Ebay Live Account Manager jobs at Ebay in France

About the Role

We’re looking for an
Account Manager to help sellers thrive on eBay Live. You’ll be the trusted partner guiding top sellers after they launch — helping them grow audiences, drive GMV, and become category leaders.

This role combines relationship management, strategy, and performance coaching. You’ll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live’s broader growth vision.

What You’ll Do

• Own a portfolio of active sellers and drive growth through coaching, data insights, and performance management.
• Monitor seller health and activity, including stream frequency, GMV, and engagement metrics.
• Collaborate cross-functionally with Category Management, Programming, Marketing, and GCX to deliver a seamless seller experience.
• Provide actionable recommendations to improve seller performance — from stream structure and storytelling to audience retention and pricing.
• Identify and escalate product or operational issues affecting seller success.
• Champion your sellers internally — bringing their feedback into strategy, product, and marketing conversations.

Who You Are

• 3+ years of experience in account management, e-commerce, or partner success.
• A relationship builder who thrives in fast-paced, dynamic environments.
• Data-savvy, analytical, and fluent in performance metrics.
• Strong communicator who can distill insights into actionable guidance.
• Passionate about creators, sellers, and the energy of live commerce.
• Fluent in French & English

What You Will Accomplish

• focus on Arts and Antiques.

• Assess the French competitive landscape, market trends, and eBay’s internal data to identify supply and demand challenges, uncover opportunities, and define actionable plans.

• Collaborate with global and local teams on seller acquisition and account management, inventory expansion, tailored marketing initiatives, as well as trust-building measures to deliver a seamless buyer/seller experience.

• Develop strategic relationships with industry players to improve services and offerings for Collectibles buyers and sellers.

• Strengthen eBay’s presence within the collector community and across social and digital channels.

• Monitor, analyze, and report on key category metrics to measure success, inform decisions, and guide future initiatives.

What You Will Bring

• Demonstrated ability in category management, strategy, e-commerce, consulting, retail, or consumer tech.

• Strong expertise or personal passion for Collectibles - particularly Arts and Antiques. A very good knowledge of the Arts and Antiques industry and regulation is a prerequisite.

• First-hand experience buying or selling on eBay or competitor platforms.

• Shown success in running complex projects and driving business growth.

• Excellent communication, relationship-building, and presentation skills.

• Data-driven approach with strong analytical and reporting skills

• Creative problem-solver and self-starter, comfortable working independently and cross-functionally.

• Proficient in both French and English (oral and written).

About the Role

You’ll partner across Product, Business Development, Marketing, Programming, and customer services to define what success looks like for your vertical and how we get there. This role blends analytics, storytelling, and strategy — and is central to scaling live commerce globally.

What You’ll Do

• Own GMV growth and seller performance for your category, setting targets and optimizing ROI across programs.
• Manage your category’s seller portfolio — coaching high-potential sellers, tracking performance, and ensuring quality standards.
• Build and implement category programming (e.g., “Gem Nights,” “Fashion Fridays,” or “Coin Craze Saturdays”) that drive retention and excitement.
• Collaborate cross-functionally to align on inventory, visibility, and category goals.
• Manage category-level incentive budgets and track ROI to ensure investment efficiency.
• Use insights, market and competitor trends, and dashboards to forecast, analyze trends, and adjust strategy.
• Represent your category in leadership reviews, advocating for sellers, growth levers, and market opportunities.

Who You Are

• Demonstrated ability in category management, e-commerce, or marketplace operations.
• Proven success managing seller or merchant portfolios and driving measurable growth.
• Strong analytical skills — fluent in data tools like Tableau or similar.
• Excellent communicator and cross-functional collaborator.
• Deep curiosity about creators, live shopping, and community-driven commerce.
• Comfortable operating in a fast-paced, experimental environment.
• Fluent in English & French

Based in Paris. Occasional travel may be required for seller events, conventions, or team offsites.

based in our Paris office, with a hybrid way of working (3 days in our Paris office and 2 days remote).

What you will accomplish:

• Guides development of the French/Italian (FRIT) learning and research plan, becoming an encouraging leader to the FRIT business, ensuring consumer-centric plans. Brings a point of view, provides transparency and puts the customer voice in context, connecting the dots and inspiring action.

• Drives action and impact from the insights generated with senior management serves as thought partner and consultant to the FRIT LT team. Translates insights into action and solutions to business problems and critical issues. ​

• Authors executive level reports and make informed recommendations to key senior business partners that lead to action.

• Builds positive relationships with a diverse set of cross-functional business partners to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery. Gathers diverse ideas across an org and aligns on a mutually agreed upon direction.​​

• Monthly reporting on consumer metrics

What you will bring:

• Approximately 8-10 years of related work experience in research and insights with a particular focus on consumer and/or retail.

• Have led insights projects in France and understand French consumers.

• Has strong research and insights technical skills: Demonstrable experience designing, planning and leading primary and secondary, qualitative and quantitative research using sophisticated methodologies (e.g. Semiotics, Conjoint….) and the latest research techniques (e.g. agile, AI, etc.)

• A confirmed ability to distill actionable insights from sophisticated data and explain findings in a compelling manner. Has the ability to guide the strategic direction of the market with actionable insights and deeply rooted consumer centricity.

• Able to work on complex business issues and on projects that are related to central business needs (e.g., insights to influence a central initiative). Possesses strong business insight. Understanding company strategy and priorities and running insights work with this in mind. ​

• Can lead multiple projects of longer-term duration and supports multiple internal business partners, with effective prioritization of efforts and resources.​

• Can respectfully challenge or defend decisions and implementation. Proactively raises issues that the business needs to act upon and brings relevant insights to guide decision-making.

What you will accomplish:

• Drive strategy development, execution, and continuous optimization for the Collectibles category.

• Assess the French competitive landscape, market trends, and eBay’s internal data to identify supply and demand challenges, uncover opportunities, and define actionable plans.

• Collaborate with global and local teams on seller acquisition and account management, inventory expansion, tailored marketing initiatives, as well as trust-building measures to deliver a seamless buyer/seller experience.

• Develop strategic relationships with industry players to enhance services and offerings for Collectibles buyers and sellers.

• Strengthen eBay’s presence within the collector community and across social and digital channels.

• Monitor, analyze, and report on key category metrics to measure success, inform decisions, and guide future initiatives.

What you will bring

• Proven experience in category management, strategy, e-commerce, consulting, retail, or consumer tech.

• Strong expertise or personal passion for Collectibles - particularly Trading Cards (Pokémon required).

• First-hand experience buying or selling trading cards on eBay or competitor platforms.

• Proven success in managing complex projects and driving business growth.

• Data-driven mindset with strong analytical and reporting skills

• Creative problem-solver and self-starter, comfortable working independently and cross-functionally.

• Fluent in both French and English (oral and written).

What you will accomplish:

• Drive strategy development, execution, and continuous optimization for the Collectibles category.

• Assess the French competitive landscape, market trends, and eBay’s internal data to identify supply and demand challenges, uncover opportunities, and define actionable plans.

• Collaborate with global and local teams on seller acquisition and account management, inventory expansion, tailored marketing initiatives, as well as trust-building measures to deliver a seamless buyer/seller experience.

• Develop strategic relationships with industry players to enhance services and offerings for Collectibles buyers and sellers.

• Strengthen eBay’s presence within the collector community and across social and digital channels.

• Monitor, analyze, and report on key category metrics to measure success, inform decisions, and guide future initiatives.

What you will bring

• Proven experience in category management, strategy, e-commerce, consulting, retail, or consumer tech.

• Strong expertise or personal passion for Collectibles - particularly Trading Cards (Pokémon required).

• First-hand experience buying or selling trading cards on eBay or competitor platforms.

• Proven success in managing complex projects and driving business growth.

• Data-driven mindset with strong analytical and reporting skills

• Creative problem-solver and self-starter, comfortable working independently and cross-functionally.

• Fluent in both French and English (oral and written).

We are seeking a Programming & Producing Project Manager for a to join our rapidly growing program. This person will work closely with the Programming & Production Lead and Collectibles Marketing lead. You will implement our programming and content strategy, focusing most significantly on implementing the programming, and creating an appealing content to generate traffic. You will also develop social media content to engage/expand our communities. This role requires a good understanding of different buyer needs across categories such as trading cards, collectibles, arts & antiques and fashion, the ability to identify trends and cultural events. You will analyze the results of each of our campaigns to get as much insight as possible to grow our business.

What will you accomplish:

• Build a calendar of events and live selling franchises

• Support our sellers to produce high-end content

• Develop social media content with our agency to engage and attract new sellers & buyers

• Monitor media strategy with our agency

• Collaborate with top sellers, agencies, and internal teams (based in EU and US)

What You Will Bring:

• A first experience in programming and/or producing and/or social media

• Ideally: experience dealing with creative agencies + “hands-on” profile

• Creativity & Agility

• Organized, with strong project management skills

• Strong interest in collectibles/Live shopping/streaming/e-commerce

• Fluent in English and French