Treasury Operations Senior Fx Officer - C11 Kuala Lumpur jobs at Citi Group in Malaysia, Kuala Lumpur

Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Activities will include independently servicing and booking loans within a complex loan operations environment
• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations. In addition, there will be possible interaction with other counterparties around positions and outstandingalances/claims.
• Supports an expansive and/or diverse array of products (risk and control) /services.
• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
• Timely management and escalation of all inquiries and issues related to loan processing
• Has direct interaction with external customers to disseminate or explain information
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems.
• Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
• Individuals at this level exhibit executional capabilities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years relevant experience
• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• Basic awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment

• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally

• Provide people management and development responsibilities and ensure team service level standards are met

• Liaise with Compliance department and senior management within business units supported

• Oversee new client onboarding and implement process enhancements to improve client onboarding experience

• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program

• Monitor account refresh activity daily to ensure regulatory/document requirements are met

• Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized

• Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

As a successful candidate, you’d ideally have the following skills and exposure

• 5-8 years of experience in KYC

• Bachelor's degree/University degree or equivalent experience

Time Type:

At

Shape your Career with Citi

Citi’s

Vice President - Custody Operations - Asset Servicing (Hybrid)based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

• Job Description

The Asset Servicing Senior Mgr. accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval

In this role, you’re expected to:

• This role will manage reconciling and processing positions related to Corporate Action claims activities.
• These activities include revisions of communications, notifications and facilitating postings for Corporate Action events.
• Responsible to manage functions such as technology and non-technology projects, financial and business initiatives
• Build key relationships within all levels of the organization
• Monitor project status and communicate effectively to key stakeholder project members, of any associated risks to the project
• Manage and communicate timeliness and deliverables to all members of the team
• Communicate to senior managers the need for key procurement items resulting in budget overruns
• Manage senior management presentations, conference calls and projects
• Provide status reports to include current and next action steps, tasks, documents and information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Willing to work on Malaysia public holidays & extended working hours (if required)
• Managing internal stakeholders and client’s communication where required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 6-10 years of experience
• Subject matter expert in at least one area of the function
• Senior level experience in a related role
• Commensurate people management experience

• Education:

• Bachelor’s/Universitydegree, Master’s degree preferred

Time Type:

Vice President, Custody Asset Servicing Operations - Event Capture.- Hybrid(Internal Job Title: Asset Servicing Lead Analyst - C13) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Job Description

Responsibilities:

• This role will manage an Operational team processing Event Capture activities related to Corporate Actions events (mandatory and Voluntary) within custody operations.
• These activities include revisions of Event announcements, communications, and notifications for Corporate Action events.
• Implement best-in class Event Capture processes and provide effective communication to senior audience.
• Represent Event Capture group and supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients, to implement enhanced solutions related to Event Capture.
• Liaises with internal and external clients to assess service quality and identify areas for improvement
• Demonstrates ability to lead projects or offer solutions at an advanced level for assigned area
• Responsible for end-to-end project management, resource management, financial issues and risks to execution
• Defines, develops, implements and tracks appropriate KPIs and SLAs for the group
• Recommends and implements systems and procedural enhancements for Event Capture group
• Demonstrates advanced understanding of Asset Servicing operations combined with a comprehensive understanding of how own area Integrates with other departments to contribute towards achieving business objectives
• Acts as advisor or coach to new or lower level personnel
• Responsible for day-to-day resource management and allocation of work within the team/project. Persuades and Influences others through developed communication skills
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Willing to work on Malaysia Public Holiday

Qualifications:

• Senior level experience in a related role
• 6-10 years of experience
• Experience in management within Custody Asset Servicing.
• Demonstrated success dealing with Senior stakeholders
• Ability to exhibit influential communication skills with a senior level audience
• Full comprehensive understanding and implementation of opportunities within Event Capture processes

• Bachelor’s/Universitydegree, Master’s degree preferred

Time Type:

Citi is seeking a highly skilled and motivated professional to join the Treasury Banking & International (B&I) Risk & Control (R&C) team as Risk and Control Lead Analyst. In this role, you will be responsible for overseeing balance sheet management related functions and driving effective risk and controls management within the Banking & International Treasury organization. You will work closely with and support various stakeholders to ensure compliance with regulatory requirements, assist treasury management during internal audits, handle project and issues management, and provide expertise in Governance, Risk & Control Management.

Banking & International Treasury is responsible for the optimization of Balance Sheet management and Governance of the Banking Business and all of Citi’s International legal entities across 90+ countries, including delivering the Treasury agenda across Citi’s International footprint. Driving implementation of strategic initiatives and overseeing the prudent management of internal and regulatory liquidity, Interest Rate Risk, Funds Transfer Pricing and Capital requirements.

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls.

Responsibilities:

• Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
• Help support the oversight the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
• Participate in issue quality reviews ensuring compliance with
• Issue Management Policy, Standards and Procedures
• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.
• Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Excellent analytical and problem-solving skills, with the ability to identify, assess, and mitigate risks effectively.
• Manager of self with strong self-starter and team player mindset, and excellent time management and task prioritization skills.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

• Bachelor's degree in Finance, Accounting, Economics, or a related field. Advanced degree (MBA, Master's) preferred.

Time Type:

This role will support APAC Hours (Morning Shift)

Time Type:

The Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Coordinates and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed.
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
• Ensures resources are assigned to project & monitor commitment.
• Ensures change control is executed throughout project.
• Identifies, documents, and understands project dependencies.
• Identifies key stakeholders who participate in project scope definition.
• Tracks actual project costs, identify variances, and reforecast project costs as needed.
• Measures project management performance against standards.
• Ensures appropriate project staffing levels.
• Establishes project communication needs and create project communication plan.
• Creates the project risk management plan. Work with procurement team to create, administer, track, and eventually close project contracts.
• Facilitates the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business.
• Participates in the delivery of internal communications enabling the business officers to effectively service clients.
• Acts as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients.
• Manages and coordinates the business, Citibank and Regional projects with focus on Development and Change Management.
• Manages on a daily basis the investigation of a product, policy and procedure queries raised by team members.
• Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required.
• Regularly undertakes a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance.
• Provides feedback to Project Management leadership regarding risk issues/business cases raised by specific business units
• Collates communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner.
• Drafts and communicates any staff briefs, including system changes.
• Monitors & communicates on Service Level Agreements of other departments that affect the service delivery within a project.
• Conducts ongoing research on effective mediums and tools to improve the communications.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Loan IQ experience
• Flexcube experience
• 5-8 years of experience
• Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations.
• Working knowledge of call center Technologies including systems, technologies and system work practices.
• Knowledge of HR policies and procedures.
• Knowledge of Call Center industry.
• Previous customer service management experience within a call center setting.
• Tertiary qualifications desirable.
• Outstanding problem-solver, Should demonstrate a commitment to quality and attention to detail

Education:

• Bachelor’s/University degree or equivalent experience

Time Type: