Ops Support Specialist jobs at Citi Group in India, Chennai
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Job title (1)
India
Chennai
157 jobs found
26.11.2024
CG
Citi Group Ops Sup Analyst India, Tamil Nadu, Chennai
Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms). Provide regular status updates for all project participants...
Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.). Providing process...
Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds. Ensure adherence to pre-defined SLO requirements for designated requests at...
Tracks business unit performance against the IT business plan and service level agreements; identifies gaps. Contributes to and / or creates internal communications. Works on mergers & acquisitions activities. Creates...
Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds. Ensure adherence to pre-defined SLO requirements for designated requests at...
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
Update help content used by Knowledge Hub end users to service client inquires, as needed. Execute work assigned, including annual review certification and change requests. Serve as liaison to business...
Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms). Provide regular status updates for all project participants...
Are you an experienced Ops Support Specialist looking for a new challenge in the tech industry? Consider a role with Citi Group in Chennai, India.
At CitiGroup, we are looking for highly motivated Ops Support Specialists to be part of the Technology team. In this role, you will provide technical support to Business and operatiional areas. You will primarily be responsible for operational trouble shooting and issue resolution, as well as creating and deploying modifications to the operational environment.
We are looking for an Ops Support Specialist who is customer focused and can build relationships with our clients. This specialist should exhibit excellent verbal and written communication skills and have a collaborative work ethic.
You will be expected to ensure the operational environment meets customer requirements. To do this, you must have the ability to analyze and problem solve, coordinate activities, and research technical solutions to resolve production issues.
In this position, you will have the chance to make a real contribution to the organization and have the opportunity to grow your knowledge and skill set. We provide excellent training and development opportunities to help those in this role become more proficient in supporting the technical operations of the business.
If you think this is the right opportunity for you, then we look forward to your application. Sign up to Expoint, the tech industry specific job platform, and get access to the very best Ops Support Specialist jobs in Chennai today.