Technical Program Manager Leader -svp-c14 – Consumer Data Platform jobs at Citi Group in India, Chennai

Responsibilities:

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
• Ensure essential procedures are followed and contribute to defining standards
• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience
• Experience in applications development
• Experience in management
• Experience managing global technology teams
• Working knowledge of industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Required Skills (Essential)

• Programming skills – including concurrent, parallel and distributed systems programming

• Expert level knowledge of Java

• Expert level experience with HTTP, ReSTful web services and API design

• Messaging technologies (Kafka)

• Experience with Bigdata technologies Developer Hadoop , Apache Spark ,Python, PySpark

• Experience with Reactive Streams

Desirable Skills:

• Messaging technologies

• Familiarity with hadoop SQL interfaces like hive, spark sql, etc.

• Experience with Kubernetes

• Good understanding of the Linux OS

• Experience with Gradle, maven would be beneficial

Time Type:

Responsibilities

• Developing and supporting scalable, extensible, and highly available data solutions
• Deliver on critical business priorities while ensuring alignment with the wider architectural vision
• Identify and help address potential risks in the data supply chain
• Follow and contribute to technical standards
• Design and develop analytical data models

Required Qualifications & Work Experience

• First Class Degree in Engineering/Technology (4-year graduate course)
• 5 to 10 years’ experience implementing data-intensive solutions using agile methodologies
• Experience of relational databases and using SQL for data querying, transformation and manipulation
• Experience of modelling data for analytical consumers

• Ability to automate and streamline the build, test and deployment of data pipelines
• Experience in cloud native technologies and patterns
• A passion for learning new technologies, and a desire for personal growth, through self-study, formal classes, or on-the-job training
• Excellent communication and problem-solving skills

echnical Skills (Must Have)

• ETL: Hands on experience of building data pipelines. Proficiency in two or more data integration platforms such as Ab Initio, Apache Spark, Talend and Informatica
• Big Data:Experience of ‘big data’ platforms such as Hadoop, Hive or Snowflake for data storage and processing
• Data Warehousing & Database Management : Understanding of Data Warehousing concepts, Relational (Oracle, MSSQL, MySQL) and NoSQL (MongoDB, DynamoDB) database design
• Data Modeling & Design:Good exposure to data modeling techniques; design, optimization and maintenance of data models and data structures
• Languages : Proficient in one or more programming languages commonly used in data engineering such as Python, Java or Scala
• DevOps : Exposure to concepts and enablers - CI/CD platforms, version control, automated quality control management

Technical Skills (Valuable)

• Ab Initio : Experience developing Co>Op graphs; ability to tune for performance. Demonstrable knowledge across full suite of Ab Initio toolsets e.g., GDE, Express>IT, Data Profiler and Conduct>IT, Control>Center, Continuous>Flows
• Cloud : Good exposure to public cloud data platforms such as S3, Snowflake, Redshift, Databricks, BigQuery, etc. Demonstratable understanding of underlying architectures and trade-offs
• Data Quality & Controls : Exposure to data validation, cleansing, enrichment and data controls
• Containerization : Fair understanding of containerization platforms like Docker, Kubernetes
• File Formats : Exposure in working on Event/File/Table Formats such as Avro, Parquet, Protobuf, Iceberg, Delta
• Others : Basics of Job scheduler like Autosys. Basics of Entitlement management
• Certification on any of the above topics would be an advantage.

Time Type:

He/she requires exceptional communication skills across both technology and the business and will have a high degree of visibility. The candidate will be a rigorous technical lead with a strong understanding of how to buildscalable, enterprise level global applications.

The ideal candidate will be dependable and resourceful software professional who can comfortably work in a large development team in a globally distributed, dynamic work environment that fosters diversity, teamwork and collaboration. The ability to work in high pressured environment is essential.

Responsibilities:

• Lead the design and implementation of large-scale data processing pipelines using Apache Spark on BigData Hadoop Platform.
• Develop and optimize Spark applications for performance and scalability.
• Responsible for providing technical leadership of multiple large scale/complex global software solutions.
• Integrate data from various sources, including Couchbase, Snowflake, and HBase, ensuring data quality and consistency.
• Experience of developing teams of permanent employees and vendors from 5 – 15 developers in size
• Build and sustain strong relationships with the senior business leaders associated with the platform
• Design, code, test, document and implement application release projects as part of development team.
• Work with onsite development partners to ensure design and coding best practices.
• Work closely with Program Management and Quality Control teams to deliver quality software to agreed project schedules.
• Proactively notify Development Project Manager of risks, bottlenecks, problems, issues, and concerns.
• Compliance with Citi's System Development Lifecycle and Information Security requirements.
• Oversee development scope, budgets, time line documents
• Monitor, update and communicate project timelines and milestones; obtain senior management feedback; understand potential speed bumps and client’s true concerns/needs.
• Stay updated with the latest trends and technologies in big data and cloud computing.
• Mentor and guide junior developers, providing technical leadership and expertise.

Key Challenges:

• Managing time and changing priorities in a dynamic environment
• Ability to provide quick turnaround to software issues and management requests
• Ability to assimilate key issues and concepts and come up to speed quickly

Qualifications:

• Bachelor’s or master’s degree in computer science, Information Technology, or equivalent
• Minimum 10 years of Proven experience in developing and managing big data solutions using Apache Spark . Having strong hold on Spark-core, Spark-SQL & Spark Streaming
• Minimum6 years of experience in leading globally distributed teams successfully.
• Strong programming skills inScala, Java, or Python.
• Hands on experience on Technologies likeApache Hive, Apache Kafka, HBase, Couchbase, Sqoop, Flumeetc.
• Proficiency in SQL and experience with relational( Oracle/PL-SQL )and NoSQL databases likemongoDB.
• Demonstrated people and technical management skills.
• Demonstrated excellent software development skills. Strong experiences in implementation of complex file transformations like positional, xmls.
• Experience in building enterprise system with focus on recovery, stability, reliability, scalability and performance.
• Experience in working on Kafka, JMS / MQ applications.
• Experience in working multiple OS (Unix, Linux, Win)
• Familiarity with data warehousing concepts and ETL processes.
• Experience in performance tuning of large technical solutions with significant volumes
• Knowledge of data modeling, data architecture, and data integration techniques.
• Knowledge on best practices for data security, privacy, and compliance.

Key Competencies:

• Excellent organization skills, attention to detail, and ability to multi-task
• Demonstrated sense of responsibility and capability to deliver quickly
• Excellent communication skills. Clearly articulating and documenting technical and functional specifications is a key requirement.
• Proactive problem-solver
• Relationship builder and team player
• Negotiation, difficult conversation management and prioritization skills
• Flexibility to handle multiple complex projects and changing priorities
• Excellent verbal, written and interpersonal communication skills
• Good analytical and business skills
• Promotes teamwork and builds strong relationships within and across global teams
• Promotes continuous process improvement especially in code quality, testability & reliability

Desirable Skills:

• Experience in Java, Spring, ETL Tools like Talend, Ab Initio is a plus.
• Experience of migrating functionality from ETL tools to Spark.
• Experience/knowledge on Cloud technologies AWS, GCP.
• Experience in Financial industry
• ETL Certification, Project Management Certification
• Experience with Commercial Cards applications and processes would be advantageous
• Experience with Agile methodology

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10-15 years of experience
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Coordinate with business owners and seniors stakeholders in Markets Desks to gather high level requirements and provide detailed data analysis and recommendations keeping in mind end to end impact.
• Responsible for clean requirement documentation, requirement walkthrough to implementation team and implementation validation.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10-15 years of experience. At least 10 years in Financial Services industry is preferred.
• In depth understanding with Retail Risk projects , basic understanding of Retail banking products.
• Any experience with Retail Risk application and regulatory models – CCAR, BASEL and Reporting will be preferred.
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) and SQL with extensive experience using Excel and SQL for data analysis
• Experience of working in Agile environment and on tools like JIRA and Confluence.
• Excellent communication skills and experience of handling senior stakeholders.
• Comprehensive knowledge of the principles of business analysis

Time Type:

Client Remediation Analytics

The Client Remediation – Data Analyst, accomplishes results through the management of professional team that Integrates subject matter and industry expertise within a defined area. The candidate is expected to contribute to standards around which others will operate and would require to develop in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. The candidate should possess communication and diplomacy skills that are required to guide, influence, and convince others, in particular colleagues in other areas and Regulators. He/She has responsibility for volume, quality, timeliness, and delivery of end results of an area. Involved in short-term planning resource planning. Indirect responsibility of a cross-functional team to identify and validate client population analytics for issues requiring client remediation and remuneration.

Responsibilities:

CRX team manages the analysis of the customer remediation issues for NAM Lines of Business ( Cards, Retail bank, Mortgage & Ops). The critical areas of work are :

• Remediation analysis : Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
• Impact assessment : Identification of size of the customers and the dollar amount impacted due to these issues.
• Issue Management & Root cause analysis : Identifying the issues and reasons for the issues by leveraging analytical methods.
• Audit Support : Tracking implementation plans and providing data evidence, artifacts for audit completion.

• Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed.

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• At least 5-8 years relevant experience
• Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives
• Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)
• Big data and machine learning experiences are (R, Python etc.) a plus

Tools and Platforms:

• Business Analysis, Requirement Gathering, Data Analysis
• Exposure in SAS, SQL, RDBMS
• Proficient in MS Excel, PowerPoint, and VBA
• Jira, Bitbucket

Domain Skills:

• Good understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred.

Other Info:

• Education Level: Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute
• Overall experience of 5-8 years with experience in Data Analyst role.
• Experience in Banking Industry is a plus.
• Job Category: Decision Management
• Schedule: Full-time
• Working days: Hybrid - Minimum 3 days in office in a week (adherence to CITI HWW policy)
• Shift: Regular Local Working Hours (aligned with NAM overlapping working hours)

Time Type:

Must Have:

• 10+ years of application/software development/maintenance
• Banking domain experience is a must
• 8+ Years of experience on Big Data Technologies like Apache Spark , Hive, Hadoop is must
• Must have worked on Abinitio or similar ETL technologies like Data stage, Informatica etc.
• Strong technical knowledge of Apache Spark, Hive, SQL and Hadoop ecosystem, UNIX/Python Scripting, Oracle/DB2
• Knowledge of Pyspark/Java & Python programming language. Hands-on experience on any two languages are mandatory
• Experience delivering high quality software following continuous delivery and using code quality tools (JIRA, GitHub, Jenkin, Sonar, etc.).
• Experience creating large-scale, multi-tiered, distributed applications with Hadoop and Spark
• Profound knowledge on different data storage solutions such as RDMBS(Oracle), Hive, HBase, Impala etc.
• Working experience in Agile methodology is mandatory
• Working experience with Financial application / Finance processes
• Ability to work independently, multi-task, and take ownership of various analyses or reviews
• Has to be results-oriented, willing and able to take ownership of engagements
• Strong analytical skills

Good to Have:

• Work experience in Citi or Regulatory Reporting applications
• Experience with JAVA(Core Java, J2EE, Spring Boot Restful Services), Python, Web services (REST, SOAP), XML, Java Script, Micro services, SOA etc.
• Experience with vendor products like Tableau, Arcadia, Paxata, KNIME is a plus
• Knowledge on NOSQL Databases like MongoDB, HBase, Cassandra etc. is a plus
• Experience with API development and use of data formats is a plus
• Hands on experience on cloud technologies especially around data engineering
• Hands on experience on AI/ML integration and creation of data pipelines

Time Type:

Responsibilities:

• Manage end to end TPM life cycle and associated risks for in scope supplier relationships.
• Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements.
• Represent business leadership to coordinate and facilitate Third Party Risk Management activities.
• Evaluate current market conditions and provide insight on trends/issues that may impact the business using external Third Parties.
• Complete or provide advice to BAO on the Risk Assessment for Third Party, identify any significant changes in relationship to trigger update of Risk Assessment process.
• Verify third party’s compliance to required policies and controls and manage TPM related MCA requirements for entire SMB Tech.
• Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate.
• Verify that Third Party contracts (e.g. Statements of Work) are properly executed and uploaded in Citi’s Contract Management System, working with the P&TPM organization if re-negotiations are required.
• In conjunction with the business and operations teams, review, prioritize, assess, and act on results of TPRM assessments/controls with the proper support from various internal functions (e.g., IS, CoB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations)
• Define risk mitigation strategies and risk exceptions based on the business’ risk appetite. Facilitate Own remediation of issues or gaps identified as part of ongoing monitoring.
• Provide thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles, performance, and risk trends.
• Serve as point of contact for Internal and External audits and ensure that third party’s remediation of audit or exam issues is sufficient and escalate, as necessary.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Act as a SME for all TPM related efforts, initiatives and remediation efforts for SMB Tech.
• Collaborate with team members to effectively respond to various TPM deliverables. Closely monitor various risk indicators, timely escalate issues as required, and drive remediation efforts.
• Support end to end lifecycle of the inter-affiliate relationships across SMB Tech.

• 10+ years of relevant experience in Third Party risk management and/or regulatory compliance function in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls.
• Excellent knowledge of Microsoft SharePoint and ability automate routine tasks to drive efficiency.
• Good knowledge of excel vba, powerquery etc. for effective management of various risk reports and automation opportunities.
• Excellent data analysis, representation (Excel, PowerPoint, SharePoint etc.) and presentation skills.
• Broad knowledge of key risk areas, with strong understanding of supplier or third party risk impact in a financial services
• Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management. Local language requirements as applicable to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment.

Time Type: