Director - Asset Management Sales Investor Services jobs at Citi Group in Luxembourg

Key Responsibilities:

• Investment counselors joining Citi Private Bank will be distinguished and highly accomplished at establishing, growing and managing investment relationships with ultra-high net worth clients. These are defined as AUM of $25MM or more with Citi Private Bank.
• They should be experienced in the implementation and oversight of investment solutions, and in providing advice and guidance on markets and actionable investment ideas.
• Appropriate candidates will possess the credibility to cultivate trusting relationships with existing ultra-high net worth clients of Citi Private Bank, and should be entrepreneurial and supportive of bringing in new clients/investment relationships.
• Candidates for the position should be collaborative and team oriented, able to leverage a wide array of internal partners.
• Combine in depth knowledge of traditional and alternative investments with wealth planning and private banking services to optimize client service and cross-marketing opportunities.
• Work across currencies, asset classes, markets and jurisdictions.
• Engage and advise clients on brokerage activity and execute trades seamlessly.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills:

• Ability to communicate effectively with co-workers and clients.
• Successful team player with ability to work individually under stress in possibly volatile market conditions.
• Possess high level of professionalism and strong personal integrity.
• High level of competence in Bloomberg, Microsoft Word, Excel and PowerPoint.
• Strong creative and interpersonal skills coupled with an entrepreneurial spirit and selling skills.
• Possesses a broad base of execution skills.
• Requires advanced judgment and conducts in-depth analysis to solve problems and develop new, innovative solutions.

Knowledge/Experience:

• Experience of the financial industry, preferably in a trading or advisory role.
• Investment, banking and either portfolio management or trading experience.
• Excellent relationship building skills, both with clients, and across hierarchical levels and other functions
• Ability to cope with ambiguity & change.
• Ability to challenge status quo and continuously optimize processes and tasks in own area of responsibility.

Qualifications:

• Postgraduate Degree Educated or equivalent preferred, however exceptional candidates with relevant experience will be considered.
• CFA or equivalent registration preferred.
• Will be expected to complete relevant regulatory qualifications.
• Fluent English.
• German, Swedish or Dutch speakers preferred.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

Time Type:

Responsibilities:

• Lead product role in the Luxembourg franchise
• Candidate should have demonstrable experience of both traditional and alternative asset classes:
  • Drive alternative asset platform selection
  • Create the end-to-end integration for alternative asset workflows
  • Own integration with traditional asset platforms.
  • Work with sales as technical expert with detailed experience across asset classes for traditional and alternative investments
  • Develop and deliver effective sales materials in conjunction with the sales team
  • Using industry experience, work with operations to create scalable operating model to support global provision of accounting services to alternative assets and alternative investment funds.
• Work closely with operations, technology and client facing teams to accomplish established goals
• Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
• Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Develop plans and execute functional strategies for a Luxembourg, multiple countries, regions, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
• Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
• Drive achievement of Luxembourg franchise product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Ability to articulate and address risk specific to alternative asset administration and fund structures designed to provide access to this asset class.
• Build on industry presence through articles, speaking at conferences, industry body membership and participation.

Qualifications:

• Broad and diverse functional experience in finance organization on the Luxembourg market (including managerial experience)
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment
• Local industry presence

Time Type:

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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Luxembourg since 1970, and it is a branch of Citibank Europe Plc, headquartered in Ireland.

Responsibilities:

• Regulatory Change Management and Controls: prompt identification of new or amended regulations impacting Citi activities in Luxembourg; perform impact assessment of the regulations; initiate the regulatory intake for the change management requirements and processes.
• Regulatory Inventory: Ensure that the regulatory inventory is up to date at all times, mapped to the applicable functions and business lines, along with the regulatory control framework for existing requirements.
• Management Information: Coordinate with regional and product ICRM stakeholders for escalating relevant ICRM information to local senior management.
• Compliance reviews: Perform independent testing activities to assess the design and effectiveness of key controls designed to address compliance risk.
• Credible challenge: Perform independent credible challenge on the first line of defence activities.
• Advisory role: advise the first line of defence stakeholders on any compliance related matters impacting them.
• ICRM Training: Ensuring that country elements of the ICRM global training plan are current and reflect local regulations while providing a fresh perspective on local trends and emerging regulation; ensuring that the training delivery method is tailored to the requirements of the subject matter and audience.
• Additional duties as assigned.

Qualifications:

• Demonstrated knowledge in area of Business in focus i.e. Investor Services and Issuer of securities.
• Work experience in Regulatory Compliance.
• Knowledge of EU and Luxembourg laws, rules, regulations, risks and typologies applicable to Credit Institutions.
• Strong interpersonal skills for building strong relationships with stakeholders and engaging teams
• Ability to work both independently and collaboratively and ability to navigate a complex organization.
• A proactive approach in communication, and strength in sustaining independent views
• Strong oral communication and writing skills in interacting with non-executives and executive management and across several business lines and control functions
• Must be a self-starter, flexible, innovative and adaptive
• Advanced analytical skills
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Prior experience of having worked for a large international Bank
• Proficient in English, French

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in financial services firms, regulatory organization, or legal/consulting firm, or a combination thereof; Advanced degree a plus.

Time Type:

Role overview:

The Salesperson is a strategic professional responsible for growing and developing Citi’s Securities Services business in Luxembourg. Recognition as a subject matter expert with strong commercial awareness is a necessity. Excellent communication skills required in order to negotiate, often at a senior level. Required to think beyond existing solutions, assumptions or current knowledge of securities services.

• To be responsible for the business development of Citi’s Securities Services business to Asset Management clients with a specific focus on Luxembourg fund complexes
• To own the origination plan and its execution focused on driving Securities Services mandates with Asset Managers operating Luxembourg funds
• Grow the revenue and net income of the business by increased sales momentum, revenue realization and specific sales campaigns / initiatives
• To position Citi’s Securities Services business into clients, influencers, consultants to positively impact Citi’s brand including external speaking and industry engagement

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

What you’ll do

• Sales owner for Luxembourg and as such responsible for; defining the target market, develop short, medium and long term pipeline, execute and own deals from origination to implementation and define and communicate the plan, the clients expectations and the product requirements to help develop the product and capability for the segment
• Prospecting new clients and pro-actively pitching Citi’s Securities Services capabilities, specialising in Custody, Fund Services (e.g. Fund Administration, Middle Office), Agency Lending and Collateral Management
• Architect and implement a programme to raise market profile of businesses through engagement with local consultants, advisors and fund boards, in partnership with Product and working with corporate communications, as required
• Syndicate plans and build momentum through other Citi Partners such as Markets Relationship managers, Bankers and product specialists
• Identify and execute on areas of cross sell for Markets, TTS and Securities Services products and services
• Explore and action inorganic opportunities (partnerships, alliances, acquisitions) for accelerated growth
• Ensure Securities Services business is a collegiate high performing team offering senior client leadership across the product suite in Luxembourg and Ireland
• Refine and implement sales/marketing strategy to improve Citi's client footprint and maximize associated revenue while working with management/colleagues to establish a clear marketing plan with defined priorities, market penetration and revenue goals

What we’ll need from you

• Sales experience at a financial services organization
• Experience in a client-facing role working with the buy-side community
• Proven interpersonal and problem-solving skills
• Consistently demonstrate clear and concise written and verbal communication
• Broad client relationships preferred

Time Type:

USPB DCRM Lead will provide execution oversight and support throughout the Data Concern life cycle to include:

• Serve as EDO representative / liaison for USPB
• Coordinate the DCRM program across USBO
• Engage stakeholders to ensure USPB meets all EDO DCRM requirements, deliverables,
• Disseminate EDO DCRM procedures and ensure compliance
• Provide timely communication on status, issues and roadblocks to EDO and USPB Leadership

Responsibilities:

• Serve as EDO (Enterprise Data Office) representative / liaison for USPB
• Coordinate the DCRM program across USPB
• Engage stakeholders to ensure USPB meets all EDO DCRM requirements, and deliverables
• Disseminate EDO DCRM procedures and ensure compliance
• Provide timely communication on status, issues and roadblocks to EDO and USPB Leadership

• Directs DCRM based key initiatives within the business through the collection, analysis, review, reporting, documentation and communication of business needs and requirements
• Manages resource allocation of work on key projects/initiatives
• Deals with complex and highly variable issues with substantial potential business impact
• Applies ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
• Acts as an advisor or coach to new or lower-level personnel in the business processes and procedures of the business
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
• Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
• Designs/analyzes complex reports to satisfy management requirements
• Uses broad discretion in developing solutions for broad-based business reporting issues
• Leads reengineering efforts in business's methodology, strategy, and organizational goals
• Applies/demonstrates advanced understanding of processes, procedures, and policies for the aligned business
• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving enterprise objectives
• Automation, controls & process efficiency mindset

Qualifications:

• 10+ years of experience, Banking or Finance industry preferred
• Experience / Certifications in Agile Methodology preferred
• Experience monitoring and managing Data Quality on an ongoing basis, including identifying and resolving issues; executing against Data Quality strategies and policies
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detail
• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them

Education:

• Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

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The Luxembourg Controls & Governance function is responsible for monitoring and assessing the internal controls environment of both the Luxembourg Operations teams and the Offshore Service Providers (OSPs) servicing Luxembourg Clients. As this is a senior role, you will be expected to engage with department heads across all of our businesses and the wider franchise to ensure an effective controls environment is in place to ensure excellence in delivering operational services to our internal and external clients.

Activities expected of theFunds Services Oversight Governance Managercover the following areas:

Governance of off-shored and outsourced functions:

• Ensure relevant governance documentation is in place, up to date and in compliance with applicable regulatory requirements for CSSF, ECB, EBA, etc.
• Liaise with peer Risk and Control groups to ensure corporate Governance Oversight best practice is being followed.
• Ensure that appropriate governance and oversight is executed for onshore/offshore locations and external vendors.
• Provide support to Third Party Management Forum and any updates to Luxembourg Risk and Controls Committee (BRCC) on any Offshoring activities
• Liaise with key stakeholders outside of Funds to ensure all off-shore and outsourced arrangements and migration plans are within Citi policies, influencing policy changes where necessary.
• Drive opportunities to develop and broaden the scope of the off-shored/outsourced Governance framework and review opportunities to implement the framework across the wider Luxembourg site.

Audit:

• Senior lead in the coordination of audit reviews/requests from clients, risk, compliance, Internal Audit, Regulators.
• Coordination and management of client and investor due diligence requests and visits to Citi offices.

Operational Controls:

• Review monthly MCA results through Governance Risk and Controls System (‘GRC’) and monitor the completion of any corrective actions arising from these reviews.
• Lead the monthly Risk and Control Forum.
• Co-ordinate and manage regulatory matters including notifications to regulator, regulatory visits and follow ups.
• Evaluation of Significant Control Events (e.g. negative metrics trends, operating losses and “at risk” balance, frauds) for area of responsibility.
• Participation in significant Operations Projects to provide proactive support and control evaluations (e.g. system development or major process/policy changes ensuring deficiencies/concerns are addressed prior to implementation etc.).

Client Error Reporting:

• Review and coordinate client error/incident reporting, ensuring appropriate root cause identification and preventative action.
• Agree corrective actions, assign accountability, tracking actions to closure as well as ensure appropriate updates to Citi internal controls systems.
• Create and publish control metrics - agree remediation actions based on issues / error trends.

Knowledge/Experience:

• Good understanding of Fund Administration and regional regulatory requirements is a must.
• Understand Controls, Governance and Oversight particularly in the field of Fund Administration.
• Ability to manage multiple workstreams and deliver to a high level - Project Management skills is a bonus.
• Audit experience desirable (either internal audit or practice) within financial services industry.
• Experience interfacing with external auditors and regulators.

People and Communication Skills:

• Curious, fair-minded, direct and diplomatic communication skills.
• Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change.
• Proactive in escalating negative news to relevant parties in appropriate context but also able to point out successes.
• Ability to represent the Controls agenda in key regional governance forums including Risk Committees, Metrics Reviews, Business Control Committees and Service Reviews.

Competencies:

• Ability to juggle priorities in an environment subject to change and uncertainty.
• Demonstrate success in bringing initiatives to timely closure.
• Ability to drive and lead the introduction of complex change in a challenging environment.

Time Type:

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