Vice President Vietnam Head Korea Desk Citi Commercial Bank jobs at Citi Group in Vietnam

Payments is a key strength and differentiator for TTS and Citi, given the unmatched global network and years of operating experience, many of them exceeding 100+ years. The depth of local operations coupled with years of experience dealing with regulators and multiple market participants, FMI and other network partners makes Citi's Payments business market leading and amongst the largest in the industry. The Payments business is comprised of globally centralized WorldLink payments business, in-country Cross-border Funds Transfer (CBFT) business, Domestic Payments and Commercial Cards business, amongst a few others - offering our clients fully digital, innovative and integrated solutions for their treasury and commercial needs

Job Description

TTS Payments Product Manager is a strategic professional driving the product development and product management of the Payments product suite in Vietnam. You will be responsible for understanding market needs, defining product requirements, and collaborating with cross-functional teams to deliver innovative solutions that meet the needs of our Corporate, Institutional and Commercial Banking clients.

Responsibilities:

• Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers

• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients. Strong collaboration with TTS Sales and Banking teams to drive commercialization of the Payments products.

• Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions

• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

• Implement team procedures, client problem resolution, and client management

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications/ Competencies:

• 10+ years of experience in a related role

• Knowledge of marketing, credit, acquisitions, product development, and/or analytics

• Experience and knowledge across components of transaction banking solutions preferred

• Strong relationship development skills and ability to build personal credibility to influence key stakeholders across the organization

• Innovative mindset to be open to new ideas, new ways of doing things, including being curious, flexible, and courageous.

• Digital and Transformation mindset with “execution spirit” and entrepreneurial skills; “Gets things done”

• An influencer who communicates clearly and frequently to both technical and non-technical business stakeholders

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor's/University degree or equivalent experience

• Masters degree is good to have

Time Type:

At

Citi Commercial Bank (CCB)

We’re currently looking for a high caliber professional to join our team asVice President, Vietnam Head of Korea Desk, Citi Commercial Bankbased in Hanoi city, Vietnam.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Identifies cross-sell opportunities to deepen and increase share of wallet
• Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
• Introduces financial solutions to assist clients in building and strengthening an effective portfolio;
• Works closely with Case Manager in the on boarding and retention of clients, ensures the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Maximizes client experience by proactive sharing markets updates, trend and intelligence;
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Identifies and pursues new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
• Networks with clients to identify avenues for new business opportunities
• Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department;
• Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Nurtures and builds out the future talent of the business by dedicating time to mentor and coach others
• Works with Country Head and/or Team Head to set targets, work with the team to execute on the immediate to mid-term strategy;
• Drives and is accountable for how the team performs on all economic and cultural measures;
• Provides oversight, guidance and controls for teams to meet business benchmarks in an ethical and sustainable way that complies with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-15 years of experience
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates core credit skills
• Demonstrates an intermediate level of Early Warning Detection skills
• Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
• Demonstrates advanced understanding of accounting principles, financial modeling and financial statement analysis
• Ability to work effectively in team setting
• Ability to drive tasks through to completion by maintaining effective working relationships with stakeholders across function
• Excellent interpersonal, communication and influencing skills
• A team-player, with positive/can-do approach for motivation
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights
• Must have a sharp business development focus and demonstrative innovative approaches
• Native Korean language skills

• Bachelor’s/University degree, Masters degree preferred

Time Type:

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