Customer Success Manager jobs at Cisco in Poland, Krakow
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You possess a good understanding of customers and the competitive landscape, as well as regulatory requirements. You have strong leadership skills and the ability to successfully operate in a cross-functional,...
Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience. Demonstrated ability in incident management or a similar role, preferably within the collaboration technologies sector....
Drive adoption of software and services, leading to successful renewals and growth by mitigating renewal risks and increasing customer retention rates. Develop and maintain strong executive and technical relationships with...
Driving softwareutilisation. Proactively handling renewal risks,demonstratinginsights to increase customer retention, andfacilitatingworkshops to review adoption progress and ensure successful onboarding. objectives, and collaborating with Sales, Customer Success, Renewals, and Business Entities...
Risk Management : Identify and mitigate renewal risks, including those associated with low technical adoption, to allow for successful product integration and consistently meet customer expectations. Collaboration : Work closely...
Driving softwareutilisationand value realization, leading to customer renewals and business growth. Proactively handling renewal risks,demonstratinginsights to increase customer retention, andfacilitatingworkshops to review adoption progress and ensure successful onboarding. Building positive...
Issue Management: Act as an escalation point for our customers, partners, and internal team members during high profile or repeated issues. Build and drive action plans related to operational success....
You possess a good understanding of customers and the competitive landscape, as well as regulatory requirements. You have strong leadership skills and the ability to successfully operate in a cross-functional,...
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