Jobs at Dell in India, Gurugram

Senior Consultant, Product Management (AI/Agentic)

Join our Product Management team to shape the next generation of AI + Digital transformation and enabling Service Modernization 2.0 as a Product Management Senior Consultant iWith clear visibility into how Digital Products contribute to broader modernization goals. You’ll define strategy, lead delivery, and ensure safe, measurable outcomes across the product lifecycle.

As a Senior Consultant, you will identify high-impact AI opportunities, design the North Star experience, and deliver products that align with business goals. You’ll partner with Engineering, Design, and Operations to build integrated roadmaps and execute responsibly.

Key responsibilities

• Define strategy and roadmap for agentic AI capabilities tied to clear outcomes.
• Design and validate the North Star experience through prototypes and testing.
• Ensure responsible product delivery with governance guardrails and strong observability.
• Quantify impact and own product metrics (adoption, NPS, cost savings) against OKRs.
• Collaborate cross-functionally to manage dependencies and drive execution in Agile frameworks.

• 15-18 years in product management or related roles, including 3+ years in AI/ML-powered products.
• Proven ability to define long-term vision, write PRDs/user stories, and lead end-to-end delivery.
• Strong technical acumen: architecture, data, model integration, evaluation, and safety.
• Analytical mindset with experience in product analytics and experimentation.
• Executive-level communication and stakeholder management.

Preferred

• Bachelor’s degree or equivalent experience.
• Familiarity with cloud, edge, compute, storage, networking, and security domains.

As a Channel Sales Account Executive, you will manage existing channel partners, working to identify and qualify mutually rewarding sales activities, strategies and business opportunities.
•Support a range of channel accounts and partners
•Develop and manage day-to-day relationships with our channel partners and distributors, ensuring high satisfaction with our solutions
•Fully understand how our business model relates to selling our products and services, being the main point of contact
•Resolve or escalate any customer concerns as appropriate
•Negotiate to achieve desired results and meet customer needs•7 to 12 years of similar experience working with the Channel or in a relationship-selling role
•Good oral and written communication skills to communicate with customers, leadership and to support other team members
•Bachelor’s degree
•Field sales experience

You will:

• Manage a high number of small accounts and occasionally support Outside sales
• Learn our segment and product/service offerings
• Position our company as a driven solution by explaining technical, industry and market information
• Join and collaborate with your colleagues, cross-functionally, to support the sales process

Essential Requirements

• 1-3 years of relevant experience in end-to-end IT hardware sales
• Ability to articulate the value proposition of our product/service offerings
• Potential to use multiple sales tools simultaneously to complete sales transactions
• Ability to establish relationships with customers and partners

Desirable Requirements

• Bachelor's degree

30 September 2025

You Will

• Sell Dells products and services (via telephone, web or e-mail) to specified customer/partner segments in alignment with outside sales and is responsible for ensuring a positive customer/partner experience.

• Be responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers/partners.

• Function as the primary inside sales demand generalist and support to the field sales leader Partners with all sales internal resources, including channel (as applicable) in both strategy and execution.

• Focus on new account development and/or expanding existing accounts.

Essential Requirements

• Learns the full range of Dell technology, products, and services and is able to identify how these products and services align to customer/partner needs.

• Explains technical, industry, and market facts to position Dell as a competitive solution and effectively articulates the value proposition associated with Dells products and services.

• Builds relationships with customers/partners based on knowledge of Dells technology, products, and services and recommends business solutions considering customer/partner needs and Dell interests.

• Stays abreast of current industry trends and how Dells customers/partners are being impacted to help solve specific market challenges in targeted industries and makes decision based on an appropriate amount of information/data analysis.

• May identify and qualify new channel partners, distributors, and retailers while demonstrating ability to train via enablement tools

Desirable Requirements

• - Bachelor's Degree, MBA would be an advantage

• - 4+ years of relevant experience.

• - Extremely strong communication skills

• - Must be self-motivated and have the ability to work independently

You will:

• Contribute to the design and architecture of new or re-engineered software environments

• Build and review design, functional, technical and/or user documentation, as needed

• Apply your skills on programming languages, operating systems; BIOS; Device Drivers; embedded software/firmware; tools and utilities

• Apply the knowledge learned from new tools, languages, OS with on the job experience

• Apply the skills on cutting edge CI/CD toolsets, such asAtlassian/gitlab/more,Powershell scripts & Python, Install Shield/WIX alike

Essential Requirements

• 8+ years of experience with B.E / B.Tech & 6+ years of experience with M.E / M.S / M.Tech.

• Programming skills: C++, C#, .Net Framework, .Net Core, WPF, WinUI3. Ability to code/debug and guide others to code/debug flexible, scalable and complex programs, using either written or verbal design specifications

• Ability to collaborate with Technologists, architect innovative features, develop Proof Of Concepts (POCs) and contribute significantly to Product Roadmap

• Ability to work independently and collaboratively; and make significant contributions during technical brainstorming sessions

• Experience working on or leading agile development teams (ideally leveraging Scrum or Kanban) A software development or DevOps automation background is a big plus & experience interacting with Product Owners, Product Marketing to help build the User Stories

Desirable Requirements

• Deep functional knowledge or hands on design experience with Windows OS Internals, OS resource management, peripheral management are needed to be successful in this position

• Familiarity to Agile/Scrum based SW development will be an added advantage

•Develop an understanding of customers’ business and solution requirements
•Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services
•Run territory and/or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
• Regularly engage with decision makers at client facilities in performing primary duties
• Provide sales leadership and experience on large, sophisticated opportunities•At least 2 years of experience selling technology solutions

• In-depth knowledge of market trends that impact Dell Technologies customers
•Outstanding customer management and strategic selling skills to enhance the success of our customers’ business and the growth of Dell Technologies
•Strong communication, collaboration, negotiation and executive presentation skills and the ability to provide insight and thought leadership to senior/CIO/CXO leadership and next two levels down
•Ability to work in a fast-paced, results-oriented environment
•Bachelor’s degree

Responsible forinstallation, configuration, implementation, integration,
You will:

• Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors
• Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues
• Uses evaluation, judgment, and interpretation to select right course of action
• Work is done independently and is reviewed at critical points

Essential Requirements

• 5 -7 years of relevant experience.
• Field Working experience of at least 2-3 years as customer engineer / Field Engineer providing break-fix support.
• Working knowledge of DELL Technologies storage products which includes PowerMAX, VMax, Unity, Isilon, ECS, DD etc.
• Industry certification from Dell EMC, Linux, Windows, VMware or Networking

Desirable Requirements

• Bachelor’s Degree
• Relevant Dell EMC product certification at Professional Specialist Level.