Instructional Design Manager jobs at Citi Group in United Kingdom, Belfast

What you’ll do

• Liaise across the Spread Products business and its supporting functional areas to ensure a robust governance, oversight, and control framework exists and is in line with applicable policies and regulation.

• Drive implementation of business-driven and regulatory projects, e.g., assisting in the establishment of new or modified product offerings including processes, booking models, and system infrastructure.

• Act as a ‘go-to’ for traders, salespeople, structurers and management.

• Assist leadership and stakeholders with achieving business goals and deliveries, perform large data-set analyses, provide metrics and regular progress updates.

• Prepare materials, record minutes, and follow-up as needed on items for business committees and/or regular business meetings.

• Interface with Internal Audit and Compliance, providing materials, addressing queries, and ensuring corrective actions are implemented.

• Proactively provide input into and recommend Technology change, process improvements and control framework enhancements.

• Partner with global and regional Business Execution teams to ensure alignment of business goals and preparation for regulatory, or other changes.

• Escalate, manage and report control issues with transparency.

What we’ll need from you

• Working knowledge of Spread Products or other Fixed Income products preferred.

• Significant experience in financial markets business or a supporting functional area.

• Excellent written and verbal communication skills.

• Professional and motivated team player with a “can do” attitude. Proven ability to understand larger processes, with the drive to drill into the details.

• Experience working and building relationships in global and complex settings with multiple stakeholders.

• Risk oriented: able to identify emerging and crystallized issues, look across, and flag matters requiring escalation.

• Demonstrated Self-Starter Qualities:

  • Proactive Problem-Solving: Identifies and addresses potential issues.

  • Resourcefulness: Finds creative solutions to challenges and leverages available resources effectively.

  • Independent Work Ethic: Takes initiative and works autonomously.

  • Time Management: Prioritizes tasks effectively and meets deadlines consistently.

  • Results-Oriented: Focuses on achieving measurable outcomes and demonstrating impact.

• High proficiency with Microsoft Office, including Excel and PowerPoint.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Role Overview/What will you do:

• Coordinates activities of an IT project team, identifying necessary resources and developing schedules to meet completion deadlines.
• Communicates with project staff and clients regarding status of projects.
• Utilizes project management tools and provides project status tracking and metrics Utilizes project management tools and provides project status tracking, metrics and project estimates.
• Contributes to process improvement efforts. Utilizes good understanding of IT project leadership procedures and concepts and basic knowledge of other technical areas.
• Applies good understanding of how the team and area integrate with others in accomplishing objectives.
• Exchanges ideas and information in a concise and logical manner.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the rm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Key Skills and Experience required

• Bachelor's or Master's degree in Computer Science, Information Technology, or related eld.
• Solid understanding of the software development life cycle (SDLC).
• Strong verbal and written communication skills.
• Strong problem-solving skills and ability to think strategically.
• Familiarity with agile methodologies
• Experience working with globally distributed development cross-functional teams
• Proven project management skills with the ability to plan, prioritise and deliver technology solutions across functions

What we’ll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Reporting & Consolidation Manager will be an experienced professional, with oversight over reporting, system maintenance, and scheduling-related changes.

What you’ll do

• Support definition and integration of scheduling processes across Internal Audit
• Partner with IA stakeholders across Digital Solutions, Methodology and Planning to assess impact of any changes to scheduling
• Engage with third party scheduling tool vendor and Citi technology to investigate and resolve system issues
• Provide day-to-day oversight for the creation of scheduling-related reports/analysis that embeds/supports an informed scheduling culture within Internal Audit.
• Consolidate department-level scheduling/timesheet data and effectively communicate drivers of trends/analytics across key IA stakeholders.
• Partner with relevant teams to develop and deliver automated reporting
• Provide day-to-day oversight for the maintenance of the scheduling tool, including but not limited to configurations, bulk data imports, mapping tables.
• Ensure workflows, processes, and data within the scheduling system are accurate and current.
• Lead change management efforts, collaborating effectively to ensure both proactive and upstream changes are managed appropriately.
• Ensure relevant controls are in place while adhering to applicable data quality standards.
• Proactively identify and embrace continuous improvement opportunities as it relates to relevant processes and reporting.
• Support efforts that rely on scheduling data, e.g., demand-capacity work.

What we’ll need from you

• Previous experience in a related role or experience in business, human capital, and resource management; other related areas include Financial Planning & Analysis and Business Planning and Analytics.
• Analytical skills, with the ability to think creatively to find strategic solutions or troubleshoot problems.
• High level of proficiency with the MS Office Suite
• Experience creating visual representations of data through Tableau preferred
• Excellent quantitative and qualitative analytical skills with a proven ability to operate in a manually intensive data environment, extracting large volumes of data from disparate sources, cleansing, and validating it, and transforming it into high quality, insightful reporting.
• Ability to work well under tight deadlines in a fast-paced environment.
• Intellectually curious, consistently evaluating “what is the data telling me?” and “why does it matter?"
• Strong verbal and written communication skills to clearly articulate analytics requirements and results and make practical recommendations for analytics enhancements.
• Proven ability to develop ideas from concept to an executable plan.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style.
• Strong coordination and project management skills

Education

• Bachelor’s degree/University degree or equivalent experience

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

We are looking for a strong project management professional to join the Legal Technology Execution team within Global Legal Solutions. This team is responsible for managing applications and use cases to support the broader Citi Legal group. In this team, you will work with various groups within Citi Legal and stakeholders of all levels to gather requirements, coordinate with technology partners to develop innovative solutions, drive and manage testing phases and rollouts. In addition to implementation, the Project Manager will also be responsible for coordinating enhancements and change management in relation to their applications on an ongoing basis, as well as liaising with the vendor on an ongoing basis. The team has a diverse portfolio of applications, some of which are exploring AI offerings. This role will provide the chance to manage multiple projects concurrently in an agile environment, along with coordinating all the processes involved in onboarding and managing applications within Citi’s procedures.

What you’ll do

• Help deliver innovative solutions through our portfolio of products that create process optimizations and risk mitigation; liaises with other control/functional businesses in support of initiatives.
• Create and maintain project planning documents, including risk logs and communication plans. Coordinating with technology partners to manage sprint planning and timelines with stakeholder expectations.
• Coordinate requirements gathering, bringing the appropriate teams together to discuss and refine.
• Partner with technology team and stakeholders to define project milestones and timelines, and track and monitor progress.
• Work with vendors and procurement teams to manage contracts, renewals and licensing (if applicable) for managed applications.
• Manage the application book of work, including change requests, use cases etc in collaboration with technology partners and report on this as required.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

What we’ll need from you

• Project management experience, preferably in a financial services role or similar.
• Ability to effectively plan and monitor tasks and deliverables against a plan, escalating where needed.
• The capability to identify and analyze problems, proposing innovative solutions.
• Excellent interpersonal skills, with the ability to interact and communicate effectively with senior management and individuals at all levels.
• Proficiency in Microsoft Office: Word, PowerPoint, Excel, Outlook.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Product Control Analyst

Product Control, the largest department in Finance, is primarily responsible for controlling daily profit and loss reporting, price verification and trading activity for the Institutional Clients Group. We work closely across functions on a daily basis (including the Trading desks, Risk Management, Operations, and other areas of Finance) and develop a deep understanding of the products traded, along with the associated market risks and accounting complexities.

Responsibilities:

• Be responsible for the end-to-end Product Control process, including daily P&L preparation and related activities: review and analyse new trades, associated risks and the P&L generated, also understand and analyse the P&L coming from market moves on the existing portfolio of trades.
• Work closely with various areas of the Finance department, liaising with the Trading Desk, Risk Management, Operations, Middle Office and IT teams
• Use effective escalation to ensure issues are highlighted in a timely manner. Focus on recurring issues and drive through enhancement projects and systems fixes
• Support standardization efforts and work on strategic as well as ad-hoc projects to improve Citi’s Product Control system infrastructure and to implement process improvement ideas

Ideal background:

• At least 1-2 years of relevant professional experience
• A university or college degree in Finance/Accounting is an advantage but not a must as we are open to other majors.
• Good command of spoken and written English
• Confident analytical and communication skills
• Strong Microsoft Excel skills. (Training will be provided on other in-house and industry standard systems used in this position.)
• Knowledge of or demonstrated interest in financial products is an advantage.

We are a development-focused organization. The above qualifications and skills are considered as primary assets for the position – but we do not pursue perfectionism: we look for capable colleagues and help them grow to excellence in their fields and positions.

• Competitive compensation package with a wide range of benefits:
  • Cafeteria Program
  • Home Office Allowance - for colleagues working in hybrid work model
  • Paid Parental Leave Program - maternity leave and paternity leave
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support colleagues’ in managing work - life balance
• Continuous career progression opportunities across geographies and business lines
• Inclusive and friendly corporate culture
• Socially active employee communities with diverse networking opportunities

Time Type:

Individuals in Assessment & design are responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks. Individuals proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities. Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm’s Risk Appetite.

Responsibilities:

• Support the design and development of Citi's comprehensive controls program.
• Support assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes.
• Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Help coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite.
• Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives.
• Help collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation. • Help to drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies.
• Help collaborate with business and functions to understand the control processes and identify potential areas for improvement.
• Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards.
• Support providing regular updates to senior management on the performance of the controls assessment and design.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

Time Type:

Key Responsibilities:

• Work with different asset classes to identify and implement strategic initiatives that drive business growth and performance
• Provide data transparency to business stakeholders
• Manage current Expense Management Workflows and find ways to improve current processes
• Drive continuous improvement in our Markets business by identifying opportunities and implementing P&L improvement efficiency initiatives.
• Negotiate effectively with internal and external stakeholders.
• Compile and present complex information in a clear and concise manner to senior Markets management.
• Utilize advanced analytical skills to interpret industry trends.
• Leverage technical skills with advanced Excel to manipulate and analyze data.
  

Knowledge, skills, and experience required:

• Excellent negotiation skills with a proven track record.
• Exceptional communication skills with the ability to compile and present complex information to senior audiences.
• Strong team player with the ability to collaborate effectively with cross-functional teams.
• Proficiency Excel, PowerPoint. Understanding of Power BI & Python is a plus.
• Understanding of how to implement workflow tools such as Appian

Qualifications:

• Bachelor’s degree in Finance, Economics, Math, Engineering or related field.
• Proven experience in a similar role within the financial services industry.
  

By joining Citi, you will not only be part of the Markets Business, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: