Client Change Delivery Global Lead Fund Operations Hybrid jobs at Citi Group in United Kingdom, City Of Edinburgh

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Responsibilities:

• Monitor the work activities to ensure timeliness and accuracy of the funds activities in the derivatives team and offshore locations, for client and NAV deliverables
• Process daily work in a timely and accurate manner as well as act as an escalation point for questions and research
• Oversee all derivative fund accounting teams in offshore locations for our associated clients, holding the teams accountable to the level of service provided through regular governance calls and thematic analysis of escalations or exceptions
• Review associate work and provide signoff for complex transactions or sensitive clients, to provide additional SME support
• Assist in developing training materials and training employees, and act as escalation point for questions and research
• Ensure procedures and controls are followed and the integrity of the data processing environment is maintained
• Support and oversee overall fraud quality control both monetary and non-monetary
• Assist manager in identifying need for and implementing procedural changes, assist in BAU administration of team, and act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience with derivatives (OTC and ETD)
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Knowledge of financial operations
• Consistently demonstrates clear and concise written and verbal communication
• Strong excel skills are a key requirement of the role

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Time Type:

Job Description:

The Citi apprentice is an entry level position at Citi where the student will receive a foundation of knowledge and training required to contribute as a valuable resource in Citi. Apprentices receive real-world work and add value to their teams during their time at Citi.

Why Apprenticeship is a great career path.

• Mentorship and training from financial-services industry specialists and Citi subject-matter-experts
• Business-simulations, Team-based challenges and projects to reinforce new skills
• Self-directed study with access to industry leading materials.

Program Duration: 12 months.

Eligibility

• Not more than 5 years of difference between graduation end date and Joining date.
• Should not have enrolled in any prior Government Apprenticeship programs.
• Should not have been registered on EPF/ ESIC Portal
• Apprentices who enroll should have their Aadhaar seeded with their personal mobile no. and personal email id. This is a mandate.

Qualifications:

• Proficient computer skills with a focus on Microsoft Office applications
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Commitment to personal growth and career development; a strong desire to learn and be successful in a team environment
• Strong communication and organizational skills
• Analytical and quantitative skills
• Desire to develop a deep understanding of the financial industry
• Unquestioned commitment to integrity and ethical decision
• Strategic thinkers and solutions orientated

Education:

• BTech/ Graduation / CA Industrial Trainee

Time Type:

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Responsibilities:

• Manage a client relationship with regards to the change programme, lead and co-ordinate client change pipeline
• Manage the daily, weekly and monthly client governance interactions and reporting
• Oversee the Functional Delivery teams to assure adherence to client change requirements from project artefacts to KPI’s
• Drive a continuous improvement programme to assure the client experience is consistently positive
• Proactively manage the open book of change to assure the client rating for change is positive
• Mobilise the Citi team to address any client escalations or for general issue management

Requirements:

• Client facing roles previously held is essential
• Experience in Change or Project background
• Programme Management Experience is beneficial
• Strong understanding of Citi Operating Model
• Influencing skills across People and Client Management
• Analytical Mindset and Problem Solving
• Strong Communication – concise written materials, ability to chair meetings to agenda, good listening (written and verbal)

Time Type:

The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.Responsibilities:

• Monitor the work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Process daily work in a timely and accurate manner as well as act as an escalation point for questions and research
• Review associate work and provide signoff for complex transactions or sensitive clients
• Assist in developing training materials and training employees, and act as escalation point for questions and research
• Ensure procedures and controls are followed and the integrity of the data processing environment is maintained
• Support and oversee overall fraud quality control both monetary and non-monetary
• Assist manager in identifying need for and implementing procedural changes, assist in BAU administration of team, and act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience required
• Chartered Accountant /CFA/MBA
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Demonstrated Subject Matter Expert (SME) knowledge in related area
• Consistently demonstrates clear and concise written and verbal communication

What we can offer you:

• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
• Unlimited development opportunities within Citi global network
• Exposure to a wide range of internal stakeholders as well as to senior management

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Senior Manager will be responsible for all Middle Office oversight. Client ownership is key with a requirement to meet with clients on an ongoing basis through the year on their service across many Middle Office functions. The role will also be involved in client onboarding and implementing internal change & efficiencies to support business growth

What you will do:

• Ensure that all client deliveries are met to agreed service level agreements and regulatory requirements.
• Ensure communication with clients, both internal and external, is effective.
• Ensure that oversight controls and processes are effective and that these are reviewed on an ongoing basis with a focus on business risk
• Ensure oversight of offshore teams is effective, and that feedback is given to the offshore team in the form of calls/issue logs to help keep accuracy levels high and quickly resolve issues.
• Investigation and resolution of complex queries and client queries in a timely manner.
• Develop strong, pro-active relationships with all internal and external customers.
• Lead on projects and process improvements and the resultant training.
• Working closely with other relevant operational peers to ensure that process risks are minimised.
• Look for opportunities for efficiencies and drive new developments and enhancements forward for the team.
• Deputise for Senior Manager at internal and external meetings.

Development Value:

• Opportunity to work in a dynamic and growing business
• Opportunities to develop a team in a rapidly changing environment
• Opportunity to develop industry knowledge, communication and management skills.
• To develop relationships with colleagues in other Operational Areas
• Opportunity to provide oversight and govern offshore teams

What we'll need from you:

• Significant management & interpersonal skills are essential
• Knowledge of Middle Office services and clients
• Experience using Aladdin would be a plus
• Project Management skills will also be an advantage
• Communication skills

• Highly numerate

• Pragmatism combined with a can-do attitude is a pre-requisite.
• Excellent oral and written communication skills
• Excellent interpersonal skills
• A high energy level and an enquiring mind

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Time Type:

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Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Client Change Delivery Global Lead role is partof Fund Operations Change Delivery - consolidated function across Middle Office, Fund Accounting and Transfer Agency. Lead is accountable for end results of Fund Operations components of client change delivery program, and management of globally consistent process and practices.

What you will do:

• Day-to-day leadership, management & support of Funds Operations Client Change Delivery area (multiple teams), ensuring e.g. managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee’s lifecycle are performed in appropriate standard.
• Coordination, execution and reporting of global Client Change Delivery programs of work
• Continual review of Client Change processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements, as first remit - implementation of global standard for Client Change process and practices.
• Capacity management and dynamic prioritization of resources
• Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets;
• Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
  

What we'll need from you

• 10+ years of experience in program management on portfolio level, and/or significant client change programs, preferably within Fund Operations/Securities Services space
• 10+ years of people management experience as manager of managers (or significant size project teams)
• Track record of delivering efficiency within Change/Project organizations and org structures creation/design
• Stakeholders management skills, ability to build long-term relationships, including exposure to clients
• Continuous improvement and transformation-related skillset with proven track record of the same
• Excellent communication skills (oral & written), executive presence

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Time Type:

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