Sr Risk Associate jobs at Capital One in United States, Richmond

As a Manager on the Risk Assessment Services team, you will. You will be responsible for collaborating with tech and cyber partners to identify, evaluate, consult, and mitigate potential risks associated with technology/cyber areas across Enterprise Services. You will play a vital role in improving risk management assessment results and driving project/program delivery across Capital One. You will work closely with associates and executives across ES Tech and Cyber teams and other ES risk management teams to perform and support activities related to maturing risk management practices.

In this role, you will:

• Spearhead and support delivery of Business Unit Risk and Control Self-Assessment and Division Risk Identification, including project and process management, reporting, and crafting materials for senior management.

• “Move the needle” on key tech and cyber risks by ensuring appropriate risk scope, grounding risk ratings, improving control ratings, and mitigationdecisioning/plans

• Participate in senior leadership meetings and other governance activities.

• Clearly and concisely communicate complex technical concepts, both verbally and in writing, to stakeholders with varying levels of expertise.

• Partner and coordinate work with ESR Tech and Cyber Risk Guides, Technology and Cyber teams, Lines of Business, and second line of defense risk management teams to ensure successful collaboration.

• Serve as a trusted advisor, guiding relevant and impactful Tech and Cyber risk discussions.

• Collaborate and provide guidance and direction for enterprise risk management activities.

• Analyze data to identify and report on risks, trends, and areas for process improvement to management.

• Stay informed about emerging cyber and tech threats and their potential impact on the company.

• Stay informed about the evolving regulatory environment and its effects on our work.

• Participate in risk and other management forums to contribute to the ongoing improvement of risk and project/program management practices.

• Collaborate and respond to inquiries from Internal Audit and Regulatory agencies regarding our work, as necessary.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination of these

• At least 4 years of experience in information security or technology risk management

• At least 4 years of experience supporting, partnering, and interacting with internal business clients

• At least 2 years of experience developing, evaluating, or implementing technology, information security controls or performing risk assessments

Preferred Qualifications

• Bachelor's Degree or Military Experience

• Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Management Certification)

• At least 5 years of experience supporting, partnering and interacting with internal stakeholders

• At least 7 years of experience in information security or technology risk management

• At least 5 years of project management experience leading cross functional projects and programs

• At least 4 years of experience with analysis of information security or technology threats and risks

• At least 2 years of risk or information security experience in the financial services industry

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities:

• Leads a team timekeeping professional to ensure accurate records of time entry and time off

• Oversees performance of daily tasks related to updating associates’ time entries and processing of time entries.

• Ensures the inspection of automated system output for errors and makes necessary corrections to time entries in the system.

• Assists the Tier I contact center managers and representatives in handling and following up on inquiries related to time entry:

• Consults with partners on information in areas where policy, procedure or requirements are unclear

• Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes

• Ensures execution of a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.

• Ensures compliance with local, state and federal regulations related to time worked and time off.

• Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the time tracking system.

• Partners with payroll system team to test and implement time and absence related system updates

• Actively manages his/her team members to monitor their performance, assists with conducting performance evaluations, identifies development needs and provides coaching as needed.

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 2 years of experience in operations management or experience in timecard management

• At least 2 years of experience in People Leadership

Preferred Qualifications

• Associates degree

• Process improvement experience

• 3+ years of payroll experience

• Professional certification such as FPC, CPP, or CPA

• Case management systems experience

• Demonstrated customer service skills, attention to detail, and decision making skills

• Excellent written and verbal communication skills

• Proficient in Google Suite

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.

In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).

Responsibilities:

• Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)

• Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations

• Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work

• Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis

• Create and/or validate processes associated with organizational needs

• Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script

• Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes

• Point of contact for production support for operation team in issue resolution and troubleshooting

• Actively participate in daily huddles / stand-ups

• Maintain open communication with cross-functional and partner teams

• Special projects and/or other responsibilities as assigned

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 1 year of experience in information technology or data analytics

Preferred Qualifications:

• Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources

• 2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance

• 2+ years of experience with Workday and/or Salesforce configuration or system administration

• 2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)

• 2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script

• 2+ years of experience with SaaS configuration

• 2+ years of experience with Agile methodology or Business Process Management (BPM)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.

• Communicating with clients, luxury good suppliers, and team members to source and sell luxury goods

• Working closely with our high value Events team and discovering opportunities for collaboration with the Luxury goods team.

• Developing new relationships with luxury goods brands

:

• Excellent knowledge of luxury brands

• Experience building relationships and partnerships with luxury good suppliers and/or brands

• Entrepreneurial, problem-solving attitude

• Experience in a collaborative and transparent environment

• Ability to manage multiple tasks under pressure and meet deadlines

• Flexible working hours - available to work on evenings and weekends

:

• High School Diploma, GED, or Equivalent Certification

• At least 1 year of experience working with luxury goods and products, (such as, leather goods, watches, jewelry or rare collectibles)

• 1+ year of experience working with high net worth individuals and clients

• Strong communication, both written and verbal

• 2+ years of experience working with luxury goods and products (such as, leather goods, watches, jewelry or rare collectibles)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.

In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).

Responsibilities:

• Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)

• Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations

• Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work

• Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis

• Create and/or validate processes associated with organizational needs

• Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script

• Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes

• Point of contact for production support for operation team in issue resolution and troubleshooting

• Actively participate in daily huddles / stand-ups

• Maintain open communication with cross-functional and partner teams

• Special projects and/or other responsibilities as assigned

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 1 year of experience in information technology or data analytics

Preferred Qualifications:

• Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources

• 2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance

• 2+ years of experience with Workday and/or Salesforce configuration or system administration

• 2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)

• 2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script

• 2+ years of experience with SaaS configuration

• 2+ years of experience with Agile methodology or Business Process Management (BPM)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

:

• Capital One Enterprise Risk Management (ERM) team is seeking a Manager, Product Management for Fuse, our internal Governance, Risk, and Compliance (GRC) platform. With Fuse, we seek to make risk management easier, more intuitive, and more accessible to associates across the company who need to manage risk as they deliver valuable products and services to our customers.

• This role will lead the discovery phase of product development, focusing on user research, detailed requirements gathering, and intent refinement. Successful product managers will be driven by a keen curiosity to uncover insights and shape innovative solutions.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered- Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven -Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving- Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership -

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Risk Advisor, you will:

• Advise and consult with self-directed teams to help develop well-designed products, practices, and processes

• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk associates

• Manage multiple tasks independently and/or through a team to meet deadlines

• Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive results

• Effectively work in non-binary space and bring structure to deliver on our well-managed agenda

• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, developing permanent corrective actions

• Support second line of defense assurance reviews, internal audits, and regulatory exams

• Lead a team of Risk professionals responsible for working across the division

• Own and lead team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes

General Qualifications

Successful Risk Advisors in our culture are:

• Innovative, adaptive, and inclusive

• Exceptional communicators

• Able to blend strategic and tactical thinking and creative and analytical reasoning

• Creative, outside-the-box thinkers who have a customer-backed problem-solving approach

• Able to identify themes and apply learnings in highly ambiguous contexts

• Collaborative, team players with the ability to navigate and influence organizations

• Passionate about continuously learning

Basic Qualifications:

• At least 2 years of experience in risk management,product management,financial services, or technology

Preferred Qualifications:

• 2 +years of people leadership experience
• 5+ years of experience in risk management, financial services,technology,product management,compliance, or internal audit
• 3+ years of Technology and Data Risk experience or Technology or Data Control experiences
• Business Process Management certification, Lean or Green Belt Certification
• 3+ years experience with core process management tools (Swim Lane,FMEA,RACI) Professional certification (i.e. CFE,CRM,CIA, etc.)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.