Investment Banking Business Analyst Hybrid jobs at Citi Group in Canada

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Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

• Experience with all phases of Software Development Life Cycle

• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Other Relevant Skills

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-7 years of relevant experience
• Experience as a DevOps engineer or in a similar software engineering role
• Proficiency with Git and GitHub workflows
• Good knowledge of Ruby or Python
• Working knowledge of databases and SQL
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Other Relevant Skills

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Experience with Microservices architecture and building scalable streaming and batch applications.
• Experience with Agile development methodologies – ART (Agile release Train)
• Familiarity with data processing using Kafka streams, spark and storing and consuming from Hive.
• Hands on knowledge of using consumption tools like Starburst and Tableau.
• Deep understanding of data management concepts and self service capabilities.
• Strong SQL skills and experience with Bigdata.
• Experience with data governance principles and practices.
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Other Relevant Skills

• We will act as a gatekeeper for remediation requests from IS teams – and ensure:
  • the accuracy of tracking,
  • the timely closure of false positives,
  • pushing back against the unnecessary proliferation of CAPs
• We will make sure that Checkmarx issues and Blackduck issues are appropriately prioritised according to the actual risk presented to the firm, and do not jump the queue
• We will help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline
• We will ensure that response times and reliability for security systems and data are of an acceptable standard

• We will take care of Firewall requests and make sure that they are managed in a predictable fashion
• We will be ready to work with unix and wintel SAs, DBAs and other infrastructure teams to implement individual requests, and to improve the quality of service overall
• We will establish SLAs with infrastructure teams, and ensure that they are tracked
• We will challenge processes that make developers unproductive without compromising security – for example restricted access to UAT, awkward workflow and multiple requests for powerbroker in production
• We will make it easier to order servers, and easier to go to cloud

• We will help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes
• We will participate in automation of painful manual processes (for example, raising WAIS tickets)
• We will monitor the uptime of key services such as bitbucket, artifactory, JRA, Confluence, uDeploy, and we will be empowered to drive improvements
• We will help our partners in CTI to provide performant tools including but not limited to:
  • Confluence
  • ServiceNow
  • JIRA
  • Artifactory
  • Bitbucket

• We will take care of safe, consistent onboarding to Citi approved identity management solutions, and teach developers how to work with these systems

• 5-8 years of relevant experience
• Experience in systems analysis, software development and development pipeline.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Bachelor’s degree/University degree or equivalent experience

Other Relevant Skills

Key Responsibilities:

• Lead all phases of the software development lifecycle (SDLC), from feasibility studies and cost estimation to deployment, maintenance, and user support. This includes analysis, design, coding, testing, and implementation.
• Provide technical expertise and guidance to business users, stakeholders, and other technology teams.
• Analyze complex business and system processes, evaluate industry best practices, and recommend innovative programming solutions.
• Design and implement robust security measures throughout the SDLC, ensuring system integrity and data protection.
• Build and manage CI/CD pipelines, coordinating deployments, releases, and associated documentation.
• Collaborate with users, clients, and other technical groups to address issues, propose solutions, and implement systems.
• Define and maintain operating standards and procedures, ensuring adherence to best practices.
• Mentor and coach junior team members, fostering their professional development.
• Operate with a high degree of autonomy and sound judgment, making informed decisions that consider business risks and align with company policies and regulations.
• Act as a subject matter expert (SME) for stakeholders and team members.
• Prioritize the firm's reputation and safeguard its assets by adhering to applicable laws, regulations, and ethical guidelines.
• Participate actively in building and maintaining a strong engineering culture.

Required Skills/Experience:

• 7+ years of hands-on professional software development experience.
• Proficiency in Java, Python, JavaScript, or React.
• Experience building RESTful APIs using frameworks like Spring.
• Experience working with event-driven systems, microservices, and micro-frontend UIs.
• Proven ability to follow TDD and clean code principles.
• Strong understanding of data structures, algorithms, and SQL.
• Ability to work independently in a fast-paced and rapidly changing environment.

Preferred Skills/Experience:

• Familiarity with cloud services like AWS and distributed systems such as Kafka, Kubernetes, S3, DynamoDB, MongoDB, or other NoSQL databases.
• Experience working in the investment banking or financial services industry.
• Experience with Java/J2EE, Spring Boot, Hibernate, and RESTful web services (XML, JSON).
• Extensive experience with Core Java, including multi-threading and collections framework.
• Deep understanding of persistent storage technologies (RDBMS like Oracle, SQL Server).
• Experience in the payments domain.
• Experience working in Agile (Scrum/Kanban) and distributed teams.

Education:

• Bachelor's degree in Computer Science, Engineering, or a related field involving software programming or systems engineering.

Other Relevant Skills

Responsibilities:

• Work in partnership with Design Lead/Creative Director and peers/teammates to deliver the best user experiences that drive positive business results.
• Create design deliverables on assigned projects (e.g., comps, style guides, branding, graphics, layouts, etc.)
• Contribute to delivery of architecture-focused deliverables in projects (e.g., information architecture, taxonomy, journey maps, content structures, etc.)
• Align to team objectives and lead the delivery of UX/UI of projects or work efforts that have a direct effect on business results within a functional or operational area.

Qualifications:

• 5+ years relevant UX design experience
• 1+ years managing people/teams
• Strong portfolio that demonstrates an expert capability in design principles, UX solutions and thinking.
• Extensive experience with visual design, principles of UI design, layouts, graphics development, typography, color, and visual theories
• Knowledge of user experience disciplines such as UX architecture, research, usability, and content strategies
• Experience working with cross-functional teams
• Trained and experienced in digital design, web, and mobile development in an enterprise environment
• Experience designing with mobile layouts in mind
• Capable of understanding and articulating technical feasibility of solutions with business, product and development teams.

•Capable of communicating with technical developers to transfer design to deliverables

Other Relevant Skills

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 3 - 5 years experience
• Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
• Participation in some process improvements.
• Previous experience or interest in standardization of procedures and practices.
• Basic Business knowledge/ understanding of financial markets and products.
• Knowledge/ experience of problem Management Tools.
• Understands of how own sub-function integrates within the function and commercial awareness
• Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
• Good customer service, communication and interpersonal skills
• Good knowledge of the business and its technology strategy
• Consistently demonstrates clear and concise written and verbal communication skills
• Knowledge of issue tracking and reporting using tools
• Good all-round team member
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Ability to communicate appropriately to relevant stakeholder

• Bachelor’s/University degree or equivalent experience

Time Type: