Infrastructure Group Manager - Svp jobs at Citi Group in United States, Houston

Key Responsibilities:

• Collaborate closely with Execution Partners to facilitate the execution of high-priority initiatives – ensuring that sufficient coverage and support is provided across the end-to-end delivery

• Manage and execute smaller-scale projects independently, ensuring alignment with broader strategic goals

• Develop and maintain detailed project plans, track milestones, and manage delivery timelines for assigned initiatives

• Identify and escalate risks, issues, and dependencies, proposing mitigation strategies as needed

• Support the establishment and maintenance of initiative level governance processes, including preparing status reports and facilitating project meetings

• Coordinate cross-functional teams to ensure clarity of objectives, roles, and deliverables

• Support stakeholder communication by developing clear, concise updates and presentations for senior leadership.

• Contribute to continuous improvement efforts in execution standards, tools, and methodologies

• Maintain a strong understanding of regulatory requirements impacting the business and incorporate them into project planning and execution

Qualifications:

• 7+ years of experience in program management, project delivery, regulatory remediation, or a related field

• Proficient knowledge of Wholesale Credit Risk would be advantageous

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

• Demonstrated ability to manage end-to-end project delivery across multiple stakeholders

• Familiarity with regulatory environments and compliance initiatives, preferably within financial services

• Strong organizational, analytical, and problem-solving skills

• Excellent written and verbal communication skills, with experience preparing materials for executive audiences

• Ability to work independently and collaboratively in a fast-paced, matrixed environment

• Relevant certifications (e.g., PMP, PRINCE2, Agile certifications) are a plus

Competencies:

• Project Planning and Execution

• Risk and Issue Identification and Management

• Stakeholder Collaboration and Communication

• Delivery-Focused Mindset

• Problem Solving and Adaptability

• Attention to Detail and Quality

• Proactive Ownership and Accountability

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)

• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues

• Ensure essential procedures are followed and contribute to defining standards

• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals

• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources

• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Collaborate with the business/Technical product owner & SMEs to perform detailed requirements analysis

• Responsible for Components Design, Construction & Unit Testing of assigned components/modules

• Perform technical review and resolve any technical challenges

• Coordinate with customer stakeholders and bridge the offshore communication

• Understanding of agile /waterfall development methodologies and test-driven development practices

• Responsible for overall deliverables and highlight if any risk

Job Qualifications and Skillset:

• Minimum of 10 years of experience in Java development

• The role requires an individual who is results-focused, proactive, highly collaborative, confident under pressure, and has demonstrated skills in both solution evangelism and expectation management.

• Strong leadership skills, excellent communication, time-management; planning, negotiation skills and presentation skills are highly desirable.

• In-depth knowledge in building enterprise web applications

• In-depth knowledge and understanding of Core Java, Java EE, Spring boot

• excellent Knowledge in Spring Microservices architecture and design patterns

• In-depth knowledge of Multithreading , Concurrency, JPA , Hibernate

• Extensively used Eclipse or IntelliJ

• Excellent analytical, problem-solving, and troubleshooting skills

• Ability to work both independently and as part of a team

• Knowledge of Python, PySpark and working in BigData environment is a plus

• Knowledge of hardware and operating systems (Unix-based systems)

• Knowledge of event based architecture , JMS

• Understanding of relational databases (Oracle)

• Agile experience with application servers and web application servers

Education:

• Bachelor’s degree in computer science or engineering or equivalent discipline

• Master’s degree preferred

Anticipated Posting Close Date:

Solution Architecture & Design:

• Lead the architecture and design of end-to-end ServiceNow solutions, ensuring alignment with business objectives and IT strategy.
• Collaborate with business stakeholders to understand requirements and provide scalable, flexible, and secure ServiceNow designs.
• Define and maintain technical and functional roadmaps for ServiceNow deployments, upgrades, and integrations.

Leadership & Stakeholder Management:

• Serve as a subject matter expert (SME) and lead the technical direction for ServiceNow projects.
• Provide leadership and mentorship to junior architects, developers, and administrators in the ServiceNow environment.
• Engage with stakeholders to define business requirements and translate them into technical solutions while managing expectations and ensuring alignment with the overall IT strategy.

Platform Optimization & Best Practices:

• Ensure that ServiceNow implementations adhere to best practices for development, security, scalability, and performance.
• Design and enforce coding standards, system configurations, and governance processes across ServiceNow instances.
• Oversee integration efforts between ServiceNow and other enterprise systems, ensuring seamless and efficient workflows.

Customization & Integration:

• Lead the design and development of custom applications, modules, and integrations on the ServiceNow platform to meet business-specific needs.
• Implement integrations with third-party tools and systems using REST, SOAP, or other integration methods, ensuring data integrity and optimal system performance.

Problem-Solving & Troubleshooting:

• Provide high-level troubleshooting and issue resolution for complex ServiceNow incidents or challenges.
• Work proactively to identify and resolve any potential issues related to performance, scalability, or functionality.

Continuous Improvement & Innovation:

• Keep up-to-date with the latest ServiceNow features, releases, and best practices to ensure the platform is optimized for organizational needs.
• Recommend improvements, enhancements, and innovations that drive business process automation and operational efficiency.

Collaboration & Communication:

• Act as the primary technical liaison between business stakeholders, project managers, and development teams.
• Communicate complex technical concepts to non-technical stakeholders clearly and effectively.
• Collaborate with cross-functional teams to design and implement new ServiceNow capabilities.

Governance & Compliance:

• Ensure compliance with internal standards, regulatory requirements, and best practices in all aspects of ServiceNow development and deployment.
• Develop and enforce security policies and procedures related to the ServiceNow platform.
• Qualifications:· Experience:
• 7+ years of experience in IT with at least 5 years focused on ServiceNow implementations, development, and architecture.
• Proven track record of designing and delivering complex ServiceNow solutions, including custom applications, integrations, and enterprise-level deployments.
• In-depth experience with ServiceNow ITSM, ITOM, ITAM, and other ServiceNow modules (e.g., IRM, VR, HRSD, CSM, SecOps, etc.).
• Experience leading cross-functional teams and managing multiple stakeholders during the design and implementation of ServiceNow solutions.

Technical Skills:

• Expertise in ServiceNow platform architecture, custom development, and integration.
• Strong proficiency in ServiceNow development tools, such as ServiceNow Studio, Flow Designer, and the ServiceNow Scripting environment (JavaScript, Glide API).
• Knowledge of integration technologies such as REST, SOAP, MID Server, and ServiceNow IntegrationHub.
• Hands-on experience with ServiceNow reporting, dashboard creation, and data modeling.

Certifications (Preferred but not required):

• ServiceNow Certified Technical Architect (CTA).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL Foundation or Advanced ITIL Certification.

Personal Attributes:

• Strong leadership, mentoring, and team-building skills.
• Ability to effectively communicate complex ideas and solutions to non-technical stakeholders.
• Exceptional problem-solving and troubleshooting skills.
• Detail-oriented with a focus on delivering high-quality, scalable solutions.
• Strong analytical skills and the ability to think strategically.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field (or equivalent work experience).

Anticipated Posting Close Date:

Functions and Technology is an important enabler of Citi's strategy, supporting the needs of Finance, Risk, HR, Chief Data Office, Chief Operating Office Technology, Global Legal Affairs, and Compliance, Internal Audit, etc. Its mission is to deliver world-class technology solutions for Citi's Global Functions using common data, analytics, and platforms. Citi's Technology Infrastructure services cover 14 functions from End user services, Compute/Network/Storage/Data, Public/Private Cloud, Data Center hosting, Mainframe and Host systems to production operations. TheHead of Cyber Risk for Global Functions and Technology is

Position Overview:

Key Responsibilities:

• Develop and implement a comprehensive cyber risk strategy aligned with the company's overall risk appetite and regulatory requirements for global functions and technology business units.
• Establish and maintain a robust cyber risk management operations and ensure cyber risk exposures are managed within the defined company risk appetite, proactively identifying and addressing potential breaches.
• Prepare and present clear, concise, and insightful cyber risk reports to senior management and relevant risk committees, effectively communicating risk exposures and mitigation strategies.
• Build and maintain strong relationships with senior and mid-level managers across business, technology, and risk functions, acting as a trusted advisor on all cyber risk matters.
• Represent the First Line of Defense cyber risk perspective in various risk forums and committees, contributing to informed decision-making.
• Lead, mentor, and develop a team of cyber risk analysts, fostering a high-performance culture focused on collaboration and excellence.
• Identify emerging thematic cyber risk issues, analyze potential impacts, and develop proactive preventative and detective controls to mitigate these risks.
• Oversee the design, implementation, and ongoing assessment of cyber risk controls to ensure their effectiveness in reducing risk.
• Partner with the internal regulatory team to address cyber risk-related inquiries and ensure compliance with relevant regulations.
• Collaborate effectively with the CISO organization, Technology and Business Risk & Controls, Second Line of Cyber Risk, Internal Audit, and other relevant stakeholders.

Qualifications:

We are looking for a highly skilled and experienced individual with the following qualifications:

• Minimum of 10 years of progressive experience in cyber risk management, information security within the financial services industry.
• Proven experience leading and managing a team of cyber risk professionals.
• Demonstrated experience in developing and implementing cyber risk strategies and frameworks in a large, global organization.
• Significant experience interacting with senior management and presenting risk findings.
• Experience in 1st Line of Defense risk management and interfacing with regulators, auditors, and risk committees
• Ability to assess emerging threats, cyber risk trends, and define control strategies
• Deep understanding of cyber risk management principles, frameworks (e.g., NIST CSF, ISO 27001, Cyber Risk Institute Profile), and methodologies.
• Familiarity with regulatory requirements and compliance frameworks relevant to the financial industry (e.g., GDPR, CCPA, GLBA).
• Strong knowledge of various cyber threats, vulnerabilities, and attack techniques
• Experience with risk assessment methodologies (e.g., qualitative and quantitative risk analysis).
• Excellent data analysis and reporting skills, with the ability to translate technical findings into business-relevant insights.
• Experience in developing and implementing risk metrics and key risk indicators (KRIs).
• Understanding of technology infrastructure, cloud computing, and application development
• Exceptional communication and presentation skills, with the ability to effectively communicate complex technical information to both technical and non-technical1 audiences, including senior management.
• Strong leadership and team management skills, with the ability to motivate, develop, and inspire a team.
• Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively with diverse stakeholders.
• Strategic thinking and problem-solving3 skills, with the ability to anticipate future risks and develop proactive solutions.
• Strong influencing and negotiation skills, with the ability to drive consensus and achieve desired outcomes.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong analytical and critical thinking skills,4 with a keen attention to detail.
• High level of integrity and ethical standards.

Education/Certifications:

• Bachelor’s/University degree, Master’s degree preferred
• Relevant professional certifications such as CISSP, CISM, CRISC, or equivalent are highly preferred.

Anticipated Posting Close Date:

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

Enterprise Risk Management Technology within Functions Technology supports global functions partners such as Enterprise Risk Management (ERM), Independent Compliance Risk Management (ICRM), Retail Credit Risk, Operational Risk and Model Risk.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.

• Determines appropriateness, and guides revisions/refinement of presentation content and materials for Governance forums

• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

• Leads the identification and drive resolution of issues, including those outside established programs of work.

• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularly.

• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

• Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Ensure adherence to O&T and Functions Technology standards on program delivery, compliance, process management, risk, and controls

Qualifications:

• 10+ years of relevant experiencein Risk Management, including regulatory remediation initiatives

• Possesses excellent written and verbal communications skills and the ability to work across business and functions.

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders

• Must demonstrate a commitment to quality and attention to detail

• Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and bring together the right team to solution them

Education:

• Bachelor’s degree/University degree or equivalent experience

Anticipated Posting Close Date:

Responsibilities:

• Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
• Actively drive partners in other parts of the organization to ensure end to end deliverables of the project are achieved
• Develop and build strong working partnerships and strategic relationships with key partners across businesses and technology to align implementation and operational strategies
• Help developing the project plan, overseeing the completion of all project artefacts and ensuring the collection of all evidence required to support project completion and internal audit validation
• Help teams on specific business analysis tasks including developing business flows, analyzing data, summarizing business requirements and preparing business artefacts
• Identify, prioritize and proactively manage dependencies, risk, exceptions and issues
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Identifies, documents, and understands project dependencies
• Identify key stakeholders who participate in project scope definition.

Qualifications:

• 6+ years of relevant experience preferably in Financial Services, with a minimum of 4 years of experience in managing complex transformation projects
• Project management certification (e.g. PMP, CSM)a plus
• Knowledge of Master Data Management and Data governance a plus
• Financial service acumen and/or experience to support portfolio creation
• Excellent relationship management, communication, and presentation skills
• Ability to accurately determine length and difficulty of tasks and projects
• Track record in business analysis and project management
• Strategic thinker; must be able to look towards a broad view of an issue or challenge; can think globally; and can discuss multiple aspects and impacts of issues and project them into the future
• Strong organizational skills with a demonstrated ability to partner on teams through direct and matrix reporting lines
• Strong analytical and problem-solving ability
• Ability to bring clarity to challenging problems and to help others engage in and embrace a solution
• Able to leverage strong business acumen to effectively interact with a broad variety of stakeholders
• Adaptable, flexible, and able to respond to changes in priorities
• Strong professional presence; confident in presenting a balanced view to key stakeholders

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

Anticipated Posting Close Date:

Product developer responsible for coordination amongst front office teams working on new business development initiatives. Creates a product vision aligned to business priorities and corresponding roadmap to delivery.

Responsibilities:

• The Product Developer is responsible for all activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. This role manages the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
• Creates a product vision aligned to business priorities and corresponding roadmap to delivery
• Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms
• Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community
• Works in close co-ordination with Sales, Trading, Technology, MQA, Market risk, Business Managers and senior stakeholders to fulfil the delivery objectives
• Has responsibility to deliver significant direct business results and authoritative advice regarding product development that necessitates a degree of responsibility over technical strategy
• Partners with senior business leaders and a widely distributed global user community to define and implement solutions
• Creates clear and specific project plans, business and technical requirements documents for product execution
• Has direct interaction with trading, sales, MQA, business managers and technology teams, to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy

Qualifications:

• 3-8 years structuring experience from a financial institution
• Demonstrated quantitative and analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with multiple functional groups in a cohesive manner.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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