Jobs at Cisco in Saudi Arabia, Riyadh

Your Impact:

• Gain access to the broad range of Cisco technologies and applications across the Service Provider market.
• Direct account and partner responsibilities, staying informed about competitive solutions, products and services.
• Provide technical and sales support withing your assigned territory, delivering compelling technical presentations to customers, partners and prospects.
• Assist in developing formal technical sales plans and proposals for key opportunities.
• Lead pre-sale activities such as quoting, network design, technical and financial proposals, and pre-sale testing, etc.
• Demonstrate expertise in cross-architectural solutions spanning Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Routing and Switching, Security, Automation and more.
• Alongside your technical skills, you will continuously learn and stay current on networking trends to drive customer success and innovation.

Minimum Qualifications

• Cloud Infrastructure Design and Deployment: Demonstrated ability to design, architect, and deploy scalable cloud solutions using Cisco cloud technologies and hybrid cloud architectures, ensuring seamless integration with existing data center environments.
• Cisco Secure AI Factory Expertise Proficient in proposing, designing, and implementing Cisco Secure AI Factory solutions, including AI-ready data center infrastructure, security-first architecture, and AI software platforms, to accelerate enterprise AI adoption and secure AI workloads.
• Data Center Networking and Compute Solutions Skilled in configuring and managing Cisco data center networking products such as Nexus 9000 Series switches, ACI, UCS compute platforms, Intersight (or equivalent competitor products) GPU, Storage to deliver high-performance, scalable, and secure data center environments.
• Thorough expert of protocols like VOQ, VDC, VPC, FABRIC PATH, VXLAN, OTV, SAN, VSA; FCIP, FCOE, N1000V, ROCv2.
• Have software programming skills and its usage with Cisco APIs.
• Knowledge and understanding of Software Automation evolution, Micro-Services architecture, and Container networking.
• 5+ years of shown success in designing end-to-end enterprise network.

Preferred Qualifications

• CCIE DC certification, Cisco Devnet, Microsoft Azure certification, Google Cloud certification, AWS certification or equivalent is preferred.
• Presales experience working with telecom/service provider customers.
• Strong understanding of adjacent technologies/architecture such as Service provider networking, Security, Enterprise routing and switching, collaboration, Mobility.
• Skilled in understanding the customers’ business drivers and aligning these to Cisco solutions.
• Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
• Have hands on experience in routing and switching products.
• Capabilities to lead a group of people with various technical background.
• Fluency in Arabic language.

Are you looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider team at Cisco? There has never been a better time than now to be a part of the Service Provider (SP) industry. In recent years, we have witnessed the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have demonstrated resilience by quickly adapting to sudden shifts in demand and will continue to be the backbone of emerging societies, markets, and industries. Moving forward, they will evolve their strategies to meet shifting customer needs and expectations, providing secure, resilient, balanced, and reliably connected purpose-centric ecosystems. Join us and be part of an incredible team where you can help build the bridge to possible.

As a Solutions Engineer at Cisco, you will work closely with the Service Provider Sales team to identify customer needs, demonstrate Cisco solutions, and design tailored products that drive digital transformation. You will provide expert technical guidance focused on customer success and aligned outcomes, while enjoying the flexibility to manage your work in a way that delivers the best results for both customers and your team. This role combines technical expertise with strong communication to connect customer business drivers to Cisco solutions effectively.

Your Impact:

• Gain access to the broad range of Cisco technologies and applications across the Service Provider market.
• Direct account and partner responsibilities, staying informed about competitive solutions, products and services.
• Provide technical and sales support withing your assigned territory, delivering compelling technical presentations to customers, partners and prospects.
• Assist in developing formal technical sales plans and proposals for key opportunities.
• Lead pre-sale activities such as quoting, network design, technical and financial proposals, and pre-sale testing, etc.
• Demonstrate expertise in cross-architectural solutions spanning Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Routing and Switching, Security, Automation and more.
• Alongside your technical skills, you will continuously learn and stay current on networking trends to drive customer success and innovation.

Minimum Qualifications

• .
• Wireless and Access Security Proficiency: Skilled in deploying and integrating Cisco wireless solutions with embedded access security features, ensuring secure and seamless connectivity across enterprise environments.
• SD-WAN Solution Design and Implementation: Proven experience in planning, designing, and supporting Cisco SD-WAN solution (or competitive products), including migration assessments, implementation planning, and solution validation to meet business and technical requirements.
• ThousandEyes Network Intelligence Integration: Ability to leverage Cisco ThousandEyes for end-to-end network and application performance monitoring, enabling rapid identification and resolution of network issues across internal, ISP, and cloud environments.
• Expertise in Cisco Collaboration Technologies: Proficiency with Cisco Webex platform (including calling, messaging, meetings, and content sharing), Cisco Meeting Server, Cisco Unified Communications Manager, and Cisco Expressway for secure remote access, conferencing and contact center solutions.
• DevNet and Network Automation Proficiency: Demonstrated capability in network automation and programmability using Cisco DevNet tools and certifications. Skills include automating workflows across network, security, collaboration, and computing infrastructures using Python, REST APIs, Ansible, Terraform, and CI/CD pipelines. Proven experience in designing, developing, and deploying automated network solutions to streamline operations and improve scalability and reliability.
• Secure Access and Zero Trust Network Access (ZTNA) Expertise: Proven ability to design, present, and implement Cisco Secure Access solutions that provide seamless, cloud-delivered Security Service Edge (SSE) capabilities. This includes secure private access, secure internet access, Zero Trust Network Access (ZTNA), secure web gateway (SWG), cloud access security broker (CASB), firewall-as-a-service (FWaaS), and data loss prevention (DLP). Experience with integrating identity providers (e.g., SAML-based SSO with Azure AD, Okta) and deploying Cisco Secure Client for remote and on-premises users to ensure secure, frictionless access from any device or location. Ability to leverage Cisco Talos threat intelligence and AI-assisted policy management to mitigate risks and enforce granular security policies.
• 5+ years of shown success in designing end-to-end enterprise network.

Preferred Qualifications

• Cisco CCNP / CCIE certifications or equivalent is preferred.
• Presales experience working with telecom/service provider customers.
• Strong understanding of adjacent technologies/architecture such as Data Center, Security, Cloud, AI, virtualization.
• Skilled in understanding the customers’ business drivers and aligning these to Cisco solutions.
• Negotiation skills to craft solutions that are beneficial to our customers and Cisco.
• Have hands on experience in routing and switching products.
• Capabilities to lead a group of people with various technical background.
• Fluency in Arabic language.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

What You'll Do

As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.

• Drive adoption of software and services, leading to successful renewals and growth by mitigating renewal risks and increasing customer retention rates.

• Develop and maintain strong executive and technical relationships with customers, understanding their business challenges and objectives.

• Advocate for customers within Cisco, ensuring their needs are met, and they receive a high-quality customer experience.

• Own financials, including services revenue and margin, and make strategic financial decisions.

• Build and implement Technical Adoption Plans and E2E Customer plans in partnership with CSS, aligning with customer goals to improve technology investments and promote full use of our technologies.

Minimum qualifications:

• 8 years of proven experience.
• CCIE preferred, but also a good level of technical understanding will also be considered.

• Knowledge of a single technology architecture

• Experience driving successful customer adoption and delivery of projects.

• Experience developing and maintaining strong senior level relationships

• Experience coordinating cross-functional teams in a matrix organization

• Financial and/or adoption forecasting experience
• Fluent Arabic required

(This is the Standard and cannot be changed)

. The iAE, Mid-Market is creating, managing and driving opportunities in collaboration with Cisco partners for a designated portfolio of Mid-Market Private accounts. Working as part of a highly collaborative sales Pod team alongside Inside Account Executives (iAE) and Solutions Engineers (SE), this role focuses on Cisco’s Networking portfolio while also orchestrating cross-architecture opportunities within the sales Pod.

• Achieve assigned quota targets for the designated Mid-Market Private Sector account list
• Master comprehensive expertise in Cisco’s Networking portfolio, including competitive positioning and sales acumen
• Own full responsibility for managing Networking opportunities through the entire sales cycle
• Lead quarterly territory planning in collaboration with the Pod
• Orchestrate cross-architecture opportunities on shared account list with members of the Pod
• Collaborate regularly with partners to attract and close deals and support customer adoption
• Share responsibility for maintaining pipeline excellence across all architectures within the Pod
• Own responsibility of consolidating Pod forecast and adherence to sales operational best practices
• Maintain a comprehensive understanding of Cisco’s full product portfolio to deliver the “One Cisco Story”
• Stay updated on industry trends, market dynamics, competitive insights to inform strategy and execution
• Daily apply Cisco’s Tech Stack, Agentic AI, and Sales Plays to scale and optimize customer engagement
• Fulfill a hybrid role with occasional travel for critical customer and partner engagements

If you enjoy selling in a changing environment, are goal motivated and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal collaborators, we have a place for you.

• You have 3+ years’ B2B selling experience in a similar or adjacent industry.
• You exude a love for IT and ability to tap into technology.
• You have a history of career progression and desire for professional development
• You've got experience owning the full sales cycle (prospecting, customer demos, negotiating and closing the sale).
• Highly motivated with a “hunting spirit” to develop new opportunities and grow business
• You are able to demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market.
• You are passionate about sales and building positive relationships.
• You have the ability to engage in active listening, to identify pain points- both current and future, and propose solutions to improve their process.
• You are a flexible and resilient problem solver; our strongest teammates have a sense of urgency to resolve issues.
• You thrive in a team environment and enjoy sharing ideas
• You take pride in your positive and upbeat energy.
• Experience using digital selling tools such as Salesforce and LinkedIn Navigator, are a plus.
• Fluency in Arabic/English

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)