

• Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday

• Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers

• Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities.

• Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners

• Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights

• Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree.

• 2+ years of call center or relevant customer service experience

• A stellar communicator, with high level of empathy and emotional intelligence

• Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches

• You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations

• Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages

• Comfortable in a dynamic, fast-paced, and constantly evolving working environment

• Must Be Located in Texas.

• Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults

• Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours

• Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)

• Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload

The base pay range for this position is expected in the range below:

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.

As a Capacity Engineer, you will be responsible for analyzing, modeling, and forecasting the infrastructure needs of our organization. Your expertise in capacity engineering and forecasting will play a crucial role in optimizing resource allocation and ensuring efficient utilization of our technology assets. Experience with public and private Kubernetes based clouds, application performance principles, and workload optimization will be highly helpful in this role. The successful candidate will have strong analytical skills, superb communication abilities, and a deep understanding of technology infrastructure.

Responsibilities:

• Collaborate with Core AI teams across multiple geographies to analyse, plan and execute on AI initiatives. Analyse the AI capacity intake requirements for prioritization and scheduling. Seek out and lead execution of performance optimizations of our AI related assets to ensure efficient use. Scope includes Nvidia SuperPod, On-Prem Kubernetes, Azure, and GCP based clouds

• Understand key performance metrics and scaling characteristics of LLM, non-LLM AI models

• Understand key concepts and sizing metrics related to RAG, Vector Search, Grounding

• Influence customer choice of AI models to improve ROI and cost efficiency

• Design and build dashboards to support management of AI workloads and infrastructure. Be familiar with GPU relevant metrics and how they are used. Strong experience with grafana, prometheus, thanos and ELK stacks

• Analyze historical data, trends, and growth patterns to develop accurate capacity models such as compute, network, storage, and platform optimization requirements.and forecasts

• Collaborate with multi-functional teams to gather relevant information on business objectives, technology requirements, and upcoming projects

• Evaluate and refine existing capacity engineering processes and methodologies to improve accuracy and efficiency

• Monitor system performance metrics and utilization levels to identify potential bottlenecks or areas of underutilization. Take ownership and drive for the realization of gains from improving utilization

• Collaborate with technology partners to understand future technology trends and initiatives, anticipate resource demands, and develop proactive capacity plans

• Conduct "what-if" scenarios to assess the impact of different business scenarios and help guide decision-making processes

• Manage capacity for large federated Kubernetes environments on primarily private cloud but including some public cloud.

• Must be articulate and be able to communicate capacity insights, recommendations, and performance metrics to key partners. Advocate for initiatives that provide clear business value through data.

Qualifications:

• Bachelor's degree in computer science, information systems, statistics or a related field and 2+ years of experience

• 2 years of experience in capacity engineering, resource allocation, and forecasting in a technology-intensive environment

• Specialized experience in AI

• Strong proficiency with grafana, prometheus, thanos, elastic search and kibana (ELK)

• Proficiency in Kubernetes. Should understand how applications operate in a k8s environment and have experience running apps in k8s.

• Strong analytical skills with the ability to analyze complex data sets and identify relevant patterns and trends

• Familiarity with technology infrastructure components, including Ubuntu linux, servers, databases, networks, storage systems, and cloud platforms

• Knowledge of recommendation engines concepts and their application in infrastructure management

The base pay range for this position is expected in the range below:

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Legal - Soft IP

Key Responsibilities:

• Develop and execute strategies to build a strong patent portfolio aligned with eBay’s business objectives.
• Collaborate with inventors across diverse teams to identify patentable inventions and innovations.
• Oversee the patent application process, from initial disclosure review to filing, prosecution, pre-litigation, and annuities review, ensuring all applications align with eBay’s standards and strategic goals.
• Work with outside counsel to manage a docket of domestic and international patent applications.
• Provide legal advice and support regarding patent-related litigation, licensing, and enforcement.
• Conduct patentability, freedom-to-operate, and competitive analyses.
• Engage in defensive publication strategies to protect eBay’s business interests.
• Advise on strategic acquisitions and technology development with useful patent insights.
• Stay informed on industry trends, legal developments in IP, and competitive activities affecting eBay’s IP interests.

Qualifications:

• J.D. from an accredited law school and membership in at least one state bar.
• Registration to practice before the U.S. Patent and Trademark Office (USPTO).
• Minimum of 6 years of experience in patent law, particularly in the technology sector.
• In-depth knowledge of patent prosecution and strategic portfolio management.
• Excellent analytical, negotiation, and communication skills.
• Proven ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong organizational skills with the ability to manage multiple priorities effectively.

Preferred Qualifications:

• Experience working in the e-commerce or technology industry.
• Enthusiasm for discussing and protecting innovation
• Self-starting attitude and ability to interact with and advise various Tech and Product teams
• Background in computer science, engineering, or related technical field.

The base pay range for this position is expected in the range below:

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