Program Sr Group Manager Director jobs at Citi Group in United States, Tampa

Responsibilities:

• Drive execution of the KYC Operations readiness efforts with specific focus on for Citi Operational alignment and data strategy. Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
• Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance)
• Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
• Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies
• Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
• Assess and manage changes to the KYC control environment delivered though process, policy and technology change
• Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• KYC experience preferred
• Project Management experience preferred
• Global experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Anticipated Posting Close Date:

What you will be doing:

• Oversee risks, controls, and regulatory initiatives related to Operational Risk Management (ORM), utilizing Agile, Waterfall, and Design Thinking methodologies for optimal outcomes.
• Manage a diverse portfolio including MRAs, Strategic Projects, Consent Order RBCMs, Data Use Cases, and process improvement projects.
• Provide servant leadership and mentorship to a cross-functional team comprising subject matter experts, project/program managers, business analysts, and process improvement specialists.
• Inspire and empower the team by fostering a collaborative environment, providing a clear vision, setting success-oriented objectives, removing obstacles, and promoting continuous learning opportunities.
• Cultivate a supportive atmosphere that fosters professional development and career growth among team members. Identify and implement areas of improvement and simplification within ORM and the broader Risk Organization, by identifying opportunities to build user-friendly, purpose-built automated solutions that enable effective business outcome delivery and high solution adoption rates.
• Govern a portfolio of implemented solutions, tracking adoption metrics to maximize reuse and optimize resources.

What we need from you:

• Proven track record of success combining experience in program and project management, with a focus on Agile, Waterfall, and Design Thinking methodologies.
• Demonstrated leadership and team management abilities with a proven track record in steering cross-functional teams using a servant leadership style.
• In-depth understanding of operational risk management, data governance, and business process analysis.
• Practical application of Agile, Waterfall, and Design Thinking frameworks. Exceptional communication, critical thinking, and problem-solving abilities with the aptitude to inspire, lead, and influence diverse partners. • A hands-on, servant leadership approach, with a willingness to actively participate in tasks and the capacity to motivate others to contribute and grow.
• Passionate about fostering a learning environment and promoting professional growth.
• Collaborative and inspiring approach when working with sponsors and stakeholders, effectively managing their expectations.
• Excellent organizational skills, with the ability to manage a diverse portfolio.
• Proficiency in tracking, analyzing, and interpreting adoption metrics.
• Experience with workflow design, implementation, and best practices for user-centered design.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience.

Anticipated Posting Close Date:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Applicants must be authorized to work in the U.S. Citi will not sponsor applicants for U.S. work authorization for this position.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

From a technical standpoint, the Software Engineer has full-stack coding and implementation responsibilities and adheres to best practice principles including modern cloud-based software development, agile and scrum, code quality, and tool usage. The Software Engineer works to understand and influence software architecture, while contributing to Citi’s and GFT’s technical user base.

Responsibilities

• Apply depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders on a regular basis
• Develop and engineer solutions within an Agile software delivery team, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes.
• Contribute to the design, documentation, and development of world-class enterprise applications leveraging the latest technologies and software design patterns.
• Leverage technical knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues, as necessary.
• Follow and contribute to defining technical and team standards.
• Collaborate technical leadership to achieve established goals, in line with our broader technical strategy.

Required Qualifications

• 3+ years of experience as a Software Engineer/Developer using Java
• Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.).
• Clear understanding of Data Structures and Object Oriented Principles using Java
• Multiple years of experience on Service Oriented and MicroServices architectures, including REST and GraphQL implementations.
• Multiple years of experience with frameworks like Spring Boot
• Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.).
• Multiple years of experience with agile and iterative software delivery
• BA/BS degree or equivalent work experience

Preferred Qualifications

• Exposure to architecture experience in building horizontally scalable, highly available, highly resilient, and low latency applications.
• Exposure to Cloud infrastructure both on-premise and public cloud (i.e., OpenShift, AWS, etc.).
• Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.)
• Exposure to event-driven design and architecture (i.e., Kafka, Spark Flink, etc.)
• Exposure to API Management tools
• Exposure to Infrastructure as Code tools (i.e., Terraform, Cloudformation, etc.)
• Exposure to Security, Observability, and Monitoring (i.e., Grafana Prometheus, Splunk, ELK, CloudWatch, etc.)
• Experience mentoring junior developers
• Exposure to database concepts (RDBMS, NoSQL) and web-based technologies (Angular/React) is a plus

Education

• Bachelor's degree or equivalent work experience

Anticipated Posting Close Date:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. AtCiti, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Finance Rptg Sr. Analyst - C12)based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Responsibilities:

• Support the analysis and submission of reports to various constituencies (local regulators, SEC, Fed, OCC, etc.) based on requirements such as local statutory reporting
• Assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period
• Perform analysis of financial results and conclude cause of variances such as accounting issues and economic events
• Produce metrics to senior management highlighting key issues and remediation status and maintain and enhance related operational and analytical procedures
• Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects
• Interpret policies, guidelines, and processes and resolve complex problems and transactions
• Assist with the management of one or more processes, reports, procedures, or products
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5+ years of related experience
• Financial Services Industry and Project Management experience preferred
• Proficient in Microsoft Office with an emphasis on MS Excel
• Working knowledge of related industry practices and standards
• Ability to work with multiple functions
• Proven problem-solving skills
• Consistently demonstrates clear and concise written and verbal communication skills
• This is a fixed-term contract position for a duration of 12 months

Education:

• Bachelor’s Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Take the next step in your career, apply for this role at Citi today h

Time Type:

From a technical standpoint, the Software Engineer has full-stack coding and implementation responsibilities and adheres to best practice principles including modern cloud-based software development, agile and scrum, code quality, and tool usage. The Software Engineer works to understand and influence software architecture, while contributing to Citi’s and GFT’s technical user base.

Responsibilities

• Apply depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders on a regular basis
• Develop and engineer solutions within an Agile software delivery team, working to collaboratively deliver sprint goals, write code, and participate in the broader Citi technical community and team-level Agile and Scrum processes.
• Contribute to the design, documentation, and development of world-class enterprise applications leveraging the latest technologies and software design patterns.
• Leverage technical knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues, as necessary.
• Follow and contribute to defining technical and team standards.
• Collaborate technical leadership to achieve established goals, in line with our broader technical strategy.

Required Qualifications

• 3+ years of experience as a Software Engineer/Developer using Java
• Multiple years of experience with software engineering best practices (unit testing, automation, design patterns, peer review, etc.).
• Clear understanding of Data Structures and Object Oriented Principles using Java
• Multiple years of experience on Service Oriented and MicroServices architectures, including REST and GraphQL implementations.
• Multiple years of experience with frameworks like Spring Boot
• Exposure to Continuous Integration and Continuous Delivery (CI/CD) pipelines, either on-premise or public cloud (i.e., Tekton, Harness, CircleCI, Cloudbees Jenkins, etc.).
• Multiple years of experience with agile and iterative software delivery
• BA/BS degree or equivalent work experience

Preferred Qualifications

• Exposure to architecture experience in building horizontally scalable, highly available, highly resilient, and low latency applications.
• Exposure to Cloud infrastructure both on-premise and public cloud (i.e., OpenShift, AWS, etc.).
• Exposure to Cloud-native development and Container Orchestration tools (Serverless, Docker, Kubernetes, OpenShift, etc.)
• Exposure to event-driven design and architecture (i.e., Kafka, Spark Flink, etc.)
• Exposure to API Management tools
• Exposure to Infrastructure as Code tools (i.e., Terraform, Cloudformation, etc.)
• Exposure to Security, Observability, and Monitoring (i.e., Grafana Prometheus, Splunk, ELK, CloudWatch, etc.)
• Experience mentoring junior developers
• Exposure to database concepts (RDBMS, NoSQL) and web-based technologies (Angular/React) is a plus

Anticipated Posting Close Date:

Responsibilities:

• Identify stakeholders and key organizations to build and manage relationships with
• Gather, synthesize and distill detailed information to deliver crisp and succinct executive-level communication
• Simultaneously manage multiple projects including delivery and management level communications
• Develop content for relevant governance forums
• Lead the facilitation, coordination, and arbitration of cross-functional complex problems within / across programs and with Senior Management
• Liaise between the Enterprise Chief Data Office, Federated Chief Data Office and other key partners in the Functions and Lines of Business to progress the Data Transformation agenda
• Lead work streams focusing on broad range of Data initiatives including data requirements, issues management, Data Quality rules, lineage, and taxonomy
• Develop business requirements, process mapping of current and future state processes, communication applications of new processes and facilitating the change management program to move to the new process

Qualifications:

• 8+ years of experience, Banking or Finance industry preferred. Prior strategy consulting experience with a focus on change management and program delivery preferred
• Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and abstract problem-solving capabilities
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them.
• Working knowledge of Citi’s Data Operating Model

• Bachelor's/University degree,Master's degree preferred

Anticipated Posting Close Date: