Principal Associate Cra Strategy & Program jobs at Capital One in United States, Plano
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Company (1)
Job type
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Job title (1)
United States
State
Plano
110 jobs found
14.12.2024
CO
Capital One Platform Sr Unit Manager Principal Associate - Hybrid United States, Texas, Plano
Accountable for achieving business goals for a team of up to 10-15 associates within the department. Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness...
Use CRA Wiz TM software tool to process and manage and confirm data received from assigned CRA data reporting lines of business. Conduct loan file reviews and negative testing to...
Creating and validating processes. Designing and producing metrics used to measure efficiency and effectiveness. Driving process improvements aligned with desired customer outcomes. Analyzing, identifying, and correcting data issues with systems...
Conducts customer relationship management activities in support of both loan renewals and loan annual review processes. Manages customer outreach to collect, validate, and process required documentation for annual review of...
Under the leadership of a team leader, executes targeted testing for both enterprise wide operating standards and consumer compliance requirements. Manages testing schedules to ensure all tasks and reporting are...
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering). At least 7 years of experience in analysis. Master’s Degree. 2+ years of experience in financial services....
Problem solving and identifying root causes, trend analysis and proposing solutions to complex customer concerns. Consult and coordinate with other lines of business and back office partners to resolve concerns....
Accountable for achieving business goals for a team of up to 10-15 associates within the department. Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness...
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