Program Management Governance Business Unit Vp-hybrid jobs at Citi Group in Canada

explain what we do and

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

• Experience with all phases of Software Development Life Cycle

• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Other Relevant Skills

Responsibilities:

• Consistently develop, execute and deliver audit reports in a timely manner, in accordance with Internal Audit and Regulatory standards
• Review and approve the Business Monitoring Quarterly summary and serve as lead reviewer for all reviews
• Collaborate with teams across the business and determine impact on overall control environment and audit approach
• Manage audit activities for a component of a product line, function, or legal entity at the regional or country level
• Leverage a comprehensive expertise to manage a team
• Advise the business on change initiatives, while advancing integrated auditing concepts and technology adoption
• Recommend interventions to issues, propose solutions for risk and control problems, partner with Directors and Managing Directors to develop approaches for broader corporate issues
• Apply in-depth understanding of Internal Audit standards, policies and regulations to a specific product or function area Qualifications.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Effective comprehension of business side of audit function and subject matter expertise regarding technology application
• Effective verbal, written and negotiation skills
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment
• CPA or Chartered Public Accountant
• SOX experience

Education:

• Bachelor's/University degree, Master's degree preferred

Other Relevant Skills

• We will act as a gatekeeper for remediation requests from IS teams – and ensure:
  • the accuracy of tracking,
  • the timely closure of false positives,
  • pushing back against the unnecessary proliferation of CAPs
• We will make sure that Checkmarx issues and Blackduck issues are appropriately prioritised according to the actual risk presented to the firm, and do not jump the queue
• We will help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline
• We will ensure that response times and reliability for security systems and data are of an acceptable standard

• We will take care of Firewall requests and make sure that they are managed in a predictable fashion
• We will be ready to work with unix and wintel SAs, DBAs and other infrastructure teams to implement individual requests, and to improve the quality of service overall
• We will establish SLAs with infrastructure teams, and ensure that they are tracked
• We will challenge processes that make developers unproductive without compromising security – for example restricted access to UAT, awkward workflow and multiple requests for powerbroker in production
• We will make it easier to order servers, and easier to go to cloud

• We will help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes
• We will participate in automation of painful manual processes (for example, raising WAIS tickets)
• We will monitor the uptime of key services such as bitbucket, artifactory, JRA, Confluence, uDeploy, and we will be empowered to drive improvements
• We will help our partners in CTI to provide performant tools including but not limited to:
  • Confluence
  • ServiceNow
  • JIRA
  • Artifactory
  • Bitbucket

• We will take care of safe, consistent onboarding to Citi approved identity management solutions, and teach developers how to work with these systems

• 5-8 years of relevant experience
• Experience in systems analysis, software development and development pipeline.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Bachelor’s degree/University degree or equivalent experience

Other Relevant Skills

Key Responsibilities:

• Lead all phases of the software development lifecycle (SDLC), from feasibility studies and cost estimation to deployment, maintenance, and user support. This includes analysis, design, coding, testing, and implementation.
• Provide technical expertise and guidance to business users, stakeholders, and other technology teams.
• Analyze complex business and system processes, evaluate industry best practices, and recommend innovative programming solutions.
• Design and implement robust security measures throughout the SDLC, ensuring system integrity and data protection.
• Build and manage CI/CD pipelines, coordinating deployments, releases, and associated documentation.
• Collaborate with users, clients, and other technical groups to address issues, propose solutions, and implement systems.
• Define and maintain operating standards and procedures, ensuring adherence to best practices.
• Mentor and coach junior team members, fostering their professional development.
• Operate with a high degree of autonomy and sound judgment, making informed decisions that consider business risks and align with company policies and regulations.
• Act as a subject matter expert (SME) for stakeholders and team members.
• Prioritize the firm's reputation and safeguard its assets by adhering to applicable laws, regulations, and ethical guidelines.
• Participate actively in building and maintaining a strong engineering culture.

Required Skills/Experience:

• 7+ years of hands-on professional software development experience.
• Proficiency in Java, Python, JavaScript, or React.
• Experience building RESTful APIs using frameworks like Spring.
• Experience working with event-driven systems, microservices, and micro-frontend UIs.
• Proven ability to follow TDD and clean code principles.
• Strong understanding of data structures, algorithms, and SQL.
• Ability to work independently in a fast-paced and rapidly changing environment.

Preferred Skills/Experience:

• Familiarity with cloud services like AWS and distributed systems such as Kafka, Kubernetes, S3, DynamoDB, MongoDB, or other NoSQL databases.
• Experience working in the investment banking or financial services industry.
• Experience with Java/J2EE, Spring Boot, Hibernate, and RESTful web services (XML, JSON).
• Extensive experience with Core Java, including multi-threading and collections framework.
• Deep understanding of persistent storage technologies (RDBMS like Oracle, SQL Server).
• Experience in the payments domain.
• Experience working in Agile (Scrum/Kanban) and distributed teams.

Education:

• Bachelor's degree in Computer Science, Engineering, or a related field involving software programming or systems engineering.

Other Relevant Skills

Responsibilities:

• Work in partnership with Design Lead/Creative Director and peers/teammates to deliver the best user experiences that drive positive business results.
• Create design deliverables on assigned projects (e.g., comps, style guides, branding, graphics, layouts, etc.)
• Contribute to delivery of architecture-focused deliverables in projects (e.g., information architecture, taxonomy, journey maps, content structures, etc.)
• Align to team objectives and lead the delivery of UX/UI of projects or work efforts that have a direct effect on business results within a functional or operational area.

Qualifications:

• 5+ years relevant UX design experience
• 1+ years managing people/teams
• Strong portfolio that demonstrates an expert capability in design principles, UX solutions and thinking.
• Extensive experience with visual design, principles of UI design, layouts, graphics development, typography, color, and visual theories
• Knowledge of user experience disciplines such as UX architecture, research, usability, and content strategies
• Experience working with cross-functional teams
• Trained and experienced in digital design, web, and mobile development in an enterprise environment
• Experience designing with mobile layouts in mind
• Capable of understanding and articulating technical feasibility of solutions with business, product and development teams.

•Capable of communicating with technical developers to transfer design to deliverables

Other Relevant Skills

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks

Responsibilities:

• EUC/ITeSS Delegate Accountable Business Owner for DART (Risk Data, Analytics, Reporting and Technology, reporting directly to the Acountable Business Owner (ABO)
• Responsible for governing EUC Risk Reduction planning, ITeSS (IT enabled Smart Solutions) migration efforts as well as monitoring the active control environment around (inclusive of metrics based reporting) registered EUCs and ITeSS Use Cases within DART
• ABO Delegate will also be responsible for ensuring all EUC/ITeSS Champions and Owners are familiar with their requirements and responsibilities under the EUC Policy and Standard
• Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management
• Policy, Lesson Learned Policy and Control Inventory
• Lead the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance.
• Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner.
• Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process.
• Develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool.
• Regularly report on quality control outcomes and control effectiveness to top management and relevant stakeholders.
• Proficient knowledge of regulatory guidance specific to quality assurance and monitoring/testing lifecycle.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
• Develop and implement strategy and process improvement initiatives.
• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make recommendation for risk and controls remediation.
• Expert knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Expert understanding of compliance laws, rules, regulations, and best practices.
• Deep understanding of Citi’s Policies, Standards, and Procedures.
• Strong leadership, decision-making, and problem-solving skills.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Ability to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Excellent communication skills; ability to engage and inspire across stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team asBusiness Analytics Sr Analystbased in Mississauga, Canada.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The IA Centralized Analytics functionensures that members of Internal Audit are equipped with right technology, governance and analytics platform to increase the effectiveness and performance of audit activities,expand coverage, and by thisenable robust audit assurance

In this role, you're expected to:

• Participates in designing and delivering the innovative tools for Auditors
• Has subject matter expertise in the optimization of audit processes and tools improvements.
• Defines data needs, designing, and coordinating audit solutions development in accordance with professional standards.
• Pro-actively develops automated routines to help Auditors with Audit Testing and Audit Lifecycle.
• Provides coaching to Audit team members regarding the use of solutions and supporting provision of appropriate trainings / guidelines.
• Provides support to other members of the IA Centralized Analytics team, and wider Digital Solutions and Innovation team.
• Applies understanding of business processes to identify opportunities to enhance audit efficiencies and effectiveness through the design and delivery of automated processes.
• Has strong verbal and written communication skills to clearly articulate business requirements and results and make practical recommendations for technology teams to develop solutions.
• Develops professional relationships with audit teams to assist in the definition of Audit Solution and Automation opportunities.
• Develops effective working relationships with technology and business management of the area being audited, to facilitate understanding or processes and sourcing of data.
• Promotes continuous improvement in all aspects of audit automation activities (e.g., technical environment, software, operating procedures).

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 5 years of business / audit analyst experience in providing analytical techniques and automated solutions to business needs.
• Excellent technical, programming, project management, Agile and coordination skills
• Excellent analytical ability to understand business processes and related risks and controls and design innovative audit solutions based upon audit needs.
• Strong interpersonal and multicultural skills for interfacing with all levels of internal and external audit and management.
• Self-driven, problem-solving approach. Understanding and optimization of procedures, and following these to keep quality and security of processes.
• Work experience in global environment and in large company.
• Work experience in stakeholder management and Senior Management reporting
• Detail oriented approach, consistently performing diligent self-reviews of work product, and attention to data completeness and accuracy.
• Data literate, with the ability to understand and effectively communicate what data means to technical and non-technical stakeholders.

Proficiency in two or more of the following technical skills is:

• SQL, Python
• Hadoop ecosystem (Hive, Impala, PySpark etc).
• Alteryx, KNIME
• SDLC, Agile
• Appian

Experience of the following areas would be preferred:

• Experience as an Application Manager, Developer or Agile Product Owner of Software Development.
• Gathering Business Requirements and Designing Technology Solutions
• Driving process / technology changes (proof of concept, adoption, migration)
• Knowledge of Gen-AI and prompt engineering.
• Working with non-structured data such as PDF files.
• Providing analytics / technology training to business users.
• Understanding technology architecture
• Banking Businesses (i.e., Institutional Clients Group, Consumer, Corporate Functions) or areas of expertise (i.e. Anti-Money Laundering, Regulatory Reporting)
• Big Data analysis including big data dedicated use like HUE, Hive
• Project Management / Solution Development Life Cycle / Scaled Agile Framework

What we offer:

• A chance to develop in a highly innovative environment where you can use the newest technologies in a top-quality organizational culture.
• Professional development in a truly global environment
• Inclusive and friendly corporate culture where gender diversity and equality is widely recognized
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services.

Time Type: