Service Representative - C05 Guangzhou jobs at Citi Group in China, Yuexiu District
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China
Yuexiu District
6 jobs found
23.06.2024
CG
Citi Group Service Representative - C05 GUANGZHOU China, Guangdong Province, Yuexiu District
Assist with evaluating and resolving service inquiries from clients across different platforms. Effectively use various computer systems to complete assigned tasks and address account inquiries. Develop and maintain working knowledge...
Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc. Open and amend Letters of Credit (L/Cs), process payments and solve customer issues...
Provide customer service to existing clients, including first contact resolution, answering inquiries, addressing concerns, resolving complaints, and providing training assistance. Participate in engagement campaigns to potential and existing clients to...
Assist with evaluating and resolving service inquiries from clients across different platforms. Effectively use various computer systems to complete assigned tasks and address account inquiries. Develop and maintain working knowledge...
Provide day-to-day client servicing, handle and provide timely resolution to client issues. Validates client data and documentation in relevant systems. Takes the lead to coordinate and follow-up across internal departments...
Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and...
Assist with evaluating and resolving service inquiries from clients across different platforms. Effectively use various computer systems to complete assigned tasks and address account inquiries. Develop and maintain working knowledge...
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