Wealth Services Resource Specialist – ’ Fallon Mo jobs at Citi Group in United States, O’fallon
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United States
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O’fallon
26 jobs found
Yesterday
CG
Citi Group Sales Support Specialist 12-9 PM CT - Hybrid United States, Missouri, O’Fallon
Resolves complex customer inquiries and supervisor escalated issues via phone and offline for all Mortgage Default areas including Collections, Spanish Language Unit, Forbearance Plan reviews, case work, extension processing and...
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
Serve as technical authority for an area within the business providing advice and counsel related to the technology or operations of the business as well as provide operational assistance. Perform...
Fully accountable for servicing and supporting Citi’s Investment and/or Banking clients. Able to clearly articulate business value proposition, matching clients with the correct set of products and services. Directly responsible...
Answer incoming calls from internal partners and function as SME/point of contact for complex product related procedural / process related questions & escalations. Addresses procedural / process related questions and...
Review documents for completion and accuracy. Update multiple systems with information. Make critical decisions for document completion. Submit complete files to Fulfillment for review. Engage in internal/external customer contact. Ensure...
Verify receipt of all documents received and check for accuracy and completeness. Records duties include archiving/storage, retrieval, and reconciling documents as received. Imaging duties include setup, document preparation and scanning...
Resolves complex customer inquiries and supervisor escalated issues via phone and offline for all Mortgage Default areas including Collections, Spanish Language Unit, Forbearance Plan reviews, case work, extension processing and...
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