Digital Dealer Sr Coordinator jobs at Capital One in United States, Plano
Capital One Sr Associate Risk Management Testing Controls United States, Texas, Plano
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As a Sr Risk Associate in the Financial Services Business Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges. You will test controls and make recommendations to the business to mitigate risk and strengthen ourdefenses.
In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the Company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making.
In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division partnering closely with senior business and risk office leaders, technology, compliance, legal, and Operational Risk Management.
In this role, you will:
Test regulatory and business controls across Financial Services to ensure Design and Operating effectiveness
Develop a deep understanding of business strategies, products, services, and risk profile;
Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite;
Analyze data to proactively identify risks and trends and provide insights that support internal customers indecision-making;
Provide guidance and advice to business partners on implementing risk policies and programs;
Drive collaboration between the risk, compliance, legal, and other business support functions;
Ensure independent escalation of risk management gaps, issues, and concerns to executive management and when appropriate, the Board of Directors, including emerging risks and regulatory focus areas;
Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Basic Qualifications:
High School diploma, GED or equivalent certification
At least 2 years of experience in project, process, program, or risk management
Preferred Qualifications:
Bachelor's Degree or military experience
2+ years of control testing experience
2+ years of experience in presenting to senior leadership
4+ years of experience in project, process, program, or risk management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Sr Associate Project Manager - Financial Services United States, Texas, Plano
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As a Senior Associate, Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.
As a Senior Associate, Project Manager you will:
Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company
Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate or escalate as needed; manage complex up and downstream project impacts.
Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Conduct regular meetings with project team. Document progress and report to stakeholders on project status.
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Forge relationships with key stakeholders to ensure delivery of commitments
Identify ways to improve and streamline business process
Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Demonstrate organizational agility to adapt to changing demands
Display strong consulting and collaboration skills
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of Project Management experience
Preferred Qualifications:
Bachelor’s Degree or military experience
3+ years of experience in Project Management
PMP, Lean, Agile or Six Sigma certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
Capital One Sr Associate Process Manager - Financial Services United States, Texas, Plano
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As a Sr. Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Sr. Associate, Process Manager will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.
General Responsibilities:
Day to day oversight of multiple processes. Monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office, Business Risk Office and management; make final recommendations for approval on changes.
Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify and involve the right stakeholders to correct breakdowns.
Maintain formal process documents, and document processes and projects (creating project reports, presentations, business cases, and diagrams)
Collaborate on larger initiatives, including representing department on broader change control forums for input and to represent department interests; challenge forum decisions if project outcome impacts department processes. Participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts.
Coach and train junior PM levels on processes, performance targets and goals
Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.
May perform process or parts of the process as needed
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of experience in Microsoft Office or G Suite
At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
Preferred Qualifications:
Bachelor’s Degree or military experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Sr Director Design Auto Refinance United States, Texas, Plano
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We’re currently seeking a Product Design Senior Director to lead the Auto Refinance Design organization for Financial Services, which is part of the Experience Design organization.
Key Responsibilities:
- Strategic Executive Influence: This is more than a design role. You'll hold a strategic leadership position, working directly with executive business, design, and tech leadership. Your decisions will directly shape our product, operations, technology, and overall brand strategy.
Unparalleled Impact: This is your chance to tackle enterprise-level challenges, architect unified customer experiences, and build a world-class design organization, making a tangible difference for our Capital One customers.
Master Collaboration:
Here are some of the expected competencies for this role
- Product Design Expertise:
- Leadership:
- Human-Centered:
- Business-Focused:
- Problem-Solving:Revels in the art of the possible, driving cross-functional groups in thinking creatively about potential solutions, illuminating potential pitfalls and fostering shared learnings; builds frameworks for complex decision-making that enable effective debate and accelerate getting to the right solutions
- Collaboration:
- Communication:
Basic Qualifications:
At least 10 years of experience in leading product design teams and delivering products to market
At least 3 years managing managers
Preferred Qualifications:
At least 12 years of experience in leading product design teams and delivering products to market
Deep experience leading product design teams operating across UX and UI, strategy, content, and research from strategy through delivery to market
Deep experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines to shape strategy, performance metrics, roadmaps, and operating models
Deep experience interfacing with executive leadership to solve problems, influence key decisions, and drive results across strategy, design, roadmaps and investments
Experience working within a design system
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
Expertise with design and prototyping tools such as Figma
Experience managing an interdisciplinary design team
Proficiency in business case development, grounding product and user experience decisions to business value
Exceptional written and verbal communication skills
Exceptional interpersonal skills and relationship building across complex organizations
Exceptional people management and development skills
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
Capital One Sr Software Engineer Full Stack Java Spring Boot AWS United States, Texas, Plano
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What You’ll Do:
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services
BasicQualifications:
Bachelor’s Degree
At least 3 years of experience in software engineering (Internship experience does not apply)
Preferred Qualifications:
5+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go
1+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
3+ years of experience in open source frameworks
2+ years of experience in Agile practices
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
Capital One Replevin Sr Unit Manager - Hybrid United States, Texas, Plano
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As a Sr. Unit Manager at Capital One, you will lead multiple functions/teams within the Vehicle Resolutions Channel, consisting of front line associates at various levels. This role will be responsible for the replevin and associated legal strategy operational processes and execution along with other designated functions supporting repo operations. Creating excitement, maintaining high levels of morale, and leading optimistically through change are essential for leaders within Capital One. Sr. Unit Managers manage, lead, develop, coach and motivate multiple direct report leaders and ~25-60 non-exempt associates indirectly.
General Responsibilities:
Consistently meet or exceed all performance objectives
Lead teams of typically 25-60 associates
Provide continuous feedback and coaching to improve and maintain high quality customer experience, effectiveness and efficiency metrics
Build and maintain an engaging culture of inclusion, empowerment, and enablement
Develop direct reports to live out the Capital One Leadership Profile and to grow into effective coaches
Prepare and deliver monthly performance reviews for direct reports
Consistently monitor and manage metrics daily/weekly/monthly
Own performance and report out monthly in experience level MBR to review business results
Motivate and develop associates and help them achieve their career aspirations.
Work autonomously and problem solve independently whenever possible, leveraging team and business partners on more complex problems
Manage budget, staffing, performance, local ops strategy and roadmap and drive roadmap throughout the year
Manage performance and relationships with multiple law firm vendors
Come into the Plano office when needed for affidavit signing or when other business needs require it or when asked to do so (typically 1 day per week but subject to change)
Travel when required for in-person court hearings or other applicable visits or travel as needed by the business (estimated <10% travel)
Represent Capital One in virtual or in-person court hearings when required for replevin court proceedings
Define and measure performance metrics (incentives, monthly scorecards, annual appraisal) and clearly communicate to team associates
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 3 years of experience in People Management or vendor management experience
At least 3 years of auto finance experience
At least 3 years of Google Suite or Microsoft Office experience
Preferred Qualifications:
Bachelor’s Degree or Military Experience
At least 5 years experience in People Management
At least 3 years experience in Process Management
At least 5 years of auto finance experience
Lean, Six Sigma certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
Capital One Sr Software Engineer Java AWS Angular United States, Texas, Plano
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What You’ll Do:
Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services
Qualifications:
Bachelor’s Degree
At least 3 years of experience in software engineering (Internship experience does not apply)
Preferred Qualifications:
5+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go
1+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service
3+ years of experience in open source frameworks
2+ years of experience in Agile practices
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
Share
As a Sr Risk Associate in the Financial Services Business Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges. You will test controls and make recommendations to the business to mitigate risk and strengthen ourdefenses.
In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the Company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making.
In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division partnering closely with senior business and risk office leaders, technology, compliance, legal, and Operational Risk Management.
In this role, you will:
Test regulatory and business controls across Financial Services to ensure Design and Operating effectiveness
Develop a deep understanding of business strategies, products, services, and risk profile;
Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite;
Analyze data to proactively identify risks and trends and provide insights that support internal customers indecision-making;
Provide guidance and advice to business partners on implementing risk policies and programs;
Drive collaboration between the risk, compliance, legal, and other business support functions;
Ensure independent escalation of risk management gaps, issues, and concerns to executive management and when appropriate, the Board of Directors, including emerging risks and regulatory focus areas;
Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Basic Qualifications:
High School diploma, GED or equivalent certification
At least 2 years of experience in project, process, program, or risk management
Preferred Qualifications:
Bachelor's Degree or military experience
2+ years of control testing experience
2+ years of experience in presenting to senior leadership
4+ years of experience in project, process, program, or risk management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
