Senior Manager Uk Government Relations jobs at Ebay in United Kingdom, London

We’re looking for a top-tier Product Manager (5+ years) to commandeer the User Experience for our Global Shipping Platform - an eCommerce engine within the eBay ecosystem that already processes 100s of millions of packages!

Develop and promote a user experience vision

• Define an aggressive frontend vision rooted in user journey maps and market insights. Champion accessibility, internationalisation, and clear design to ensure every interaction delights.

Implement Rapid Prototyping & Validation

• Partner with UX/UI to iterate wireframes, Figma flows, or lightweight HTML proofs. Facilitate design sprints and usability labs, and translate validated concepts into well-scoped stories and acceptance criteria.

Measure, Experiment & Iterate

• Own success metrics (e.g., conversion lift, adoption, time-to-purchase), instrument events and build real-time dashboards. Run A/B tests with clear hypotheses, analyse results, and refine the product continuously.

Platform-First & Developer Experience

• Build modular components and implement design-system governance for reuse. Collaborate with Engineering teams on CI/CD, feature flags to ensure rapid, safe rollouts.

Lead Cross-Functional Alignment & Storytelling

• Map sophisticated workflows end-to-end, surface quantitative and qualitative insights, and frame them in compelling narratives. Align Legal, Finance, Ops, and Marketing to unblock launches and drive adoption.

Continuous Discovery & Growth Focus

• Lead user interviews, coordinate in-product feedback, and facilitate retrospectives to find opportunities..

Ecommerce & Frontend Expertise

• 5+ years product management experience in eCommerce, launching 0 to 1 web and/or mobile products. Deep understanding of frontend architectures, native iOS/Android considerations, and internationalisation/localisation standard processes.

Customer-Obsessed

• Experience of building products with emotional intelligence for users’ mental models, constantly discovering how customers' needs change.

Creative Problem Solver

• Data-focused: you establish measurable success metrics, analyze analytics, conduct experiments, and prioritize project tasks to drive progress.

Outstanding Communicator & Facilitator

• Adept at running co-creation workshops, design sprints, and cross-disciplinary demos. You share data-driven narratives that unite teams, sway collaborators, and gain support.

Platform-oriented Problem solver

• Proven track record of building platforms that scale to new markets, new product offerings and business initiatives.

This position will conduct ad-hoc research, as well as distil insights from existing research across the markets.

This position reports to the

• Leads and executes the UK learning and research plan, becoming a consultant, consumer expert and thought leader to the UK business ensuring plans are deeply rooted in consumer centricity. Brings a point of view, provides clarity and puts the customer voice in context, connecting the dots and inspiring action.
• Drives action and impact from the insights generated with senior management serves as thought partner and consultant to the UK LT team. Translates insights into action and solutions to business problems and critical issues. ​
• Authors executive level reports and make informed recommendations to key senior business partners that lead to action.
• Builds strong relationships with a diverse set of cross-functional business partners to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery.
• Gathers diverse ideas across an org and aligns on a mutually agreed upon direction.​​
• Monthly reporting on consumer metrics

• Approximately 6-8 years of related work experience in research and insights with a particular focus on consumer and/or retail.
• Have led insights projects in UK and understand UK consumers.
• Strong research and insights technical skills: Demonstrable experience designing, planning and managing primary and secondary, qualitative and quantitative research using advanced methodologies (e.g. Semiotics, Conjoint….) and the latest research techniques (eg agile, AI…)
• A proven ability to distill actionable insights from complex data and explain findings in a compelling manner. Has the ability to guide the strategic direction of the market with actionable insights and deeply rooted consumer centricity.
• Able to work on complex business issues and on projects that are related to critical business needs (e.g., insights to influence a strategic initiative). Has high level of business acumen. Understand company strategy and priorities and manages insights work with this in mind. ​
• Can manage multiple projects of longer-term duration and supports multiple internal business partners, with effective prioritization of efforts and resources.​+
• Can respectfully challenge or defend decisions and implementation. Proactively raises issues that the business needs to act upon and brings relevant insights to guide decision-making.

This role reports into the Collectibles Category Lead, who will support the delivery of the role.

What you will accomplish:

• Support the Category Managers and Lead in both scheduled weekly tasks as well as being flexible enough to pick up ad-hoc support requests.

• Lead on planning and delivering to category trading plan, liaising with both horizontal planning and merchandising and marketing partners.

• Support with new seller acquisition and converting existing eBay sellers to eBay Live.

• Collaborate with other categories, business functions and product teams to drive further engagement and help build a proposition for the consumer that highlights eBay’s points of difference in the collectibles' market.

• Deliver robust plans to optimise and drive value for buyers and sellers through brilliant and engaging experiences

• Contribute ideas and find efficiencies in ways of working to streamline team workloads.

• Develop your skill set across a range of category management principles, strategy and project management, all whilst operating within a high-functioning global business.

What you will bring:

• An understanding of the UK collectibles market and communities, particularly across trading cards and collectible toys

• Good attention to detail and analytical skills

• Flexibility and the ability to self-prioritise.

• Curiosity, initiative, creativity and a willingness to embrace new ways of working.

• Effective verbal and written communication with clarity and professionalism.

• Experience in planning, delivering and leading all aspects of projects effectively.

• Ability to build and maintain positive working relationships with others.

As a Paid Social Media Manager , you’ll bring eBay’s brand to life across social platforms through meaningful, data-driven campaigns that connect with diverse audiences and deliver measurable results.

• Develop and execute inclusive and effective paid social strategies that support marketing and business goals across the full customer journey—from awareness to conversion.

• Plan, launch, and manage social campaigns across multiple platforms, ensuring efficient budget use and alignment with key performance goals.

• Analyze and optimize campaign performance, turning insights into action to continuously improve results and scale impact.

• Collaborate closely with cross-functional teams, media planners, brand partners, and agencies to ensure alignment, transparency, and smooth execution.

• Test and learn: run A/B and multivariate tests to identify what resonates most—across creative, audiences, and bidding strategies—and apply those findings in future campaigns.

• Champion innovation:

• 4+ years of experience in paid digital media, including at least 3 years focused on paid social (e.g., Meta, TikTok, Pinterest, Snapchat, Reddit).

• A strong grasp of social advertising, platform capabilities, audience insights, and evolving industry trends.

• Validated experience running and optimizing campaigns with a data-informed, test-and-learn approach.

• Excellent collaboration skills—comfortable working in a cross-functional, multicultural environment with diverse partners.

• Analytical approach and attention to detail, with the ability to translate data into clear, actionable recommendations.

• Strong communicator and relationship builder, able to influence and align across teams with empathy and clarity.

• Bachelor’s degree or equivalent practical experience.

As a Technical Program Manager (TPM) at eBay, you’ll play a key role in driving execution across several cross-functional initiatives within our Shipping organisation. You’ll collaborate with product, engineering, design, and business stakeholders to deliver complex projects that move the company forward. You’ll bring strong execution discipline and growing technical fluency to help teams stay aligned, make smart tradeoffs, and deliver impactful results. This role is ideal for someone who has independently led complex programs and is ready to expand their strategic influence and operational rigor.

What you will accomplish:

• Independently drive execution of large, cross-functional projects, managing end-to-end delivery with minimal oversight.

• Build multi-quarter plans in collaboration with product and engineering leads, guiding estimation and tradeoffs.

• Enable execution readiness by ensuring clarity around goals, timelines, and handoffs; proactively flag risks or misalignments before they escalate.

• Track and manage project milestones, risks, and dependencies using clear, reliable tooling.

• Introduce scalable execution practices, such as risk logs, intake processes, or RASCI documentation that improve delivery hygiene and reduce team friction.

• Proactively resolve delivery risks and operational issues to keep initiatives on track.

• Lead prioritization discussions with cross-functional partners, supporting data-driven and customer-centered decisions.

• Communicate clearly and confidently across engineering, product, and executive audiences.

• Ensure alignment across teams and surface key decisions, blockers, and progress updates.

• Identify and implement tools, workflows, or process improvements that increase delivery speed and transparency.

What you will bring:

• 5+ years of TPM experience, including ownership of complex, multi-team initiatives within a tech/ecommerce company. Shipping experience is beneficial.

• Strong understanding of software delivery, technical dependencies, and risk management.

• Working knowledge of technical architecture and PDLCs; able to follow and contribute to engineering conversations.

• Experience driving execution across distributed teams and multiple stakeholders. Trusted cross-functional partner who can influence without authority by keeping teams aligned, informed, and unblocked.

• Strong communicator and facilitator; comfortable navigating ambiguity and influencing decisions.

• Familiarity with technical architecture, system design, and tradeoff conversations.

• Proficiency with program tracking and planning tools like JIRA, Airtable, or Confluence.

What You Will Accomplish

• Lead, mentor, and assist in the development of the data science and analytics team. The role will manage a team of high-impact, motivated data scientists.

• Collaborate with a cross-functional team of product managers, business owners, and engineering teams across the organization to define metrics, analyze performance, and uncover growth opportunities.

• Work closely with partner teams to measure the impact of implemented solutions through A/B tests or causal inference techniques, and derive findings to inform future iterations.

• Develop self-service tools, capabilities, and products through AI to help drive decision velocity across the organization.

• Leverage strong communication skills and experience to distill and present complex analyses with clear recommendations.

What You Will Bring

• BS/BA degree in Statistics, Applied Econometrics, Math, Physics, Computer Science, Engineering or other related core sciences (or equivalent).

• 8+ years of meaningful professional experience, or 6+ years with a Master’s degree or equivalent experience.

• Proficiency in Python/R and SQL, with experience in using a variety of BI tools such as Tableau.

• Deep understanding of experimentation (A/B testing), statistics, and causal inference

• Strong business acumen with the ability to frame unstructured problems and synthesize insights

• Product mentality with a focus on customer needs; able to productize insights and build scalable analytical solutions that serve diverse partners

• Strong communication, interpersonal, and presentation skills to effectively interact with business partners, stakeholders, and senior leadership.

• Ability to interact with senior and executive leadership in both ad-hoc and formal settings.