Ctsm Kl - Custody Operations Asset jobs at Citi Group in Malaysia, Kuala Lumpur

Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Activities will include independently servicing and booking loans within a complex loan operations environment
• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations. In addition, there will be possible interaction with other counterparties around positions and outstandingalances/claims.
• Supports an expansive and/or diverse array of products (risk and control) /services.
• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Makes evaluative judgments based on the analysis of factual information and provides assistance in the implementation of loan documentation process improvements.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
• Timely management and escalation of all inquiries and issues related to loan processing
• Has direct interaction with external customers to disseminate or explain information
• Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
• Demonstrates an excellent knowledge of Bank related systems.
• Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
• Individuals at this level exhibit executional capabilities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years relevant experience
• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• Basic awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment

• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally

• Provide people management and development responsibilities and ensure team service level standards are met

• Liaise with Compliance department and senior management within business units supported

• Oversee new client onboarding and implement process enhancements to improve client onboarding experience

• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program

• Monitor account refresh activity daily to ensure regulatory/document requirements are met

• Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized

• Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

As a successful candidate, you’d ideally have the following skills and exposure

• 5-8 years of experience in KYC

• Bachelor's degree/University degree or equivalent experience

Time Type:

At

Shape your Career with Citi

Citi’s

Vice President - Custody Operations - Asset Servicing (Hybrid)based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

• Job Description

The Asset Servicing Senior Mgr. accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval

In this role, you’re expected to:

• This role will manage reconciling and processing positions related to Corporate Action claims activities.
• These activities include revisions of communications, notifications and facilitating postings for Corporate Action events.
• Responsible to manage functions such as technology and non-technology projects, financial and business initiatives
• Build key relationships within all levels of the organization
• Monitor project status and communicate effectively to key stakeholder project members, of any associated risks to the project
• Manage and communicate timeliness and deliverables to all members of the team
• Communicate to senior managers the need for key procurement items resulting in budget overruns
• Manage senior management presentations, conference calls and projects
• Provide status reports to include current and next action steps, tasks, documents and information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Willing to work on Malaysia public holidays & extended working hours (if required)
• Managing internal stakeholders and client’s communication where required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 6-10 years of experience
• Subject matter expert in at least one area of the function
• Senior level experience in a related role
• Commensurate people management experience

• Education:

• Bachelor’s/Universitydegree, Master’s degree preferred

Time Type:

Vice President, Custody Asset Servicing Operations - Event Capture.- Hybrid(Internal Job Title: Asset Servicing Lead Analyst - C13) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Job Description

Responsibilities:

• This role will manage an Operational team processing Event Capture activities related to Corporate Actions events (mandatory and Voluntary) within custody operations.
• These activities include revisions of Event announcements, communications, and notifications for Corporate Action events.
• Implement best-in class Event Capture processes and provide effective communication to senior audience.
• Represent Event Capture group and supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients, to implement enhanced solutions related to Event Capture.
• Liaises with internal and external clients to assess service quality and identify areas for improvement
• Demonstrates ability to lead projects or offer solutions at an advanced level for assigned area
• Responsible for end-to-end project management, resource management, financial issues and risks to execution
• Defines, develops, implements and tracks appropriate KPIs and SLAs for the group
• Recommends and implements systems and procedural enhancements for Event Capture group
• Demonstrates advanced understanding of Asset Servicing operations combined with a comprehensive understanding of how own area Integrates with other departments to contribute towards achieving business objectives
• Acts as advisor or coach to new or lower level personnel
• Responsible for day-to-day resource management and allocation of work within the team/project. Persuades and Influences others through developed communication skills
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Willing to work on Malaysia Public Holiday

Qualifications:

• Senior level experience in a related role
• 6-10 years of experience
• Experience in management within Custody Asset Servicing.
• Demonstrated success dealing with Senior stakeholders
• Ability to exhibit influential communication skills with a senior level audience
• Full comprehensive understanding and implementation of opportunities within Event Capture processes

• Bachelor’s/Universitydegree, Master’s degree preferred

Time Type:

This role will support APAC Hours (Morning Shift)

Time Type:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Must-Have Skills:

• 8+ years of strong hands-on experience in coding Java, Angular, SpringBoot, Kafka, Oracle
• Deep expertise in system design and microservices architecture.
• Proficiency in TDD, BDD, and automation-first mindset to ensure high test coverage and reliability.
• Strong understanding of CI/CD pipelines, and DevOps practices.
• Experience conducting code reviews, vulnerability assessments, and secure coding.
• Exposure to modern cloud-native technologies (AWS, Kubernetes, Docker).
• Excellent problem-solving skills and ability to work in fast-paced, agile environments.
• Knowledge of performance tuning, observability, and production monitoring.
• Strong communication and collaboration skills.

• Good-to-Have Skills:

• Experience with event-driven architecture and distributed systems.
• Familiarity with Caching Solutions & Tooling
• Experience with trunk-based development, feature flags, and progressive delivery strategies.
• 
  Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices

• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)

• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor

• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy

• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards

• Maintain BSU tool

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior,

As a successful candidate, you’d ideally have the following skills and exposure:

• Previous relevant experience preferred

• Bachelor's degree/University degree or equivalent experience

Time Type: