Loan Specialist jobs at Citi Group in China

Responsibilities:

• Manage a portfolio of Top Tier Local Corporates and Global Subsidiaries and be responsible for TTS sales origination, cross-sell and retention across the portfolio
• Originate new TTS sales for clients, cross-selling TTS products and services to deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery
• Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients
• Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction
• Responsible for growing the TTS P&L of clients and oversee the sales process from origination to revenue realization for assigned clients
• Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T to achieve objectives
• Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews
• Cultivate client contacts in the key buying centers that allocate and influence the client’s TTS-related wallet
• Identify client goals & financial needs that can be addressed through the TTS platform
• Identify opportunities for new deals across TTS product set and geographies including multi-product requirements
• Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients
• Manage and drive the global / regional teams for each account:
• Champion multi-product an d/or cross-regional solutions and pricing through the deal review process (Product Sales will be responsible for overall proposal creation and deal review)
• Ensure global team communication (e.g. call reports, CRM, emails)
• Drive overall client satisfaction with the TTS platform and build customer loyalty
• Respond to customer escalation for operational/customer service issues, including complex or cross-geography issues
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Customer service oriented person with excellent communication skills
• Accounting background with good aptitude
• In-depth knowledge of regulations, market practices and bank operations
• Demonstrated interpersonal, oral/written communication skills
• Analytical and Advanced problem solving skills
• Independently motivated and resourceful
• A sense of pragmatism and urgency in execution of strategy
• Innate leadership ability to galvanize resources across units
• Product, sales and business management experience.
• People with relevant Banking/Finance/Client Service or relationship management
• Ability to work with broad group of stakeholders

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Responsibilities:

• Assist Team Manager to build revenue and volume momentum.
• Monitor individual telesales daily sales performance through call monitoring.
• Ensure a high standard of quality service delivered and coach telesales in order to achieve target.
• Review MIS report to measure telesales standard of performance.
• Handle and track customer complaints, investigate root cause and rectify with corrective and preventive measures.
• Provide training, team briefing, case sharing to enhance selling and servicing skills.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience
• Knowledge of consumer banking including credit card acquisition, portfolio management and insurance would be an advantage
• Demonstrated coordination, communication and negotiation skills
• Driven, results-oriented and able to work independently
• Proficient in Microsoft Office

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

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In this role, you’re expected to:

• Consult with clients to develop appropriate sourcing strategy, such as internal direct sourcing, networking, and social recruitment

• Source applicants, screen resumes, interview and assess candidates and provide list of qualified candidates to hiring managers

• Partner with respective Human Resource Advisors, compensation leads, and hiring managers to prepare reasonable and fair offers for internal and external talent

• Research markets and peer organizations to identify candidates, and provide positive candidate experience for internal and external candidates

• Participate in diversity recruiting events and activities

• Provide stakeholders with market data and activity information to assess talent pipeline for current and future needs as well as facilitate feedback conversations with key stakeholders and candidates

• Ensure all hiring policies and procedures are adhered to and that “best practice” recruitment guidelines are administered throughout the process

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 5- 8 years of relevant experience

• Experience in front office recruitment/sourcing for the financial services industry is required

• Consistently demonstrates clear and concise written and verbal communication

• Fluent business level Cantonese, Mandarin and English is preferred

Education:

• Bachelor’s degree/University degree or equivalent experience

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Time Type:

– C11

Project Description:

Responsibilities:

• Individual Contributor – Write good quality code in Angular JS 16

• Well versed with UI/UX Designs (Figma), Unit test using Jest

• Individual Contributor - Write good quality code in Java, Sprint Boot (related stack)

• Well versed with JUnit, Mockito, Integration Tests and Performance Tests

• Ability to design, develop components with minimal assistance

• Ability to effectively interact, collaborate with development team

• Ability to effectively communicate development progress to the Project Lead

• Work with developers onshore, offshore and matrix teams to implement a business solution

• Write user/supported documentation

• Evaluate and adopt new dev tools, libraries, and approaches to improve delivery quality

• Perform peer code review of project codebase changes

• Acts as SME to senior stakeholders and /or other team members

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code

• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems

• Apply fundamental knowledge of programming languages for design specifications.

• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging

• Serve as advisor or coach to new or lower level analysts

• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions

• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

4- 8 years of experience

• Good Knowledge of UI/UX Design and Tools (e.g. Figma), Angular JS and Jest for unit testing
• Good Knowledge of Spring including Spring Framework, Spring Boot, Spring Security, Spring Web, Spring Data
• Hands-on Knowledge of: Threading, Collections, Exception Handling, JDBC, Java OOD/OOP Concepts, GoF Design Patterns, MoM and SOA Design Patterns, File I/O, and parsing XML and JSON, delimited files and fixed length files, String matching, parsing, building, working with binary data / byte arrays.
• Good knowledge of SQL (Oracle dialect is preferable)
• Experience working with SOA & Micro-services utilizing REST.
• Experience with design and implementations of cloud-ready applications and deployment pipelines on large-scale container platform clusters is a plus
• Experience working in a Continuous Integration and Continuous Delivery environment and familiar with Tekton, Harness, Jenkins, Code Quality, etc.
• Knowledge in industry standard best practices such as Design Patterns, Coding Standards, Coding modularity, Prototypes etc.
• Experience in debugging, tuning and optimizing components
• Understanding of the SDLC lifecycle for Agile methodologies
• Excellent written and oral communication skills
• Experience developing application in Financial Services industry is preferred

Nice to have experience:

• Messaging Systems: RabbitMQ, ActiveMQ, Kafka, Tibco. IBM MQ, etc.
• Tomcat, Jetty, Apache HTTPD
• Able to work with build/configure/deploy automation tools
• Linux Ecosystem
• Kubernetes and Docker
• Autosys
• APIm
• APM Tools: Dynatrace, AppDynamics, etc.
• Caching Technologies: Hazelcast, MemCached, Redis etc

Qualifications:

• 4 - 8 years of relevant experience in the Financial Service industry
• Intermediate level experience in Applications Development role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated problem-solving and decision-making skills
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• This role is based within Wealth Markets, covering direct client activity in cash equity, listed derivatives and light OTC exotic equity products (e.g. equity swap, OTC accumulators, structured products). This position will be as a member of the execution team involved in covering Private Bank clients directly.
• Part of the integrated client team, delivering execution strategy recommendations to active Private Bank trading clients and internal Marketing teams.
• Actively market and develop a dedicated client base of between 20-30 long term accounts in order to achieve business revenue and service objectives. Identify client needs and objectives within overall investment objectives and match to service delivery capabilities.
• Develop and update market intelligence to introduce single stock ideas through Citi Research and CPB research functions.
• Maintain rigorous risk management approach with clients on their exposures in line with client risk tolerances.
• Responsible for increasing sales across the product set from cash equities and listed derivatives to OTC derivatives (vanilla, barrier, equity swap, accumulators and decumulators).
• Communicate/deliver/close on client investment proposals and new account pitches as part of the overall client team.
• Ensure conformity with global Firm standards of client service, regulatory, compliance, and operating model.
• Increase connectivity and engagement between Markets and Wealth clients and staff.
• Actively participate in daily morning meetings and marketing team sales calls
• Assist with the roll-out and development of the IT projects needed to expand and improve on the platform.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience.
• Proven sales and trading experience in financial services and structured products, including equity derivatives and light exotic products. Exposure to High Net Worth Private Bank clients and Family Offices would be beneficial.
• Good interpersonal and communication skills essential. Ability to develop strong working relationships across functional and geographical lines.
• Strong IT skills essential. Ability to work to tight deadlines.
• Regulated role with applicable/mandatory licenses and/or qualifications.
• Language proficiencies in Cantonese, English and Mandarin.

Education:

• Bachelor's/University degree, Master's degree preferred

Time Type:

Hybrid(Internal Job Title: Credit Initiation Manager– C12) based in Hong Kong.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Manage day to day operational works related to Secured Lending Products (Mortgage, Investment Lending and Premium Financing Loans), including but not limited to new application, credit line changes, annual renewal, account credit maintenance request as well as to achieve service / productivity standards, ensure work quality and take appropriate action to optimize risk-reward outcome. Ensure adequate resources are in place from time to time to support business applications volume.
• Monitor & ensure all processes are in compliance with credit policies, operating procedures and local regulatory requirements through effective execution of control program such as self-assessment, day 2 review, quality assurance framework etc.: report to Department Head for any control processing deficiencies issues.
• Review and identify opportunities to eliminate, automate or improve the workflow and process for productivity gain, cost efficiency and service improvement.
• Collaborate with various stakeholders such as Products, Risk Management, Technology, Regional Office (Other markets counterpart), other operation units and government statutory bodies to drive various business initiatives, enhancing applications processing & approval, other account credit maintenance request, post approval processes and government guarantee programs.
• Provide training and individual development guidance to staff, manages staff performance, makes compensation decision and manage staff career development.
• Perform credit analysis during credit assessment and exercise sound credit judgement in evaluating Secured Lending Products applications and account maintenance requests with compliance to the established guidelines / policies and maintain a balance thought between risk and business.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in a related role
• Intermediate to senior level experience in a related role with commensurate people management experience preferred.
• Demonstrated ability to resolve issues utilizing in-depth disciplinary knowledge of concepts and procedures.
• Consistently demonstrates clear and concise written and verbal communication.
• Bachelor’s degree/University degree or equivalent experience

Time Type: