Ebay Live Category Manager jobs at Ebay in United Kingdom, London

eBay is looking for an experienced Product Manager to implement and shape our shipping tools product strategy. Developing a platform to support and delight users from many distinct markets carries with it many challenges. Ideally you have previously developed global product strategies that enable and drive innovation and created a positive impact on your customers. You will work closely with our regional and global business leaders, product and domain leads to identify and build core capabilities, improve utility of features common to multiple key partners, and also solve for local conditions critical to market success.

What you will accomplish:

• Defining the product vision and roadmap for international shipping, aligning with eBay’s overall goals.

• Working with engineering, business, operations, legal, and finance teams across different international locations to drive E2E execution

• Understanding the needs of sellers and buyers involved in cross-border trade and developing solutions to address those needs.

• Creating and managing the product roadmap, prioritizing features, and making trade-offs based on customer impact and business value.

• Overseeing the end-to-end delivery of product features, from ideation and design to development and launch.

• Tracking key metrics, analyzing data, and identifying areas for improvement in international shipping performance.

• Finding opportunities to innovate and improve the customer experience in international shipping, including exploring new technologies and business models.

• Ensuring that products and services align with relevant international laws and regulations.

What you will bring:

• 7+ years of strong product management experience

• Experience in international shipping and logistics an advantage

• Strong analytical and problem solving skills.

• Excellent communication and collaboration skills.

• Experience with cross functional teams and international stakeholders.

You’ll lead a team of Category Managers and Analysts, bring together cross-functional collaborators around goals, and build scalable systems to support growth. Your role guarantees category excellence across metrics (GMV, ASP, retention, value), while directing incentive strategy, programming integration, and cross-category innovation.

What you will accomplish

Portfolio Leadership & Strategy:

• Define and own the growth strategy for your assigned category portfolio (e.g., Collectibles, Fashion, or Luxury).

• Lead annual and quarterly planning cycles with benchmarks for GMV, retention, and engagement.

• Identify and develop new category opportunities, bringing to bear buyer and market insights.

• Coordinate cross-category programming cadence and consistency.

• Partner with Finance and Incentives teams to optimize budget efficiency and value (target ≥5x GMV return).

Team Management & Development

• Manage and mentor a team of Category Managers and Account Specialists.

• Drive operational excellence through structured goal setting, reviews, and training.

• Build a culture of accountability, collaboration, and data-driven decision-making.

Cross-Functional Strategy & Collaboration

• Partner with Business Development to ensure seller pipelines align to portfolio goals.

• Work with Programming and Marketing to plan and complete high-impact campaigns and tentpoles.

• Collaborate with Product and PMO to improve category tooling, reporting, and visibility.

• Align with Trust, Legal, and GCX to ensure category compliance and consistency.

Performance & Reporting

• Monitor category dashboards (GMV/hr, ASP, retention, incentive return on investment) and course-correct in real time.

• Lead business reviews (WBR, MBR, QBR) summarizing insights, growth levers, and risks.

• Identify and scale repeatable programs and guidelines across regions.

What you will bring

• Strategic portfolio management and growth planning

• Cross-functional leadership and alignment

• Financial and return on investment literacy (incentives, spend optimization)

• Team leadership and mentoring

• Data analysis and insight storytelling

• Operational rigor and execution within the field

• Seller and buyer empathy

This role reports into the Collectibles Category Lead, who will support the delivery of the role.

What you will accomplish:

• Support the Category Managers and Lead in both scheduled weekly tasks as well as being flexible enough to pick up ad-hoc support requests.

• Lead on planning and delivering to category trading plan, liaising with both horizontal planning and merchandising and marketing partners.

• Support with new seller acquisition and converting existing eBay sellers to eBay Live.

• Collaborate with other categories, business functions and product teams to drive further engagement and help build a proposition for the consumer that highlights eBay’s points of difference in the collectibles' market.

• Deliver robust plans to optimise and drive value for buyers and sellers through brilliant and engaging experiences

• Contribute ideas and find efficiencies in ways of working to streamline team workloads.

• Develop your skill set across a range of category management principles, strategy and project management, all whilst operating within a high-functioning global business.

What you will bring:

• An understanding of the UK collectibles market and communities, particularly across trading cards and collectible toys

• Good attention to detail and analytical skills

• Flexibility and the ability to self-prioritise.

• Curiosity, initiative, creativity and a willingness to embrace new ways of working.

• Effective verbal and written communication with clarity and professionalism.

• Experience in planning, delivering and leading all aspects of projects effectively.

• Ability to build and maintain positive working relationships with others.

In this role, you’ll work side by side with Business Development, Account Management, Marketing and Programming to help develop category strategy, strengthen seller performance, and deliver high-quality live experiences.

• Support day-to-day operations and strategy for your assigned category.

• Partner with sellers to improve event performance, consistency, and engagement.

• Track GMV, seller health, and buyer retention metrics via dashboards and reports.

• Coordinate category programming — scheduling, promotions, and tentpole events.

• Help identify and onboard new sellers through collaboration with BD.

• Maintain internal trackers, recaps, and performance reviews for your vertical.

• 1–3 years of experience in account management, e-commerce, or marketplace operations.

• Strong organisational and communication skills.

• Analytical problem solver with comfort using dashboards and Excel/Tableau reports.

• Creative problem-solver who enjoys working cross-functionally.

• Passionate about live commerce, storytelling, and helping sellers succeed.

As a Technical Program Manager (TPM) at eBay, you’ll play a key role in driving execution across several cross-functional initiatives within our Shipping organisation. You’ll collaborate with product, engineering, design, and business stakeholders to deliver complex projects that move the company forward. You’ll bring strong execution discipline and growing technical fluency to help teams stay aligned, make smart tradeoffs, and deliver impactful results. This role is ideal for someone who has independently led complex programs and is ready to expand their strategic influence and operational rigor.

What you will accomplish:

• Independently drive execution of large, cross-functional projects, managing end-to-end delivery with minimal oversight.

• Build multi-quarter plans in collaboration with product and engineering leads, guiding estimation and tradeoffs.

• Enable execution readiness by ensuring clarity around goals, timelines, and handoffs; proactively flag risks or misalignments before they escalate.

• Track and manage project milestones, risks, and dependencies using clear, reliable tooling.

• Introduce scalable execution practices, such as risk logs, intake processes, or RASCI documentation that improve delivery hygiene and reduce team friction.

• Proactively resolve delivery risks and operational issues to keep initiatives on track.

• Lead prioritization discussions with cross-functional partners, supporting data-driven and customer-centered decisions.

• Communicate clearly and confidently across engineering, product, and executive audiences.

• Ensure alignment across teams and surface key decisions, blockers, and progress updates.

• Identify and implement tools, workflows, or process improvements that increase delivery speed and transparency.

What you will bring:

• 5+ years of TPM experience, including ownership of complex, multi-team initiatives within a tech/ecommerce company. Shipping experience is beneficial.

• Strong understanding of software delivery, technical dependencies, and risk management.

• Working knowledge of technical architecture and PDLCs; able to follow and contribute to engineering conversations.

• Experience driving execution across distributed teams and multiple stakeholders. Trusted cross-functional partner who can influence without authority by keeping teams aligned, informed, and unblocked.

• Strong communicator and facilitator; comfortable navigating ambiguity and influencing decisions.

• Familiarity with technical architecture, system design, and tradeoff conversations.

• Proficiency with program tracking and planning tools like JIRA, Airtable, or Confluence.

We’re looking for a top-tier Product Manager (5+ years) to commandeer the User Experience for our Global Shipping Platform - an eCommerce engine within the eBay ecosystem that already processes 100s of millions of packages!

Develop and promote a user experience vision

• Define an aggressive frontend vision rooted in user journey maps and market insights. Champion accessibility, internationalisation, and clear design to ensure every interaction delights.

Implement Rapid Prototyping & Validation

• Partner with UX/UI to iterate wireframes, Figma flows, or lightweight HTML proofs. Facilitate design sprints and usability labs, and translate validated concepts into well-scoped stories and acceptance criteria.

Measure, Experiment & Iterate

• Own success metrics (e.g., conversion lift, adoption, time-to-purchase), instrument events and build real-time dashboards. Run A/B tests with clear hypotheses, analyse results, and refine the product continuously.

Platform-First & Developer Experience

• Build modular components and implement design-system governance for reuse. Collaborate with Engineering teams on CI/CD, feature flags to ensure rapid, safe rollouts.

Lead Cross-Functional Alignment & Storytelling

• Map sophisticated workflows end-to-end, surface quantitative and qualitative insights, and frame them in compelling narratives. Align Legal, Finance, Ops, and Marketing to unblock launches and drive adoption.

Continuous Discovery & Growth Focus

• Lead user interviews, coordinate in-product feedback, and facilitate retrospectives to find opportunities..

Ecommerce & Frontend Expertise

• 5+ years product management experience in eCommerce, launching 0 to 1 web and/or mobile products. Deep understanding of frontend architectures, native iOS/Android considerations, and internationalisation/localisation standard processes.

Customer-Obsessed

• Experience of building products with emotional intelligence for users’ mental models, constantly discovering how customers' needs change.

Creative Problem Solver

• Data-focused: you establish measurable success metrics, analyze analytics, conduct experiments, and prioritize project tasks to drive progress.

Outstanding Communicator & Facilitator

• Adept at running co-creation workshops, design sprints, and cross-disciplinary demos. You share data-driven narratives that unite teams, sway collaborators, and gain support.

Platform-oriented Problem solver

• Proven track record of building platforms that scale to new markets, new product offerings and business initiatives.