Commercial Solutions Engineer jobs at Cisco in India, Mumbai

Market Analysis and Planning

• Provide strategic feedback regarding partner landscape, and technology and solution trends within a local market (strategic)

• Evaluate current partner's technical readiness relative to Cisco’s technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness
• Provide technical direction, and influence new and existing partners toward developing new Cisco solutions and services offerings
• Work with and influence partner to develop new partner practices aligned with Cisco’s architectural plays
• Coordinate with PAM and Partner SEM in structuring new partnerships

• Build the partner Technical Business Plan
• Analyze and give recommendations on partner technical needs, goals, and objectives. Involve learning partners and internal partner training to help the partner reach a higher technical sales and service capability
• Ensure partner technical resources are provided appropriate products, solutions and architecture training. Assist in training partner sales teams
• Provide positioning and use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services
• Participate in development, measurement and management of the partner’s Technical Readiness Plan
• Use Requirements & Processes as needed for key features / product requests

• Adapt existing or develop new Cisco solutions that address a specific partner need
• Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs
• Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team

• Ensure partner will score high in C360 on all technologies
• Act as key contact and customer concern point for partner technical issues within Cisco
• Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools
• Personal and Interpersonal Development
• Be the technical leader with vision
• To show the value proposition thru partner practices
• Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)
• Research and build collateral positioning the technical trends of the internetworking industry
• Become an expert in competitive landscape nuances in local market
• Actively participate and contribute to Cisco technical community discussions

Qualify (Partner Led)

• Assist partner in refining and researching technical requirements of an opportunity
• Provide support in customer meetings and seminars
• Assist partner in qualifying customer technical requirements

• Work with partner to develop Technical Account Plan
• Work with partner in driving solution development (demos, POC and technical questions)
• Assist partner in developing customer presentation materials
• Assist partner with technical presentations of Cisco solution and services options to customer
• Assist partner in demonstrating solution return on investment and impact of Cisco solution to customer's business

Post-Sales (Partner Led)

• Participate with partner in addressing post-sales, deal-specific technical questions

• 10+ years of technology presales experience around one or more areas preferably in Cisco routing & Switching, Software defined network, data centre network, cloud security or Network Performance and observability
• Good understanding of technologies like SDN, SDWAN, SASE etc
• Ability to provide detailed and consumable documentation and standard methodologies for deployment around one or more solutions like large scale branch network infrastructure, private cloud infrastructure, Network & cloud security
• Should be able to articulate and showcase real world examples of how technology can help solve problems and businesses thrive.
• Strong acumen to discover business problems and turn them into POCs, demos with clearly articulated success criteria.
• Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences
• Good interpersonal relationship and ability to work with cross functional teams.

• Bachelor of engineering degree (ECE/CS) or equivalent
• Technical certifications in any of the areas like Networking/Security/Cloud
• Prior experience in working with large enterprise customers

As awith a focus onCybersecurity, you will play a pivotal role in ensuring Cisco products comply with regulatory requirements and achieve necessary certifications. You will:

• Collaborate with business units , local sales teams , and cross-functional teams to meet compliance requirements and obtain regulatory approvals.
• Maintain up-to-date internal documentation and compliance databases.
• Manage and organize all documentation related to product testing and certification.
• Provide technical support for lab testing and resolve compliance-related issues.
• Stay informed about global cybersecurity regulations and communicate updates to internal teams.
• Support cybersecurity certification documentation for various APJC countries.
• Conduct information security assessments across domains such as product security , network security , and application security .
• Address inquiries related to Cisco products, regulations, and compliance.
• Utilize Cisco product experience to troubleshoot and manage lab tests , particularly for telecom and security compliance, ensuring products pass tests and secure necessary approvals.

• Ensure Cisco products meet cybersecurity compliance standards and obtain necessary regulatory certifications .
• Collaborate with cross-functional teams to align compliance efforts with Cisco's regulatory requirements .
• Conduct telecom lab setups and testing for routers, switches, and other Cisco products.
• Stay updated on country-specific security regulations and proactively communicate changes to internal teams.
• Support the documentation and certification process for cybersecurity compliance in APJC countries.
• Perform security assessments to identify and resolve gaps in product security, network security, and application security.
• Troubleshoot and resolve issues related to product certification testing using Cisco equipment and technology.
• Partner with internal stakeholders to improve processes and roadmaps for sustained compliance success.

You bring a strong foundation in,, and
Cisco technologies, coupled with experience in regulatory environments.

• Education:
• Bachelor's or Master's degree in Electrical Engineering or Computer Science with skills in computer programming and cybersecurity protocols .
• Experience:
• Minimum of 6 years of related experience in cybersecurity compliance .
• Technical Expertise:
• Knowledge of compliance frameworks such as SOC2 , ISO27001 , and Common Criteria .
• Hands-on experience with Cisco technology and equipment ; certifications such as CCNA , CCNP , or CCIE are preferred.
• Familiarity with common IT systems , IPv6 , MPLS , IP protocols , and telecom lab setup/testing for routers and switches.

You thrive in dynamic environments and excel at solving complex technical challenges while collaborating across teams.

• Communication Skills:
• Strong verbal and written communication skills to connect with technical and non-technical stakeholders.
• Team Collaboration:
• Team player with excellent organizational and planning skills .
• Problem-Solving:
• Analytical thinker with the ability to tackle complex problems and focus on solutions.
• Project Management:
• Proven experience managing projects and driving timelines to completion.

• Compliance Management:
• Ensure Cisco products meet global cybersecurity compliance frameworks and regulations.
• Support documentation and maintain up-to-date internal compliance databases.
• Lab Testing and Troubleshooting:
• Conduct lab tests on Cisco routers, switches, and other products, resolving compliance-related issues.
• Utilize lab setups to ensure telecom and security compliance for regulatory approvals.
• Cybersecurity Assessments:
• Perform information security assessments covering product security , network security , and application security domains .
• Stay informed about evolving cybersecurity regulations and proactively communicate updates to the team.
• Documentation and Certification:
• Support APJC cybersecurity certification documentation and processes.
• Manage all documentation related to product certification testing .
• Stakeholder Collaboration:
• Collaborate with business units, sales, and cross-functional teams to ensure compliance efforts align with Cisco's regulatory goals .

You will collaborate with:

• Internal Teams: Partner with Supply Chain , Engineering , Business Units , and Security Teams to drive compliance initiatives.
• Cross-Functional Stakeholders: Work with global sales teams and local regulatory teams to secure product certifications.
• Lab and Testing Teams: Manage lab setups, testing processes, and ensure successful regulatory approvals.