Cisco Networking Account Executive – Latin America Services Provider jobs at Cisco in Mexico, Mexico City
Cisco Network Support Engineer Cisco Meraki Mexico, Mexico City, Mexico City
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Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
**Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2 days per week**
Your Impact
- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced
Preferred Qualifications
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
- Working towards or have a bachelor’s degree in computer information technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Ability to multitask and work under stress.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
These jobs might be a good fit
Cisco Network Support Engineer Cisco Meraki City Mexico, Mexico City, Mexico City
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Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
**Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2 days per week**
Your Impact
- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced
Preferred Qualifications
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
- Working towards or have a bachelor’s degree in computer information technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Ability to multitask and work under stress.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
These jobs might be a good fit
Cisco Account Executive Mexico, Mexico City, Mexico City
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This Sales team is an agile focused to quickly adapts to the frequent market changes. In this context, we are launching a growth initiative passionate about growing our share in the Enterprise Segment; by encouraging strategic partnership with those Players and Partners in the market. We strive to ensure continuity and drive growth, delivering reliable customized solutions that meet our clients’ requirements and efficiency goals.
Your impactDrive pipeline development and manage sales opportunities using tools like MEDDPICC for qualification and forecasting.
Lead deal reviews, mentor, and forecasting activities to meet sales targets.
Maintain accurate and up-to-date account information and sales data hygiene in Salesforce and other sales tools.
Minimum QualificationsStrong relationship-building and strategic thinking capabilities.
Proactive pipeline and forecast management.
Consultative selling with a focus on value realization.
These jobs might be a good fit
Cisco Account Executive Mexico, Mexico City, Mexico City
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You will be part of the collaboration architecture team
Your ImpactProvide specialized expertise in a Collaboration as Calling, Meetings, Contact Center, Customer experience, CPaaS technologies
- Monitoring funnel and forecast development.
- Make sales presentations including demos at customer site
- Elaborate business proposals, including ROI, TCO, Business case, etc
- Strong skills on software, Enterprise Agreement and Recurring revenue sales model;
- Improve customer intimacy and provide thought leadership through strategic dialogue with key customers.
- Develop and execute sales strategy and tactics.
- Analyze industry dynamics and market transitions and identify implications and opportunities.
- Execute operational discipline.
- Evolving high touch model. Owning more customers relationships but still specialist. Taking greater ownership of a subset of the deals.
- Speaker in Cisco and industry events in its area of expertise within and outside the assigned territory.
- 10 years Sales Experience
- Technical Collaboration background
- Graduated Level in Technology
These jobs might be a good fit
Cisco Cisco Meraki Mexico, Mexico City, Mexico City
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Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
As a Network Support Engineer, you will provide exceptional technical support for our growing client and partner base. As a confident and outspoken decision maker, you will investigate and resolve problems for the entire Meraki product line, including our wireless access points, security appliances, switches, and other technologies. Our support engineers are foremost problem-solvers, passionate about networking, and we seek hard-working, and tech-savvy individuals to build upon our always growing product lines and teams. Our customer-facing role will expose you to a diverse group of teams within Meraki - including but not limited to Engineering, Product Management, and Sales - providing opportunities for career growth in a lively and fast-paced environment.
Responsibilities- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced training modules.
- A foundational understanding of and firsthand experience with network technologies including firewalls, content filters, routing/switching, VLANs, VPNs, and 802.11a/b/g/n/ac wireless.
- Detailed and thorough comprehension of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.
- Experience supporting or testing LANs, VLANs, 802.11 wireless networks, VPNs, NAT devices, & DHCP servers.
- Outstanding written and verbal communication skills.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
- Outstanding customer service skills.
- Bilingual in English/Spanish is a must .
- Excellent time management, follow-through, and attention to detail.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to multitask and work under stress.
- Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
These jobs might be a good fit
Cisco Cisco Networking Account Executive – Latin America Services ... Mexico, Mexico City, Mexico City
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The Service Provider Sales Account Executive is responsible for position and selling Cisco Networking solutions, managing and growing the customer base within the Latin America Service Providers. You will achieve sales and growth objectives through prospecting, lead response, and relationship building with these providers.
Role Responsibilites- Manage territory, including account planning and opportunity management.
- Develop and maintain a high level of knowledge about our Networking, Cloud, Security, and Observability solutions.
- Pursue and win major, strategic, high-touch, and complex opportunities through outcomes-based selling.
- Discover clients' business needs and propose appropriate products or services.
- Facilitate Proof of Value (POV) deployments and collaborate with engineering teams to secure technical win and purchase orders.
- Build key customer relationships, provide customer feedback for platform innovation, and showcase flagship wins through case studies and references.
- Pipeline Management: Develop a consistent pipeline of short, medium, and long-term business opportunities every week.
- Work in a highly collaborative environment, teaming with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to bold YoY growth rates.
- Minimum of 5 years of experience in sales, focusing on networking solutions and service providers.
- Proficiency in Spanish and English is required.
- Bachelor’s degree in business, Information Technology, or a related field.
- Consistent track record of achieving sales targets and driving revenue growth.
- Strong understanding of Cisco's networking portfolio and the ability to articulate the value proposition to customers.
- Excellent communication, presentation, and negotiation skills.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
These jobs might be a good fit
Share
Applications are accepted until further notice.
*Candidates must be proficient in fluent English, speaking and writing, to perform the functions of the role effectively*
**Must be located within a commutable distance to the Mexico City Cisco office and be able to be onsite 2 days per week**
Your Impact
- Effectively work alongside third parties such as partners and customers regarding technical issues and customer service inquiries, primarily over the phone and in writing.
- Diagnose and solve wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.
- Own each customer case from initial creation to resolution.
- Collaborate with other support team members to fix network outages, incorrect configurations, and sophisticated networking issues on customers' devices.
- Read and analyze packet captures using Wireshark.
- Work with our engineering and product management teams to diagnose and resolve critical, escalated issues.
- Understand and use Linux console commands to identify and resolve issues with Meraki devices and Meraki Dashboard services.
- Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.
- Stay up to date on Meraki features and technology by completing instructor-led and self-paced
Preferred Qualifications
- Networking certifications a plus: CCNA, CCNP, CWNA, etc.
- Working towards or have a bachelor’s degree in computer information technology, Information and Computer Technology, Networking and IT Security, or a related field.
- Ability to multitask and work under stress.
- Experience in computer networking-related problem solving, critical thinking, and troubleshooting.
- Ability to clearly and concisely articulate both technical and non-technical concepts to third parties.
These jobs might be a good fit
