Senior Vice President Transaction Capture Sr Mgr Operations jobs at Citi Group in Japan, Chiyoda

Responsibilities:

• Refine and implement sales/marketing strategy to improve Citi's client footprint and maximize associated revenue
• Work with management/colleagues to establish a clear marketing plan with defined priorities, market penetration and revenue goals
• Leverage contact network to understand client needs, introduce the Citi offering, and convince clients to adopt it to increase client satisfaction/Citi revenue
• Advise team in strategic positioning and closing transactions with various internal stakeholders (structuring, trading, legal, credit and risk etc.)
• Forge a relationship with salespeople in order to leverage Citi's franchise and source relevant buying and selling opportunities for clients
• Lead strong governance and controls
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Adhere to all policies and procedures as defined by your role which will be communicated to you
• Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Over 6 years of relevant experience
• Experience in a client-facing role working with the buy-side community
• Sales experience at a financial services organization
• Proven interpersonal and problem-solving skills
• Consistently demonstrate clear and concise written and verbal communication
• Broad client relationships preferred
• Native Japanese as sales roll

Time Type:

Responsibilities:

• Refine and implement sales/marketing strategy to improve Citi's client footprint and maximize associated revenue
• Work with management/colleagues to establish a clear marketing plan with defined priorities, market penetration and revenue goals
• Leverage contact network to understand client needs, introduce the Citi offering, and convince clients to adopt it to increase client satisfaction/Citi revenue
• Advise team in strategic positioning and closing transactions with various internal stakeholders (structuring, trading, legal, credit and risk etc.)
• Forge a relationship with salespeople in order to leverage Citi's franchise and source relevant buying and selling opportunities for clients
• Lead strong governance and controls
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Adhere to all policies and procedures as defined by your role which will be communicated to you
• Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience
• Experience in a client-facing role working with the buy-side community
• Sales experience at a financial services organization
• Proven interpersonal and problem-solving skills
• Consistently demonstrate clear and concise written and verbal communication
• Broad client relationships preferred
• Candidates who have wide range of products experience in Markets can also be considered
• Native level of Japanese/Business level of English
• Not only existing clients but able to develop new clients proactively
• Solution business as well as daily Sales & Trading business
• JSDA Class 1, Class 2

  Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred in business or related field

Time Type:

In this role, you’re expected to:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• The Applications Development Technology Analyst will be responsible for analysis, development, enhancements, maintenance, and redesign efforts for Local Customer Account reference database application, that complies with Japan local financial policies and regulations issued by various local associations and regulators.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Experience of reference data domain in Customer master, Security master.
• Hands on technical expert in the Python, SQL and Cloud Technologies
• Advanced knowledge of Java, Perl, Shell, XML, Unix/Linux, MS-SQL.
• Familiarity with Netbeans, Eclipse, VIM/VSCODE/ideaj.
• Knowledge and experience in big data technologies such as Hadoop, spark is preferable but not a must.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Partner with local and regional business management team to ensure alignment of business goals
• Manage a team by providing technical knowledge, coaching, evaluation, determining hiring etc.
• Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics
• Advance control framework including executing Manager’s Control Assessment testing, operational loss processes, and corrective actions
• Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings
• Seek out sources, track, consolidate and analyze ad-hoc and regular business requests
• Drive implementation of business-driven projects across functions, working closely with relevant senior leadership
• Provide input into and recommend technology change, process improvements and control framework enhancements
• Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken
• Communicate business knowledge, product knowledge, and requirements to business and internal support functions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in financial markets business or business support
• Experience with foreign exchange and/or interest rate products preferred
• Demonstrated expertise of Microsoft Office product suite; basic macro coding experience and proficiency in Microsoft Access and PowerPoint preferred
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

- 資金・流動性管理業務を遂行するにあたって、業務処理及び業界スタンダードへの深い洞察力をもって各種課題の解決に対応する。

- 資金・流動性管理業務における業務面での各種ソリューションを提供する。

- チームスタッフの指導・育成・管理。

- 資金・流動性管理業務のエキスパートとしての業務推進及び課題分析によって商品サービスの提供に貢献する。

- 資金・流動性管理業務の新たなテクノロジー・システムを駆使して電子化・自動化を推進する。

- ビジネス意思決定に際しては以下のリスクを多面的に勘案した上で判断を行うことが求められる。シティグループのレピュテーション、顧客及びその資産、各種法令及び規定の遵守、個人の行動規範及びビジネス慣習における倫理性、透明性を持ったエスカレーション及びレポーティング。

- 8-10年程度の銀行事務経験

- 3-5年程度の資金・流動性管理もしくは決済関連事務経験があるとより望ましい

- 読書きおよび口頭でのビジネスレベルの英語コミュニケーション能力

- ネイティブレベルの日本語コミュニケーション能力

Job Description:

Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.

Cash Management Operation Vice President is a manager level position responsible for Cash and Liquidity management. The core objective of this role is monitoring /management of balance/intraday liquidity/cashflow, Cash and JGB settlement process, and post settlement investigation etc.

In this role, you’re expected to:

- Resolve complex process problems which require an in-depth evaluation of Cash and Liquidity management procedures and industry standards.

Offer advanced solutions for assigned Cash and Liquidity management areas.

- Serve as analytical or procedural expert for Cash and Liquidity management deliverables/initiatives.

- Assist with the development of new techniques / systems and streamlining Cash and Liquidity management activities for more electronic and systematic transaction processing.

- 8-10 years of Banking/Broker Dealer Experience

- 3-5 years of Cash and Liquidity management and or Settlement Operation Experience

- Japanese - Native level

Time Type:

The candidate will ensure completion of the primary responsibilities detailed below. The role involves consistently improving processes and enhancing functionality, while delivering excellent service to both internal and external stakeholders.

The primary responsibilities for the role are as follows:

• Ensure completion of cash securities settlement in international markets and meet Japan local regulation as well as regulations in international markets.
• Review and establish controls for day-to-day processes.
• Serves as a subject matter expert and central point of contact for advice and interact with Business, Legal and Compliance as needed to provide responses to inquiries as well as support any internal and external requirements.
• Mitigate, manage, proactively escalates, track and ensure resolution on issues that pose operational risk to the firm.
• Develop and maintain effective partnerships with all stakeholders on Cash Securities area.
• Lead front to back testing of business and regulatory change, ensure that the results are documented and presented for sign off by the supervisor/stakeholders.
• Automation and Change Management for on-boarding of new functions.
• Develop members of the team to become the future leaders of the organization
• As leadership member assesses and coordinates structural changes required to ensure a stable, financially prudent and globally connected Cash Securities group. Excels at meeting out performance metrics to drive for excellence.

Job Purpose:

• The role will manage Foreign Securities Operations in Japan Markets Operations.
• The role will manage processing Fixed Income, Equity and Investment Trust Fund settlements in international markets.
• To lead projects and collaborate to offer solutions at an advanced level for assigned area.
• Responsible for end-to-end project management, resource management, financial issues, and mitigating any risks to execution
• Recommends and implements systems and procedural enhancements for Cash Securities Settlements.
• Be a risk manager who is continually monitoring potential risks, escalating on time as well as acting as senior point of escalation.
• Responsible for day-to-day resource management and allocation of work within the team/project. Persuades and Influences others through developed communication skills.
• Performs other duties as assigned by supervisor.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Partner with technology, legal, compliance, finance, risk & control to identify project resourcing needs and prepare project proposal for necessary requisitions and work with Audit partners during reviews.
• Builds relationship with global partners, maintains and mitigates the regional/country risk, and ensures to keep the consistency in following global procedure.

Organizational Oversight:

• Overseeing and leading daily / weekly / monthly / annual Regulatory Reporting maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required
• Ensuring the infrastructure and tools are in place to effectively manage risk and meet our regulators to a high standard

People Agenda:

• Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Engaging with and leading our People. Developing effective and diverse teams across a global footprint
• Coaching and mentoring our People. Ensuring effective one to one discussion. Providing direction, feedback, support, and encouragement for career development
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Qualifications and Skills:

• BS/BA degree or equivalent work experience preferred
• Senior level experience in a related role
• Subject matter expert in Cash Securities settlement especially in international products
• Experience and knowledge in Japan domestic market is preferrable
• Over 10 years of experience
• Deep and wide knowledge for Broker Dealer business / Cash product.
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with stakeholders both in the business as well as the Operations, Business and Technology environments
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Demonstrated experience leading people and developing effective and diverse teams across a global footprint.
• Ability to establish and build trust with professionals throughout the business as a leader, advisor, and business partner to the organization.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Ability to conceptualize aspects of the organization’s model and its future development.
• Excellent communicator both in writing and speaking in English and Japanese.

Time Type:

In this role, you’re expected to:

• Manage one or more teams in servicing and/or sales as well as complex and variable issues with significant impact over department(s) Evaluates team’s performance, make recommendations for pay increases, hiring, terminations and other personnel actions and maintain appropriate staffing requirements to meet operational needs, manage team to meet goals within the budget
• Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations and evaluate cost/benefits, make recommendations, develop and oversee implementation plans
• Demonstrates broad working knowledge of Global Client Services functional responsibilities and interdependencies with various business partners, and an in-depth knowledge of functional team responsibilities, procedures, risks and controls

• Possess deep analytical and problem-solving skill, especially to analyze client query matrix, publish regular statistics and key observations for opportunity to improve query management with business and Ops sr. management

• Need to have good communication and interpersonal skills to manage external and internal stakeholders (Operations teams across functions based globally)

• Lead and drive projects to optimize operational efficiency and improve service quality.

• Set and maintain standards of personal and professional performance / behavior, ensuring accountability and adherence to company policies and procedures

• Provides evaluative judgment based on analysis of information in complicated and unique situations, identify and analyze escalated problems and provide guidance to team members for resolution
• Negotiate solutions and acts as a liaison with internal and external customers, as necessary
• Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning
• Ensure essential procedures are followed, contribute to defining standards
• Develop and implement effective policies and procedures to ensure timely, accurate, cost effective and customer service meets or exceeds client expectations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• Minimum 10 years plus of relevant experience
• Experience interacting with large corporate and government clients
• Senior management experience
• Consistently demonstrate clear and concise written and verbal communication
• Strong leadership and ability to drive for execution
• Work experience in the financial industry is preferred
• Work experience in the operations department is preferred
• Business level English and Japanese

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Time Type: