Field Service Engineer jobs at Dell in India, Mumbai

You will:

• Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors

• Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues

• Uses evaluation, judgment, and interpretation to select right course of action

• Work is done independently and is reviewed at critical points

Essential Requirements

• 3+ years of relevant experience.

• Field Working experience as customer engineer / Field Engineer providing break-fix support.

• Working knowledge of DELL Technologies storage products which includes PowerMAX, VMax, Unity, Isilon, ECS, DD etc.

• Industry certification from Dell EMC, Linux, Windows, VMware or Networking

Desirable Requirements

• Bachelor’s Degree

• Relevant Dell EMC product certification at Professional Specialist Level.

You will:

• Collaborate on account plans with regional sales team.
• Assist customers with product evaluations and proof of concepts and work to shorten the sales cycle by overcoming common technical objections.
• Share best practices and guidance on Dell Technologies Client Solutions Portfolio.
• Deliver product demonstrations to enable customer’s success leveraging Dell Client Technologies.
• Supportive of customer engagements via onsite and/or virtual meetings (some travel required).

Essential Requirements

• Experience in Information Technology areas comprising any of the following:
  • Systems Administration/Integration, Professional Services/Consulting
  • Hands-on experience with End-User environments including deploying desktops, building servers, or 4-6 years of technical business-related pre-sales experience.
• Ability to prioritize and balance your schedule in a flexible work environment.

Desirable Requirements

• Experience with Citrix, VMware Horizon, Microsoft Server OS 2012/2016, or Windows 10 experience (Technical Certification a plus).
• Systems Management experience.