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You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.
In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).
Responsibilities:
Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
Create and/or validate processes associated with organizational needs
Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
Point of contact for production support for operation team in issue resolution and troubleshooting
Actively participate in daily huddles / stand-ups
Maintain open communication with cross-functional and partner teams
Special projects and/or other responsibilities as assigned
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in information technology or data analytics
Preferred Qualifications:
Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
2+ years of experience with Workday and/or Salesforce configuration or system administration
2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
2+ years of experience with SaaS configuration
2+ years of experience with Agile methodology or Business Process Management (BPM)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.
In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).
Responsibilities:
Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
Create and/or validate processes associated with organizational needs
Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
Point of contact for production support for operation team in issue resolution and troubleshooting
Actively participate in daily huddles / stand-ups
Maintain open communication with cross-functional and partner teams
Special projects and/or other responsibilities as assigned
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in information technology or data analytics
Preferred Qualifications:
Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
2+ years of experience with Workday and/or Salesforce configuration or system administration
2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
2+ years of experience with SaaS configuration
2+ years of experience with Agile methodology or Business Process Management (BPM)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.
23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
68521 (Lincoln, NE)
56301 (St. Cloud, MN)
Specifically, the Well-Managed Solutions (WMS) Team within SCS is leading a multi-year transformational Well Managed journey focusing on:
Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights
Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data
Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management
Responsibilities of this role include but are not limited to:
Leading core responsibilities related to developing and BAU risk management of the physical card/plastics supply chain process
Maintaining process scoping and documentation for the process
Leading the design, development and continuous evolution of SCS manual and automated/hybrid controls for 2nd line validations as well as OE testing oversight
Providing scheduling management for daily, monthly, and annual controls execution
Provide back up training for controls within SCS
Performing complex review of automated system logics including but not limited to interface, calculation, edit checks, and input/out controls to ensure appropriateness of design and implementation
Creating and maintaining adequate testing support documentation such as workpapers, testing reports, etc. to support the result of reviews including the write-up of findings/issues for reporting
Cross-functional experience in executing testing for manual control and automated/hybrid controls
Assessing Design and Operating Effectiveness of US Cardautomated/hybrid/operationalcontrols in adherence with enterprise standards and internal requirements for control testing
Identifying internal control weaknesses and recommend remediation to strengthen control environment
Partnering cross-functionally to provide strategic and tactical thought-partnership to effectively evolve control performance
Building relationships and collaborating with key stakeholders
Furthering the Well Managed agenda within SCS to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem
Basic Qualifications:
High School Diploma, GED, or Equivalent Certification
At least 3 years of experience in Risk Management
At least 3 years of experience with card/plastics operations or card/plastics supply chain management
At least 3 years of experience in Audit or Compliance Control Testing
At least 3 years of experience in Process Management
At least2 yearsof experience using Google Suite or Microsoft Office
Preferred Qualifications:
Bachelor's Degree or Military Experience
At least 5 years of experience in Control Testing or Internal Audit
At least 5 years of experience with card/plastics operations or card/plastics supply chain management
At least 4 years of automated controls testing experience
At least 3 years of Financial Services industry experience
At least 3 years of regulatory compliance or credit experience
At least 4 years of Risk Management experience
At least 2 years of consulting experience
Work from Home Technology Requirements:
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that isnotsupplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page
Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE), or 56301 (St Cloud, MN) and report in person, when required, with at least than 24 hours notice.
We are unable to consider applicants who:
Do not maintain network-compatible internet access
Live or work beyond the 100 mile radius of their dedicated location, or
Live or work in the state of California.
If you are unable to maintain network-compatible internet access or living requirements, Capital One reserves the right to rescind this offer.
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Senior Data Analyst
Within Finance you will work in a department that invests in ways to tell stories, view trends, and diagnose results in a more compelling and visual nature. You will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance and you will be asked to challenge our current well-managed processes to be more proactive, effective and efficient. Data Analysts perform data analysis in an Agile environment with Tech, Product, Business and Data Professionals to frequently build reports; provide data capability for Regulatory requirements; perform reporting, analysis and data validations to support presentation, predictive modeling and ad-hoc requests.
On any given day you will be challenged by three types of work – Innovation, Business Intelligence and Data Management:
Innovation
Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms
Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers
Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
Business Intelligence
Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization
Drive analysis that provides meaningful insights on business strategies
Data Management
Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions
Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance
Build and execute tools to monitor and report on data quality
Our ideal candidate will have:
Degree specialized in a Science, Technology, Engineering, Mathematics discipline
Scripting experience in (Python, R, Spark, and SQL)
Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data)
Experience utilizing and developing within Snowflake services
Basic Qualifications
Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree with an expectation that required degree will be obtained on or before the scheduled start date.
At least 1 year of experience working with at least one scripting language
At least 1 year of experience utilizing business intelligence visualization tool
At least 1 year of experience querying, analyzing and working with data languages and platforms
Preferred Qualifications:
Master’s Degree in a Science, Technology, Engineering, Mathematics discipline
At least 2 years of experience coding in Python, R, Spark, or SQL
At least 2 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc.
At least 1 year of experience utilizing and developing within AWS services
At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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In this role you will:
Support the design and delivery of automation initiatives to streamline compensation risk activities
Build and execute data integrity identification and validations models to ensure high level of accuracy
Conduct compensation data audits
Perform compensation control testing
Support initiatives that drive business strategy, deliver exceptional experiences, and produce the data and reporting needed to drive operations and deliver meaningful insights
Support ongoing work related to creating or updating job codes and its attributes in order to support business and compensation teams
Write business requirements for new system functionality and reporting
Manage testing (strategy, scenarios, and user acceptance), assist with troubleshooting system issues
Make recommendations to clients on continuous improvement, automation and simplification opportunities
Help clients understand root cause for systems-related incidents and what requirements are needed to address gaps
Support the development of plans, educational materials, and communications designed to provide associates, managers, compensation consultants, and HR partners with timely and accurate information
Partner with cross functional teams such as Compensation, HR Tech, Product, and the Help Center to deliver solutions and provide subject matter expertise on processes
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in Compensation or at least 1 year of experience in Finance or at least 1 year of experience in Analytics, or a combination
At least 1 year of experience in Excel or Google Sheets
Preferred Qualifications:
Bachelor’s Degree in Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
2+ years of experience in Compensation, or 2+ years of experience in Finance, or 2+ years of experience in Analytics, or a combination
2+ years of experience with Excel and developing data-based stories in PowerPoint or Google Slides
2+ years of experience in a client consulting
1+ year of experience with agile delivery
1+ year of experience with Workday or Workday Advanced Compensation module
Certified Compensation Professional (CCP)
Process Engineering experience especially with continuous improvement, automation, and optimization
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Specific responsibilities include, but are not limited to, the following:
Monitor adherence to Standards; track timely and high quality completion of process tasks and milestones, and report on status of key milestones to performers and senior stakeholders; escalate appropriately
Create and maintain accurate process documentation
Leverage monitoring, related risk data and program assessments to identify opportunities & solutions/ proposals to drive consistencies and efficiencies for process lead(s) and stakeholders
Be intellectually curious to question the obvious, explore options, and seek efficiencies and improvements
Collaborate effectively with other risk programs and stakeholders (e.g. Compliance, Legal, Business Risk Offices)
Support our team in the development and delivery of training, job aid, guidance and related services to drive process knowledge, requirements, and/ or improvements
Build relationships and collaborating with key stakeholders to ensure delivery of commitments
As needed, engage with and support audits and regulatory engagements/ findings, assisting with requests in a quality/ timely manner
As needed, help support special projects and initiatives
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in risk management, compliance, process management, quality, or standards governance
At least 1 year of experience with Google Suite
Preferred Qualifications:
2+ years of experience in risk management, compliance, process management, quality, or standards governance
1+ years of experience in the financial industry
Project Management Professional (PMP) or related process quality, change management, or audit management professional certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing. This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.
In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), and project management (JIRA, Google Slides).
Responsibilities:
Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
Create and/or validate processes associated with organizational needs
Build and/or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
Point of contact for production support for operation team in issue resolution and troubleshooting
Actively participate in daily huddles / stand-ups
Maintain open communication with cross-functional and partner teams
Special projects and/or other responsibilities as assigned
Basic Qualifications:
Bachelor’s Degree or military experience
At least 1 year of experience in information technology or data analytics
Preferred Qualifications:
Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
2+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
2+ years of experience with Workday and/or Salesforce configuration or system administration
2+ years of experience working with Microsoft Excel and/or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
2+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
2+ years of experience with SaaS configuration
2+ years of experience with Agile methodology or Business Process Management (BPM)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit