Applications Support Senior Analyst jobs at Citi Group in United States, Tampa

Are you a motivated and innovative tech professional looking to take on a new challenge? Then the role of Applications Support Senior Analyst at Citi Group in the United States, Tampa is the perfect opportunity for you! As an applications support analyst, you’ll be a key part of the Citi Group tech team. You’ll be responsible for providing critical issue resolution and technical support for the suite of applications used throughout the company. You’ll be the first point of contact for the employees with technical issues as well as building a strong understanding of the applications. Your day-to-day tasks will involve designing and managing the applications used internally, assisting the team in troubleshooting and debugging issues, and providing progress updates on projects. You will monitor system performance and take steps to ensure the system is optimized and remain up-to-date with the latest technology. We are looking for someone who is highly analytical, with strong problem-solving skills and excellent communication capabilities. You’ll be a motivated self-starter with the ability to work independently as well as collaboratively as part of a team. Experience with C#, .Net, and SQL is desired, along with prior experience with ticketing systems and development processes. Experience in customer service is a plus. At Citi Group, we offer a comprehensive benefits package as well as a great work-life balance. If this sounds like the perfect opportunity for you, don’t hesitate to submit your application to Expoint for the Applications Support Senior Analyst role. We look forward to hearing from you soon!