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As a Manager on the Risk Assessment Services team, you will. You will be responsible for collaborating with tech and cyber partners to identify, evaluate, consult, and mitigate potential risks associated with technology/cyber areas across Enterprise Services. You will play a vital role in improving risk management assessment results and driving project/program delivery across Capital One. You will work closely with associates and executives across ES Tech and Cyber teams and other ES risk management teams to perform and support activities related to maturing risk management practices.
In this role, you will:
Spearhead and support delivery of Business Unit Risk and Control Self-Assessment and Division Risk Identification, including project and process management, reporting, and crafting materials for senior management.
“Move the needle” on key tech and cyber risks by ensuring appropriate risk scope, grounding risk ratings, improving control ratings, and mitigationdecisioning/plans
Participate in senior leadership meetings and other governance activities.
Clearly and concisely communicate complex technical concepts, both verbally and in writing, to stakeholders with varying levels of expertise.
Partner and coordinate work with ESR Tech and Cyber Risk Guides, Technology and Cyber teams, Lines of Business, and second line of defense risk management teams to ensure successful collaboration.
Serve as a trusted advisor, guiding relevant and impactful Tech and Cyber risk discussions.
Collaborate and provide guidance and direction for enterprise risk management activities.
Analyze data to identify and report on risks, trends, and areas for process improvement to management.
Stay informed about emerging cyber and tech threats and their potential impact on the company.
Stay informed about the evolving regulatory environment and its effects on our work.
Participate in risk and other management forums to contribute to the ongoing improvement of risk and project/program management practices.
Collaborate and respond to inquiries from Internal Audit and Regulatory agencies regarding our work, as necessary.
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination of these
At least 4 years of experience in information security or technology risk management
At least 4 years of experience supporting, partnering, and interacting with internal business clients
At least 2 years of experience developing, evaluating, or implementing technology, information security controls or performing risk assessments
Preferred Qualifications
Bachelor's Degree or Military Experience
Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification)
At least 5 years of experience supporting, partnering and interacting with internal stakeholders
At least 7 years of experience in information security or technology risk management
At least 5 years of project management experience leading cross functional projects and programs
At least 4 years of experience with analysis of information security or technology threats and risks
At least 2 years of risk or information security experience in the financial services industry
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Responsibilities:
Leads a team timekeeping professional to ensure accurate records of time entry and time off
Oversees performance of daily tasks related to updating associates’ time entries and processing of time entries.
Ensures the inspection of automated system output for errors and makes necessary corrections to time entries in the system.
Assists the Tier I contact center managers and representatives in handling and following up on inquiries related to time entry:
Consults with partners on information in areas where policy, procedure or requirements are unclear
Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes
Ensures execution of a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.
Ensures compliance with local, state and federal regulations related to time worked and time off.
Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the time tracking system.
Partners with payroll system team to test and implement time and absence related system updates
Actively manages his/her team members to monitor their performance, assists with conducting performance evaluations, identifies development needs and provides coaching as needed.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years of experience in operations management or experience in timecard management
At least 2 years of experience in People Leadership
Preferred Qualifications
Associates degree
Process improvement experience
3+ years of payroll experience
Professional certification such as FPC, CPP, or CPA
Case management systems experience
Demonstrated customer service skills, attention to detail, and decision making skills
Excellent written and verbal communication skills
Proficient in Google Suite
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One, a Fortune Magazine “100 Best Companies to Work For,” is seeking an innovative Principal Associate to drive product marketing strategy for card products designed for those with fair credit. This individual will curate acquisitions experiences that meet the needs of the everyday consumer looking to access credit and earn rewards. This role will be responsible for translating audience insights into marketing optimizations, designing learning agendas and collaborating with partners to launch new tactics. The marketer will be a member of the Mainstreet Product Marketing team which is responsible for managing the product positioning for credit cards, developing an acquisition journey to help customers find the right product for their lifestyle. In this role, you will have the opportunity to take your marketing, technical and strategy skills to the next level.
Craft marketing strategy for credit card acquisitions, from building consideration through conversion
Synthesize consumer research insights, marketing trends, competitive landscape, and macro external factors to identify new strategic recommendations to improve marketing, business results and brand impact
Collaborate with business analyst teams to understand total business performance and build on analysis to identify new opportunities and adjust marketing/testing strategies
Serve as key liaison for and collaborate with cross-functional teams including business, channel/performance marketing, product marketing, creative, legal, operations and corporate communications partners
Translate and communicate business intent in a directive manner that partner teams can act on
Partner with internal and external creative and marketing technology teams to build and scale marketing tactics and optimization to drive lifts in KPIs, particularly conversion metrics
Champion the brand, ensuring that the strategies and messaging for each of our credit cards are in line with their respective audience’s needs
Write clear and concise creative briefs, test documents, test plans and strategies, driving continued performance and optimization against KPIs across channels
The ideal candidate:
Thrives on collaboration with partner teams and is comfortable operating in a large, matrixed organization
Has experience working with colleagues at varying levels, including senior leadership
Can operate in white space with limited support and contribute to the agenda
Is naturally curious, always seeking to know the why behind the why
Can manage the details of multiple projects, deadlines and changing priorities, while maintaining excellent and accurate work
Is a highly effective communicator and skilled relationship-builder who can influence internal decision makers with formal recommendations and informal networking
Does not shy away from data but rather leans into it to inform marketing and creative strategy recommendations
Continually pushes the boundaries and asks how we can continue to do things better, identifying areas of opportunity
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 4 years of experience in product marketing or multi-channel digital marketing
At least 4 years of experience developing marketing test frameworks, driving optimization plans and strategy
At least 4 years of experience managing marketing intent, partnering with creative and channel teams, and developing strategies and briefs
Preferred Qualifications:
Masters degree in Marketing, Business or Communications
At least 2 years of experience marketing for financial services or another highly regulated industry
At least 2 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity
At least 1 year of experience working with marketing tech platforms, including data management platforms or customer relationship management systems
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of driving transformations within Capital One Software. In this role, you will provide technical leadership for designing and implementing Salesforce and Integrated application solutions which span across Capital One Software.
Primary Responsibilities:
Architecture & Design
Own the end-to-end Salesforce architectural strategy across Sales, Service, Revenue Cloud, Marketing, and AI/Einstein use cases.
Define data models, integration patterns, API frameworks, and governance standards to ensure a scalable, secure, and future-proof platform.
Balance innovation with technical debt management, ensuring sustainable delivery.
Leadership & Collaboration
Lead and mentor Salesforce developers and admins, instilling best practices in coding, design patterns, and DevOps.
Partner with Product Management to translate business requirements into robust Salesforce solutions.
Act as a bridge between RevTech, Platform, and System Integrators, ensuring architectural consistency.
Delivery & Governance
Establish and enforce architectural guardrails across multiple Salesforce orgs and connected platforms (GitHub, OnePipeline, Data Lakes, MDM, AI/ML).
Oversee CI/CD practices and automated testing strategies for Salesforce releases.
Ensure compliance with security, data privacy, and audit requirements.
Innovation & Future Readiness
Drive adoption of AI/Einstein, predictive analytics, and RevTech integrations (e.g., Gong, Crossbeam, HG Insights, ZoomInfo).
Identify opportunities to enhance customer experiences and revenue outcomes through technology.
Stay ahead of Salesforce ecosystem advancements and emerging technologies.
The successful candidate will:
Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company
Exhibit mastery of facilitation and influence across teams, departments and divisions
Enjoy the camaraderie, debates, and learning that comes from working with a team of passionate technologists
See the impact of near term and long term choices, and are great at explaining it
Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities
Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale
Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments
Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience
Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills
Have a background in implementing AI/Einstein features and integrating third-party RevTech tools.
Ability to balance strategic architecture vision with hands-on technical delivery.
Possess strong communication skills with both technical and non-technical audiences.
Experience managing relationships with system integrators and platform teams.
Have a proven track record of influencing product roadmaps and aligning technology with business outcomes.
Basic Qualifications:
At least 8 years experience with Salesforce (Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud)
At least 3 years of experience in an architectural leadership role
At least 4 years of experience designing multi-cloud data models and scalable integrations (REST, SOAP, Mulesoft, Kafka, Snowflake, Databricks, etc.).
At least 3 years of experience with CI/CD pipelines (GitHub, OnePipeline, Copado/Flosum)
ADM 201- Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant certification
Preferred Qualifications:
5+ years experience in enterprise data architecture, API management, and identity/security (SSO, OAuth, etc.).
Strong knowledge of APEX, Lightning Web Components, Flows, and SOQL
At least one additional Salesforce certification: Salesforce Certified Technical Architect (CTA) , Salesforce Application Architect / System Architect, or Salesforce Revenue Cloud Specialist
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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What You’ll Do:
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance
Qualifications:
Bachelor’s Degree
At least 3 years of experience in application development (Internship experience does not apply)
At least 1 year of experience in big data technologies
Qualifications:
5+ years of experience in application development including Python, SQL, Scala, or Java
2+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)
3+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)
2+ year experience working on real-time data and streaming applications
2+ years of experience with NoSQL implementation (Mongo, Cassandra)
2+ years of data warehousing experience (Redshift or Snowflake)
3+ years of experience with UNIX/Linux including basic commands and shell scripting
2+ years of experience with Agile engineering practices
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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What You’ll Do:
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services
Basic Qualifications:
Bachelor’s Degree
At least 3 years of professional software engineering experience (Internship experience does not apply)
Preferred Qualifications:
5+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js
1+ years of experience with AWS, GCP, Azure, or another cloud service
3+ years of experience in open source frameworks
2+ years of experience in Agile practices
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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In this role, you will:
Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
Flex your interpersonal skills to translate the complexity of your work into tangible business goals
The Ideal Candidate is:
Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea
Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms
Statistically-minded. You’ve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.
A data guru. “Big data” doesn’t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.
Basic Qualifications:
Currently has, or is in the process of obtainingone of the followingwith an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics), or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)
Experience working with AWS
At least 2 years’ experience in Python, Scala, or R
At least 2 years’ experience with machine learning
At least 2 years’ experience with SQL
This role is Hybrid, with associates expected to consistently spend three days per week in the office.
Plano, TX: $120,900 - $138,000 for Sr Assoc, Data ScienceThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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As a Manager on the Risk Assessment Services team, you will. You will be responsible for collaborating with tech and cyber partners to identify, evaluate, consult, and mitigate potential risks associated with technology/cyber areas across Enterprise Services. You will play a vital role in improving risk management assessment results and driving project/program delivery across Capital One. You will work closely with associates and executives across ES Tech and Cyber teams and other ES risk management teams to perform and support activities related to maturing risk management practices.
In this role, you will:
Spearhead and support delivery of Business Unit Risk and Control Self-Assessment and Division Risk Identification, including project and process management, reporting, and crafting materials for senior management.
“Move the needle” on key tech and cyber risks by ensuring appropriate risk scope, grounding risk ratings, improving control ratings, and mitigationdecisioning/plans
Participate in senior leadership meetings and other governance activities.
Clearly and concisely communicate complex technical concepts, both verbally and in writing, to stakeholders with varying levels of expertise.
Partner and coordinate work with ESR Tech and Cyber Risk Guides, Technology and Cyber teams, Lines of Business, and second line of defense risk management teams to ensure successful collaboration.
Serve as a trusted advisor, guiding relevant and impactful Tech and Cyber risk discussions.
Collaborate and provide guidance and direction for enterprise risk management activities.
Analyze data to identify and report on risks, trends, and areas for process improvement to management.
Stay informed about emerging cyber and tech threats and their potential impact on the company.
Stay informed about the evolving regulatory environment and its effects on our work.
Participate in risk and other management forums to contribute to the ongoing improvement of risk and project/program management practices.
Collaborate and respond to inquiries from Internal Audit and Regulatory agencies regarding our work, as necessary.
Basic Qualifications:
High School Diploma, GED or Equivalent Certification
At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination of these
At least 4 years of experience in information security or technology risk management
At least 4 years of experience supporting, partnering, and interacting with internal business clients
At least 2 years of experience developing, evaluating, or implementing technology, information security controls or performing risk assessments
Preferred Qualifications
Bachelor's Degree or Military Experience
Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification)
At least 5 years of experience supporting, partnering and interacting with internal stakeholders
At least 7 years of experience in information security or technology risk management
At least 5 years of project management experience leading cross functional projects and programs
At least 4 years of experience with analysis of information security or technology threats and risks
At least 2 years of risk or information security experience in the financial services industry
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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