Jobs at Cloudinary

Cloudinary's Pricing Leader role offers a unique opportunity to lead strategic pricing at a product-led, multi-product SaaS company with both PLG (product-led growth) and Enterprise sales motions. As we expand our product offering and customer segments, we are focused on simplifying pricing and driving impactful changes that enhance customer value and positively influence revenue.Pricing at Cloudinary is both critical and complex. With multiple products, go-to-market motions, and legacy models accumulated over 13 years, the pricing function is now under Product leadership with strong executive focus and support. You’ll be expected to lead with clarity, bring sharp decision-making, and drive measurable business impact while working closely with key stakeholders across the company’s leadership team.Responsibilities:Own the global pricing and packaging strategy across all products, customer segments, partners, and strategic partnerships.Lead and manage a pricing team to execute pricing initiatives and maintain operational excellence.Lead pricing simplification initiatives and identify high-impact changes that improve clarity, revenue, and customer experience.Continuously monitor pricing effectiveness based on sales performance, customer adoption, competitive landscape, and product evolution.Partner with Product, Sales, and GTM leadership to develop pricing for new offerings and evolve existing ones.Ensure all pricing decisions are data-informed and aligned with company goals - leveraging competitive intelligence, market trends, and customer feedback.Drive consistent pricing execution across new and renewal business, from self-service to enterprise.Define and enforce pricing governance frameworks.Help evolve our monetization systems and tooling to support pricing automation and reduce friction.Develop and deliver sales enablement, training, and best practices to improve pricing execution.Champion a pricing model that is both strategic and executable, avoiding complexity that does not deliver measurable value.About You:10+ years of experience, including 5+ years in pricing and packaging leadership within SaaS.Proven success developing and launching pricing models that scale across segments and drive measurable impact.Ability to collaborate across departments and influence senior stakeholders.Experience with PLG and enterprise SaaS monetization models.Strong analytical mindset with experience in financial modeling and data-driven pricing.Experience working with or leading pricing system/tooling initiatives.Comfortable operating in a fast-paced, product-led global environment with strong go-to-market collaboration—thriving in cross-functional teams across multiple time zones and key geographies, including North America, EMEA, and Israel.Passion for creating clarity and delivering pragmatic solutions.#LI-GC1

We seek a driven and passionate Account Manager to join our team to drive retention and growth for our enterprise accounts. As a Cloudinary Account Manager, you will be responsible for nurturing and retaining existing client relationships and closing new growth opportunities across Cloudinary’s full suite of products. Prior experience managing accounts and selling Saas in the enterprise space is required. This person must be a self-starter who can manage a large book of customers and create processes at scale.Responsibilities:Identify and close expansion opportunities to maximize revenue from existing accounts.Monitor client usage and performance metrics to identify areas for improvement and optimization.Understand clients' business objectives and challenges to position Cloudinary's solutions effectively.Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and client support.Act as a trusted advisor to clients, providing guidance on best media management and optimization practices.Maintain accurate and current account and opportunity forecasting within internal sales tools.Stay updated on industry trends, competitive landscape, and emerging technologies to serve clients better.Ensure customer satisfaction and retention.About You:3+ years of experience in an account management role Proven history of over-achievement and meeting targets in account management and/or sales roles within the SaaS industryStrong understanding of cloud-based technologies and servicesExcellent communication and interpersonal skills, with the ability to effectively present technical information to both technical and non-technical audiencesAbility to work independently and as part of a team in a fast-paced environment.Why Join Cloudinary:Opportunity to work with cutting-edge technology and industry-leading clients.A collaborative and inclusive work culture that values creativity, innovation, and diversity.Competitive compensation package with performance-based incentives.Flexible remote work options and opportunities for career advancement and professional development.If you are passionate about helping clients succeed in the digital world and thrive in a fast-paced, innovative environment, we want to hear from you! Apply now to join our team as a Cloudinary Account Manager.Pay Range:"We are dedicated to fostering an environment of transparency and equity in our hiring practices. In alignment with these values, we are pleased to provide an OTE range for our positions based in the United States of America. The salary range for this role is based on the location where you reside.We firmly believe that every candidate's skills, experience, and contributions are valuable, and it's our commitment to compensate accordingly. By sharing this information upfront, we aim to ensure that all candidates understand the base salary numbers associated with this position from the outset.We encourage open dialogue and transparency throughout the hiring process, and we are eager to discuss further during the interview stages. We aim to build a team where each member feels valued and fairly compensated for their contributions. Thank you for considering joining our team, and we look forward to the possibility of working together."$115000 to 141000 per-year-salary#LI-GC1

At Cloudinary, you'll play a pivotal role in shaping the future of digital media delivery. You'll have the opportunity to drive significant impact on customer outcomes and influence how global brands approach media at scale—all while collaborating with a talented, distributed team that values innovation, collaboration, and technical excellence. The bulk of the work will be in the post sales part of the customer journey with occasional engagements in Pre-Sales.Responsibilities:Lead architectural discussions: design sessions, implement custom solutions, and solution reviews to ensure the optimal application of Cloudinary’s offerings in customer environments tailored to diverse customer use cases across web, mobile, eComm, digital publishing & more.Engage Enterprise Clients: Lead technical discussions in customer workshops and discovery sessions, translating business needs into scalable architectures.Be a Technical Authority: Define and advocate for architectural best practices focusing on performance, maintainability, and scalability.Communicate ROI: Develop and present business cases demonstrating the value and impact of your solutions to stakeholders with varying technical backgrounds.Elevate the Practice: Mentor junior architects, share reusable components, and influence solution design standards within the team.Own What You Build: Act as Tier 3 support for the custom solutions you design, ensuring proactive documentation and support strategies.Collaborate Globally & Cross Functionally: Work seamlessly with colleagues and customers across different time zones and cultures, contributing to a high-performing international team. Diagnose complex technical issues and deliver effective, strategic solutions in collaboration with the support and product teams. Partner closely with Sales, Customer Success, Support, Partners, Product Management, and Engineering to ensure customer feedback and insights influence the product roadmap and enhance the customer experience.Thought Leadership & Knowledge Sharing: Represent Cloudinary at industry conferences, webinars, and customer events, sharing insights and best practices with a broad audience. Write in-depth knowledge articles, white papers, blogs and best practice guides to support customers and internal teams, contributing to Cloudinary’s repository of resources. Act as an industry thought leader by identifying emerging trends and developing relevant strategies to address them, positioning Cloudinary as an innovative leader in the space. Stay current with industry trends and Cloudinary’s evolving solutions to provide informed and forward-thinking guidance & configuration enhancements.About you:EAST COAST ONLY8+ years of experience in solution architecture, technical consulting, or enterprise application development with a focus on post-sales Customer Success settingHands-On Development Skills: Proficient in at least one modern language commonly used in web or media development (e.g., JavaScript, Node.js, or Python). You’re comfortable rolling up your sleeves to debug APIs, create sample apps, or build reusable integrations. You have experience building custom solutions from scratch Cloud-native media expertise: Proficiency with image/video management, CDN performance tuning, or media API integrations.Business & Technical Balance: Ability to distill complex technical solutions into clear, value-based messaging for non-technical audiences.Enterprise Experience: Comfortable working with global brands and navigating complex decision-making environments.Subject Matter Expertise: Demonstrated expertise in at least one domain relevant to Cloudinary and our customers (e.g., Digital Asset Management, web performance, eCommerce platforms, mobile-first delivery).Documentation Skills: Proficient in capturing architecture, support models, and long-term maintenance plans.Ability to travel 2-3 times per quarter. Bonus Points:Familiarity with platforms like Adobe Experience Manager, Contentful, Salesforce Commerce Cloud, or Shopify Plus.Experience working across multiple markets and languages within EMEA.Prior experience in technical pre-sales or post-sales implementation roles.A Master’s of Business or Technology#LI-BP1

Cloudinary is seeking a talented, tech-savvy, and experienced Senior Account Executive based on the East Coast to join our dynamic Sales team! With a rapidly growing number of interested prospects, we need a driven professional to play a pivotal role in our revenue-generating efforts across North America.We’re searching for someone who thrives in a collaborative and fun environment, values teamwork, and has a proven track record of success. If you’re a career-focused individual eager to make an impact, this could be the opportunity you’ve been waiting for!Responsibilities:Drive Sales Excellence: Lead a robust sales pipeline from prospecting to closure, consistently exceeding a $1,000,000 annual revenue quota.Win New Business: Leverage innovative sales approach to acquire net-new Fortune 500 enterprise customers and establish long-term partnerships.Deliver Accurate Forecasts: Provide reliable monthly, quarterly, and annual sales revenue forecasts, ensuring predictability and accountability in your pipeline.Build Critical Plans: Develop comprehensive territory and go-to-market strategies to maximize sales results and market penetration.Own Pipeline Generation: Take ownership of all pipeline generation activities, collaborating with Sales Development, Channels & Alliances, and Marketing/Demand Generation teams to drive lead quality and volume.Be a Brand Ambassador: Represent the Cloudinary brand with professionalism and enthusiasm at key industry events and customer engagements.Ensure Client Success: Partner with Client Success, Sales Engineering, and Product teams to deliver outstanding outcomes and build lasting relationships with clients.Showcase Solutions: Present Cloudinary’s features and benefits in a compelling way, both in-person and online, tailored to the unique needs of each prospect.About You:Proven Track Record: 7+ years of experience in a tech-oriented B2B SaaS sales role, consistently meeting or exceeding quotas of $1,000,000 or more.Enterprise Expertise: Demonstrated success in managing complex sales cycles and acquiring high-value enterprise clients, particularly within Fortune 500 companies.Pipeline Ownership: Hands-on experience managing all aspects of pipeline growth, from lead generation to closing.Exceptional Communication: Strong presentation and interpersonal skills, with the ability to convey technical concepts to both technical and non-technical audiences.Collaborative and Coachable: A team player who is eager to learn, adapt, and contribute to shared success.Critical Thinker: Adept at interpreting client objectives and developing strategies to meet their needs.Willingness to Travel: Open to traveling up to 25% for client meetings, events, and other engagements.Pay Range:$260 to 300 per-year-salary#LI-BP1

Cloudinary is looking for a Director Technical Marketing Engineer to join our product marketing team. In this role, you will be responsible for hands-on creation of competitive analysis, product demos, technical content, productivity automations, and sales enablement as well as coordinating GenAI-specific launches across the entire Cloudinary product portfolio - Cloudinary Image, Cloudinary Video, Cloudinary Assets (DAM), Cloudinary 3D and our emerging technology.We are looking for someone who can think creatively and enjoys hands-on work to develop new solutions to improve product marketing productivity, sales success and company-wide win/loss analysis. You will own and lead the technical marketing role at Cloudinary as the sole expert responsible for this function. You might be a great fit if you:- Get motivated by problem solving. - Enjoy learning new technologies.- Are passionate about GenAI.Feel energized by developing new solutions - AI Bot for win/loss analysis anyone?Technologies available for use whether you’re an expert or want to learn them (not exhaustive): Snowflake, Salesforce, Zapier, ChatGPT APIs and enterprise account, Arcade, Cloudinary, Wordpress, Cluster AI, Claude, or any other technology you love.Responsibilities:Create technical product demos centered on compelling value-based storytelling highlighting use cases for use with prospects, customers, analysts, and events. Demo environments, click-thru demos, and interactive web-based online demos.Be the lead on technical competitive insights including the key competitors, smaller competitors, and emerging competitive landscape across the portfolio of products.Be the SME expert on GenAI technology and its implementation across our product portfolio - bringing insights to product marketing and product management teams and evangelizing our capabilities.Bring our differentiation to life in launches and throughout the year with creative technical-based content such as blogs, demos, value calculatorsPartner with Product Management and Product Marketing peers to understand product roadmap and upcoming releases to advise launch teams on the positioning of strengths and differentiation based on technical realities of our products vs competition.Produce external-facing content including demo videos, customer-facing decks, webinars, data sheets, FAQs, cheat sheets and more across all funnel stagesSupport Product Marketing efficiency and reporting with automation and technical problem-solvingLead and participate in delivering presentations and demos at trade shows and eventsPresent enablement to solution engineering, customer education, and GTM teams on technical deep dives and/or competitive intelligenceProactively build automation to drive internal team efficiency & impact analysis content.About You:8+ years of experience in technical product marketing or a closely related fieldExperience with SaaSCS degree or equivalent API and Coding Experience: Hands on experience with APIs and at least one modern language (ie JavaScript or Python)Media Expertise: Understanding how image and video content is handled on the web — formats, delivery, optimization, and general media workflows.Developer tools and ecosystem:Familiarity with the broader developer ecosystem — frameworks, content platforms (ie Vercel), etc. Marketing operations and automations: Hands-on problem-solving using tools like Snowflake and GenAI for enhanced productivity and analysisExperience crafting competitive battle cards and creating competitive messaging and insights for sales enablementHands on experience building product demos end-to-end with web and product teams, from the story-telling narrative to technical execution in demos, videos, and sales trainingFlexible team player with a proven track record collaborating with and inspiring othersStrong communicator with excellent written and verbal communication skillsPreferred: Expertise with martech stack such as products in image and video/media management, content management, e-commerce platforms, headless architectures, or digital asset management space#LI-BP1

Cloudinary is looking for a Sr Director of Product Marketing to join our team to drive the success of our API-first Video product line. You will own and lead product marketing efforts for our analyst-recognized video offerings and are expected to bring innovative ideas and creative strategies to accelerate Cloudinary’s growth in the video space. You, as the expert, will collaborate with cross-functional teams to generate market awareness and revenue for our Video Platform and Video APIs. Come join us here at Cloudinary.Responsibilities:Lead product marketing for the Cloudinary Video product linePosition Cloudinary as a clearly differentiated Video vendor to customers, prospects, analystsBring deep industry insights and subject expertise in the Video space to the product and marketing teamsCraft compelling product messaging and stories for key use cases, industries, personas, and market segments Work with the corporate marketing, demand gen, CSM, and growth teams to drive awareness, campaigns, opportunities, and upsell/cross-sell for Video with prospects and current customersCreate value-based content and sales enablement in the form of presentations, web content, blogs, datasheets, brochures, customer case studies, demos, videos, and training materialsLaunch new innovations to market with impactful storytelling and coordinate launch activities across teamsAdvise product roadmap in close partnership with product management and product strategy teamsRepresent Cloudinary at thought leadership, demand generation, and company events as a Video SMEAdvise self-serve teams on strategies for positioning, messaging, and packaging/pricing to optimize Video PLG motion Analyze the market and key competitors to articulate differentiatorsWork with the PR and AR teams to brief media and analystsDrive win/loss analysis for Video to understand why we win or lose.About You:12+ years of product marketing experience (can include product management experience) 5+ years experience in the video space preferred Must have experience with SaaSExcellent writing and presentation skillsExperience with multiple business buyer personas, including technical buyersProven creativity and messaging skillsHighly analytical, data-driven approachComfortable with both high-level strategy and hands-on work.Pay Range:"We are dedicated to fostering an environment of transparency and equity in our hiring practices. In alignment with these values, we are pleased to provide a salary range for our positions based in the United States of America. The base salary range for this role is based on your location.We firmly believe that every candidate's skills, experience, and contributions are valuable, and it's our commitment to compensate accordingly. By sharing this information upfront, we aim to ensure that all candidates understand the base salary numbers associated with this position from the outset.We encourage open dialogue and transparency throughout the hiring process, and we are eager to discuss further during the interview stages. We aim to build a team where each member feels valued and fairly compensated for their contributions. Thank you for considering joining our team, and we look forward to the possibility of working together."$165000 to 250000 per-year-salary

The key to Cloudinary's success to date has been the developer community. More than two million developers have used and adopted our APIs and products, and we're looking for an experienced and charismatic leader for the team responsible for engaging with a variety of developer communities. You will guide a team of developer experience engineers and advocates to make a lasting impact with developers as they build images, videos and other media assets into their web and mobile apps. Your organization will be very code, content, and community-centric, whether building and delivering community SDKs, creating sample applications, delivering interactive workshops, creating short video tutorials, and engaging deeply with various communities and ecosystems. In addition, the team will engage closely with product management, R&D, and other internal teams to represent the overall developer experience as we introduce new features, capabilities, and products.Responsibilities:Are passionate about attracting, teaching, and delighting developers at all levels of experienceUnderstand how to engage with developer communities based on long-term trustCan think strategically, with long-term vision, while collaboratively building and executing plans that have short-term impactHave a good understanding of current web and mobile development trends that impact developer technology adoptionHave a very collaborative working styleExcel at empowering your teams with vision and strategy, delegating projects and responsibilities, and holding them accountableEnjoy coaching and growing people to their full potentialCan work effectively with a diverse group of stakeholders across the Cloudinary organizationAbout you:At least 4-5 years of experience in leading and building developer relations teamsHave 10+ years of proven experience in developer relations activitiesHold a degree in computer science, computer engineering, or equivalent experience in software developmentDeep experience in developer advocacy and community buildingCan recognize outstanding developer content and coach teams to build itFocused on impactProven project management skills to lead teams to create goals and measure results#LI-BP1