Senior Software Engineer jobs at Cyberark in Indonesia

Responsibilities:

• Onboarding & Adoption: Guide new customers through the initial stages of their product journey, ensuring a smooth onboarding experience by partnering with Onboarding CSMs, Professional Services, Sales, and Channel teams.
• Customer Education: Conduct CyberArk Blueprint sessions to educate customers on Identity Security best practices and align their business outcomes with CyberArk solutions.
• Consultative Guidance: Provide prescriptive, consultative advice based on customers’ security objectives.
• Cross-Functional Collaboration: Proactively communicate and coordinate with internal teams and external stakeholders to ensure unified customer experience.
• Customer Engagement: Support targeted customer programs such as digital nurture follow-ups, sales and support how-to requests, live success sessions, and community engagement.
• Content Development: Create and present educational content for customer communities and webinar series to a broad audience of customers and channel partners.

• Bachelor’s degree in Computing, Engineering, or a related field (or equivalent experience).
• 2-5 years relevant work experience in customer success, consulting, project management, support engineering and similar roles
• Strong background in Cybersecurity and Cloud services, with a solid understanding of the software development lifecycle.
• Comfortable working with executive level resources at fortune 500 companies
• Ability to understand the overarching framework of how all CyberArk products work together
• Expertise with PAM, IAM, or other cybersecurity solutions are a huge plus
• Knowledge of the following technologies is desirable:
• Experience with scripting, development, DevOps
• Experience with Public Key Infrastructure and certificates
• Experience with cloud technologies such as AWS, Azure, GCP
• Excellent in business, written and verbal, communication skills
• Self-starter with solid time management and organization skills
• Strong interpersonal skills
• Fluent in English, other languages are an advantage

Responsabilities

• Contribute to the design of features that enhance the Machine Identity Cloud platform
• Develop and maintain high quality backend services applications for Machine Identity Security cloud platform using Java and Golang
• Work with backend engineers to develop APIs to support the needs of the frontend, particularly using GraphQL
• Work with teams across the company to build integrations
• Troubleshoot and resolve complex technical issues that possibly involve other systems of the Machine Identity Security platform
• Mentor less experienced team members
• Contribute to the continuous improvement of our development processes and tools
• Participate in the on-call process. We have a paid on-call rotation to ensure the systems are always up and running for our users

• 5+ years of professional experience in software development
• The ideal candidate will have a strong background in building modern backend and/or web applications
• At the core of the technology stack, we have Typescript, React, GraphQL and MUI X in the frontend and Java, Golang and PostgreSQL in the backend.
• Since the core of the product is to protect machine identities, knowledge of x509 and PKI is desirable
• The ideal candidate will be interested in understanding and working in both backend and frontend implementations
• Demonstrate teamwork, attention to detail, and excellent communication skills
• Ability and desire to quickly learn new technologies and gain domain expertise
• Very good knowledge of English language - both spoken and written

Please note this is a hybrid role based in the office located in Sofia, Bulgaria.

What you will get:

• Great work environment and opportunities to learn and grow following our mission to secure the digital world of Identity Management.
• Health insurance - Family member - 50 % discount with self contribution.
• Life insurance
• Sick Leave allowance
• Annual Leave – 25 days
• Multisport card
• Cell phone stipend 55 BGN
• After 3 months of employment - 300 USD - to set up your home office
• Gatherings and social events
• Learning budget

As a founding engineer in this new team, you will play a key role in shaping our engineering culture, standards, and architecture. You will work with AWS serverless technologies, write high-quality Python code, and collaborate with stakeholders from product, UX, security, and engineering teams in Israel.

Responsibilities

• Design and implement scalable and secure services as part of the Secrets Hub platform.
• Lead complex technical initiatives, architectural decisions, and system design within the team.
• Set the standard for software quality, security, testing, and CI/CD practices.
• Collaborate daily with product managers, architects, and engineers across global teams.
• Work with AWS serverless technologies and AWS CDK in a modern, IaC-driven development lifecycle.
• Troubleshoot complex production scenarios and drive long-term improvements in reliability and observability.
• Be a key contributor to defining the technical identity of a growing team.

• 7+ years of hands-on software development experience, including at least 3 years building production systems in Python (or a comparable modern language).
• Strong architectural design skills and deep understanding of cloud-native patterns.
• Experience building secure, reliable services in a SaaS or multi-tenant environment.
• Proven ability to lead technical projects, review designs, and mentor teammates.
• Deep familiarity with AWS core services and serverless architecture (Lambda, DynamoDB, Step Functions, etc.).
• Strong communication and collaboration skills in English.
• Bachelor’s degree in Computer Science, Software Engineering, or related field (or elite military tech unit alumni).

Preferred Qualifications

• Experience working in a product company and collaborating with remote R&D teams.
• Frontend development experience (React, PrimeReact, TypeScript) is a plus.
• Experience with database design and performance (Aurora RDS, DynamoDB).
• Familiarity with secrets management, identity, or cloud security domains.
• Background in event-driven or microservice architectures.
• Hands-on experience with multi-cloud environments (GCP, Azure)

CyberArk is actively seeking an accomplished and dynamic R&D Team Lead to Lead our platform for Data & AI. In this role, you will be responsible for several innovative SaaS focused services. You will have the responsibility of overseeing a group of skilled software engineers. Your role involves guiding them in the development of innovative solutions, fostering advancements in data processing, analysis, and AI by leveraging state-of-the-art serverless technologies on the AWS platform. As part of your role, you will be collaborating with security architects, product managers, and other development teams, collectively working towards the creation of sophisticated and secure platforms that adhere to the highest security standards.

We are seeking an energetic and versatile individual to join our team and contribute to the achievement of our objectives. In this capacity, you will provide leadership and direction to a team proficient in AWS serverless architecture, AWS CDK, and Python. This team is responsible for designing, developing, testing, securing, and deploying services throughout the entire lifecycle, from planning to production

• Overseeing a group of skilled engineers
• Producing valuable and qualitative content for our customers in a timely fashion
• Maintaining services in production environment
• Professional growth of the team members
• Recruiting and training new team members
• Working with different groups and focal points in the organization
• Defining improvement goals for the team and leading the team to achieve the goals
• Maintaining our culture
• Deep knowledge of our products and how customers use them
• Working hand-in-hand with Architects, Product Managers, Product Owners and the team to deliver features from requirements to production
• Passionate about code design, high-quality code and code reviews, optimizing, and challenging the status quo

What you need to succeed

• ​3 + years’ hands-on experience leading development of highly-scalable SaaS complex applications

• 5+ years of experience in Python/Go/Java/C#/C++ (Python is a definite advantage)

• 2+ years of experience with AWS cloud platform

• Experience with Agile, CI/CD based development
• Proactive, highly motivated individual with a high work ethic and goal-oriented approach
• Capable and courageous enough to deep dive into complex areas in the system, analyse them, suggest solutions, and make necessary changes
• Excellent communication and presentation skills
• Bachelor’s Degree in Computer Science or Engineering related field / technology Elite unit alumni with relevant experience
• Passionate about code design, high-quality code, and code reviews, optimizing and challenging the status quo.
• Proactive by nature; internal drive for excellence and improvement
• Good communication skills, fluent in English, good writing skills
• Autodidact, like to learn new things and share with the team

How will you stand out from the crowd:

• Experience in enterprise scale application development in cloud/SaaS environment (AWS serverless architecture is a definite advantage)

• Experience with AWS and server-less solutions

• Solid understanding of design patterns and best practices.

As a Senior Product Analyst at CyberArk, you’ll join the AI Solutions group, contributing to the development of intelligent identity security capabilities. This role sits at the intersection of data, product, and AI - giving you the opportunity to apply analytical thinking and technical skills to help shape real-world solutions. You’ll work alongside senior analysts, data scientists, engineers, and product managers to explore data, derive insights, and contribute to productizing AI-driven features that improve the performance, usability, and intelligence of our offerings.

• Analyze product usage and behavioral data to support the design and improvement of AI-powered features.
• Work closely with product managers and engineers to translate insights into productized solutions that enhance functionality and user experience.
• Build and maintain dashboards, KPIs, and reports that drive product decision-making.
• Contribute to the development and validation of success metrics for new capabilities.
• Collaborate with data scientists on experiments, A/B tests, and model monitoring efforts.
• Ensure data quality and support scalable pipelines by working with data engineering teams.
• Communicate findings through clear presentations and visualizations that influence roadmap decisions.
• Develop a deep understanding of product workflows and user behavior to guide analytical priorities.

• 4+ years of experience in an analytics role.
• Bachelor’s degree in Industrie Engineering, Information Systems, or related discipline.
• Proficiency in Python for data manipulation, analysis, and basic scripting is required.
• Strong SQL skills and experience querying structured data sources.
• Familiarity with BI tools such as Tableau, Looker, or Power BI.
• Analytical mindset with a keen interest in connecting data to user experience and product performance.
• Excellent communication skills-able to explain complex ideas clearly to technical and non-technical audiences.
• Comfortable working collaboratively in cross-functional teams.

• Experience with cloud-based ML infrastructure (e.g., AWS SageMaker, GCP Vertex AI) and big data tools (e.g., Spark, Airflow).
• Understanding of A/B testing, experimentation frameworks, or product metrics design.
• Interest or experience in cybersecurity, AI/ML, or identity security.

Responsibilities

• Lead complex enterprise-level analyses that support CyberArk’s operating plan and strategic initiatives.
• Build and maintain analytical data models and Tableau dashboards that unify and transform complex data into clear, trusted insights, providing stakeholders with visibility into performance and progress.
• Apply generative AI to accelerate analysis, automate synthesis, and enhance the clarity and impact of insights.
• Collaborate closely with leadership and other analytics teams to align on definitions, metrics, and business priorities.
• Deliver concise, executive-ready analyses and recommendations that connect data to strategic and operational decisions.
• Define and manage performance frameworks that measure initiative success and drive accountability.
• Operate autonomously on high-priority initiatives, setting a high bar for analytical rigor, cross-functional partnership, and communication excellence.

• 10+ years of experience in business intelligence, analytics, or business operations, ideally within a SaaS or high-growth technology company.
• Demonstrated success leading cross-functional analyses that inform strategic decisions and enterprise-wide priorities.
• Advanced proficiency in SQL and experience with modern data platforms such as Snowflake.
• Proficiency in Python for data analysis, automation, and advanced modeling is preferred.
• Strong experience developing dashboards and visualizations in Tableau or similar BI tools.
• Experience with SaaS metrics such as ARR, retention, and pipeline performance.
• Expertise in data modeling, transformation, and optimization.
• Familiarity with generative AI applications that enhance analytical workflows or accelerate insight delivery.
• Excellent communication and storytelling skills, with experience engaging executive audiences.
• Strong problem-solving ability, intellectual curiosity, and attention to detail.

The salary range for this position is $130,000 – $190,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

Key Responsibilities

• Own the Onboarding Journey: Lead customers through a structured, milestone-driven onboarding process, ensuring they understand the CyberArk solution, its value, and the path to success.
• Cross-Functional Collaboration: Partner closely with Sales, Professional Services, Support, Sales Engineering, Customer Success Executives, and Renewals to provide consistent and coordinated onboarding experience.
• Customer Goal Alignment: Work collaboratively with customers to define, document, and translate their business objectives into clear, actionable onboarding milestones.
• Roles & Responsibilities Mapping: Identify and assign key customer champions, admins, and end-users critical to onboarding success and product adoption.
• Risk and Escalation Management: Develop and communicate an escalation framework early onboarding to address potential issues or blockers swiftly.
• Identify Gaps Early: Proactively detect potential roadblocks or readiness gaps and mobilize CyberArk internal resources to drive resolution.
• Regular Progress Reviews: Conduct scheduled check-ins (monthly/bi-monthly) to monitor onboarding progress, address concerns, and ensure timely value realization.
• Advocate Enablement: Recommend and support customers in leveraging CyberArk enablement tools such as training programs, community forums, and documentation for self-service learning.
• Continuous Improvement: Gather customer feedback and contribute insights to enhance the onboarding process and overall customer experience.

• 4+ years of relevant experience in Customer Success, Onboarding, Implementation, or a related role within SaaS or technology companies.
• Demonstrated project management skills or familiarity managing complex onboarding projects.
• Passionate about customer satisfaction with a strong, proactive problem-solving mindset.
• Ability to manage multiple simultaneous onboarding engagements effectively.
• Strong technical aptitude; experience explaining complex software products. Prior hands-on implementation or technical background is a plus.
• Familiarity with cybersecurity domain concepts such as Identity & Access Management, Windows/Active Directory, and cloud platforms (AWS, Azure, or GCP).
• Experience using customer success platforms (e.g., Salesforce, Gainsight, ChurnZero, HubSpot).
• Willingness and availability to travel as needed.