Banamex - Ejecutivo Telefónico- Service Associate Monterrey jobs at Citi Group in Mexico, Mexico City
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Mexico City
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Citi Group Banamex/ Analista de Cierre Cuentas / Mexico, Mexico City
Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research. Provide team assistance, including serving as subject matter expert, leading special projects, training new...
Interface with centralized staffing office on contractor hiring requirements and partner with business managers to forecast monthly headcount. Consolidate bi-weekly Resource Justification submission requests for ‘time and materials’ and ‘fixed...
Responsible for execution of multiple production support functions to fulfill product requirements for clients. Provides day-to-day client servicing, handle and provide timely resolution to client issues. Completes all assigned tasks...
Work directly with client businesses to change process flow while maintaining required functionality and adherence to policy and procedure requirements. Develop and utilize risk management tools for measurement, monitoring and...
Conduct client verifications, address account related inquires, process transactions and cross sell an expansive set of products and services to existing and new Citi clients. Resolve inquires and manage client...
Conduct client verifications, address account related inquires, process transactions and cross sell an expansive set of products and services to existing and new Citi clients. Resolve inquires and manage client...
Manage a staff of 6 to 10 managers, including interviewing and hiring through to ongoing performance management, developing and managing retail and professional sales plan strategies for national/territory field execution...
Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research. Provide team assistance, including serving as subject matter expert, leading special projects, training new...
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