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Mexico
Mexico City
30 jobs found
09.09.2025
C
Cisco Network Support Engineer Cisco Meraki Mexico, Mexico City, Mexico City
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Description:A foundational understanding of and firsthand experience with network technologies including firewalls, content filters, routing/switching, VLANs, VPNs, and 802.11a/b/g/n/ac wireless.Detailed and thorough comprehension of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.Experience supporting or testing LANs, VLANs, 802.11 wireless networks, VPNs, NAT devices, & DHCP servers.Outstanding written and verbal English communication. Plus, strong customer service skills.Excellent time management, follow-through, and attention to detail.
Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
**Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2 days per week**
Your Impact
- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced
Preferred Qualifications
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
- Working towards or have a bachelor’s degree in computer information technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Ability to multitask and work under stress.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
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09.09.2025
C
Cisco Consulting Engineer – Meraki Mexico, Mexico City, Mexico City
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Description:
Your Impact
We seek a passionate Meraki Consulting Engineer to plan, design, implement, and optimize networking edge environments.
- Drive consulting service and technical support.
- Develop and deliver deliverables focusing on business priorities.
- Lead team members through delivery projects.
- Build trusted relationships with high-profile customers.
Minimum Qualifications
- Bachelor’s or Master's degree in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical Engineering; or 5+ years of significant experience in the IT industry.
- Customer-facing experience (3 years minimum).
- Experience in planning, designing, implementing, and optimizing Meraki full stack networks.
- Deep technical proficiency in Cisco Meraki technologies with validated expertise in three or more of the following areas: Cisco Meraki Cloud Architecture and Administration, Meraki Product Families, Networking Fundamentals, Network Design and Deployment, Security Features, Troubleshooting and Monitoring, Operational Support, Endpoint and Device Management, or Automation and API.
- Time management, organization, communication and presentation skills in English (B2 level).
Preferred Qualifications
- CCNA or CCNP Enterprise.
- Cisco Wireless knowledge and/or Radio-Frequency understanding and tuning.
- Cisco Catalyst Center knowledge.
- Cisco Identity Services Engine (ISE) knowledge.
- Cisco DevNet Associate.
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24.08.2025
C
Cisco Solutions Engineer Mexico, Mexico City, Mexico City
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Description:
Your Impact
Direct account and partner responsibilities for Enterprise accounts.
- Keep up-to-date on relevant competitive solutions, products, and services.
- Provide technical and sales support for accounts in assigned territory.
- Experience in leading projects in big accounts.
- Perform technical presentations for customers, partners, and prospects.
- Assist with the development of formal sales plans and proposals for assigned opportunities.
- Actively participate as a specialist on the assigned Virtual Team and provide consultative support in their area of specialization to other Solutions Engineers.
- +7 years of related experience
- Pre-Sales experience
- Current CCNP or CCIE Certifications
- Knowledge and proven operating experience in one of the following areas of specialization: Unified Communications, Video, Campus LAN & WLAN, WAN, SD-WAN, Security, BYOD architectures, Data Center Technologies, Big Data, Analytics, SDN, Server Architecture, Virtualization, Programmability.
- Availability to travel up to 50% to customer sites and corporate offices
- Typically requires BS/BA (EE/CS) or equivalent.
- Excellent written and verbal communication, listening, and strong presentation skills
- Strong problem-solving skills: ability to assess a problem and settle an effective course of action.
- Ability to work effectively and contribute as a team member.
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28.07.2025
C
Cisco Technical Consulting Engineer Mexico, Mexico City, Mexico City
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Description:
Your Impact
- You will interact with and support our customers remotely.
- Apply sophisticated fixed techniques to provide outstanding solutions to our customers' individual needs.
- Work on critical, overly sophisticated problems and partner with engineering and development teams to resolve customer problems.
- Collaborate with teams to help reproduce and resolve customer issues.
- While getting experience in the job, you will have the opportunity to mentor new hires, develop training, be part of big events like Cisco Live where you can show your knowledge to the rest of the world.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Here at Cisco, we love the collaboration spirit, therefore you will always find people to help you succeed in your role.
- Active or expired CCNA, CCNP, or equivalent certifications, or related work experience.
- Strong analytical skills and experience working with Cisco Wireless platforms and RF environments.
- At least 3 years of experience in the networking industry, including familiarity with networking products and protocols.
- Knowledge of IP networking, including Layer 2 and Layer 3 protocols, LAN/WAN, TCP/IP, DHCP, DNS, routing, SNMP, NETCONF, and Quality of Service (QoS), is preferred.
- BS in a technical field (such as CS, EE, IT) or equivalent 3+ years related experience in Customer Service and Support.
- Experience analyzing network traffic and packet flows using tools such as Wireshark, Omnipeek, or similar.
- Experience with server virtualization technologies, including but not limited to VMware ESXi, Microsoft Hyper-V, Linux KVM, and ENCS NFVIS.
- Administrative experience with Linux-based hosts, servers, and devices, including performance monitoring, log analysis, and user management.
- Experience with a variety of Cisco wireless platforms, such as AIREOS, IOS-XE, IOS/COS/Catalyst Access Points, Cisco Spaces, CMX, Prime Infrastructure, Catalyst Center, and Embedded Wireless Controller (EWC).
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28.07.2025
C
Cisco Implementation Engineer ThousandEyes Mexico, Mexico City, Mexico City
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Description:
Requirements:
- A standout "customer first" attitude
- Bachelor’s or advanced degree in a technical field, or equivalent working experience
- At least 3-5 years working in a customer-facing role
- Project management and consulting experience mandatory
- Firm grasp of network and application protocols(Cisco/Juniper certification strongly preferred - CCNA/JNCP, etc. )
- Experience with Cloud/SaaS software products is a plus
- Experience maintaining or implementing LAN/WAN environments
- Familiarity with web technologies (deployment, maintenance, debugging) including REST APIs
- Experience with at least 1 programming language (Java, Python, JavaScript, etc.)
- Outstanding communication and problem-solving skills
- Deep technical acumen
- Enjoy a fast-paced, multifaceted environment
- Able to prioritize and accomplish tasks in tight timeframes
- English and Portuguese written and spoken communication skills (at C1/native level)
Responsibilities:
- Guide customers on deploying and implementing the ThousandEyes product
- Implement ThousandEyes in customer environments in an efficient and cost-effective manner
- Engage with customers to deliver product implementation and integration services
- Lead many projects concurrently understanding current and future action items
- Delivery of training and industry best practice discussions
- Build value-based relationships with customers, leading to referral and renewal
- Leverage enterprise data analytics to track and report on customer engagement
- Contribute to best practice creation and maintenance
- Track and report on utilization and work performed
- Special projects as assigned
- Identification of potential product/services upsell or cross-sell opportunities
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26.07.2025
C
Cisco Network Support Engineer Cisco Meraki City Mexico, Mexico City, Mexico City
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Description:A foundational understanding of and firsthand experience with network technologies including firewalls, content filters, routing/switching, VLANs, VPNs, and 802.11a/b/g/n/ac wireless.Detailed and thorough comprehension of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.Experience supporting or testing LANs, VLANs, 802.11 wireless networks, VPNs, NAT devices, & DHCP servers.Outstanding written and verbal English communication. Plus, strong customer service skills.Excellent time management, follow-through, and attention to detail.
Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
**Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2 days per week**
Your Impact
- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced
Preferred Qualifications
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
- Working towards or have a bachelor’s degree in computer information technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Ability to multitask and work under stress.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
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22.06.2025
C
Cisco Technical Consulting Engineer Mexico, Mexico City, Mexico City
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Description:
As Technical Consulting Engineer (TCE), you will:
- Provide sophisticated technical support for Cisco security products (AAA (Authentication, Authorization, and Accounting), ISE (Identity Services Engine), and AnyConnect technologies) to Cisco customers, partners, account teams, and other internal technical support teams.
- Handle a wide variety of technical support problems—from simple application or network configuration fixes to very sophisticated solve and problem resolution.
- Work with minimal direction and exercise judgment within defined procedures to resolve appropriate action.
- Stay updated on new technologies and trends in AAA, ISE, AnyConnect domains and other related technologies.
Minimum Qualifications
- Hands-on experience with Cisco networking products and solutions
- Strong troubleshooting and problem-solving skills
- Ability to use Linux and CLI tools: Familiarity with tools such as SSH, bash, grep, ip, vim/nano, curl, ping, traceroute, and telnet
- Experience with Unix, analyzing packet captures with Wireshark, using RegEx for log analysis.
Preferred Qualifications
- BS in a technical field (such as CS, EE, IT) or equivalent 3+ years related experience in Customer Service and Support.
- Experience designing, deploying, configuring, supporting, fix, and debugging networks.
- Experience with research and development of automation tools with Python or any other scripting language.
- Experience with configuration and management of Microsoft Active Directory, experience with cloud-based technologies, AWS, Microsoft Azure.
- CCNA, CCNP Security Certification is desired.
Expand
Share
Description:A foundational understanding of and firsthand experience with network technologies including firewalls, content filters, routing/switching, VLANs, VPNs, and 802.11a/b/g/n/ac wireless.Detailed and thorough comprehension of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.Experience supporting or testing LANs, VLANs, 802.11 wireless networks, VPNs, NAT devices, & DHCP servers.Outstanding written and verbal English communication. Plus, strong customer service skills.Excellent time management, follow-through, and attention to detail.
Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
**Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2 days per week**
Your Impact
- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced
Preferred Qualifications
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
- Working towards or have a bachelor’s degree in computer information technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Ability to multitask and work under stress.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
Expand
These jobs might be a good fit
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