Associate Renewal Portfolio Administrator jobs at Capital One in United States, Plano

In this role, you will:

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love

• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data

• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation

• Flex your interpersonal skills to translate the complexity of your work into tangible business goals
  

The Ideal Candidate is:

• Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.

• Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea

• Technical. You’re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms

• Statistically-minded. You’ve built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.

• A data guru. “Big data” doesn’t faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.

Basic Qualifications:

• Currently has, or is in the process of obtainingone of the followingwith an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration
    

Preferred Qualifications:

• Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics), or PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)

• Experience working with AWS

• At least 2 years’ experience in Python, Scala, or R

• At least 2 years’ experience with machine learning

• At least 2 years’ experience with SQL

This role is Hybrid, with associates expected to consistently spend three days per week in the office.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities:

• Lead strategic brand development of ongoing and new engagement campaigns for Refinance

• Develop creative briefs and work closely with creative partners to bring the business intent to life via compelling marketing channel creative deliverables

• Serve as key liaison for and collaborate with cross-functional teams including partners from: Product, Performance marketing, Business Analysts, Marketing Tech, Creative, Legal, etc.

• Collaborate with analyst teams to understand total business performance and build on analysis to identify new opportunities and optimize marketing testing strategies around creative and audience segmentation

• Synthesize research insights, marketing trends, competitive landscape, and macro external factors to identify new strategic recommendations to improve results and Brand impact, coordinating with cross-functional teams

• Tell consistent and compelling stories about our products and services, while also championing our brand and the end customer experience

• Influence internal decision makers with formal recommendations and informal networking through excellent communication

• Act as a steward for well-managed processes, identifying opportunity gaps where uncovered

This Associate should bring:

• An entrepreneurial spirit, initiative, leadership, creativity, balance of proactive and reactiveness, and drive for results

• Big picture thinking, connecting the dots between multiple experiences to create one seamless customer brand.

• Experience leading and managing creative processes, working with creative teams

• Able to manage the details of multiple projects, deadlines, and changing priorities simultaneously while maintaining excellent and accurate work

• A passion for leveraging data, metrics, and insights to drive results and turn learnings into actionable implications to form a marketing strategy and go-to-market approach

• A curious mindset, ready to dig in on consumer attitudes/behaviors/trends and draw implications for marketing

• Highly effective communication skills with outstanding writing, editing, and presentation abilities

• Strong working knowledge of Google Suite Sheets, Docs and Slides

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 2 years of experience in a Fortune 500 company or marketing agency

Preferred Qualifications:

• Bachelor's or MBA in Business, Marketing, Psychology, Communications

• 3+ years of experience in a Fortune 500 com[any or marketing agency

• 3+ years of experience in a Marketing agency - direct response marketing, brand marketing, survey development, or consumer marketing

• 1+ year of experience in Financial Services marketing

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Roles require strong communication, problem solving, strategic thinking, and influencing skills in order to effectively:

• Articulate outcomes of analysis and relevant insights
• Partner with business leadership to assess the financial implications of ongoing efforts to grow the organization
• Develop presentations to communicate business and analysis results to senior leadership audiences

General Responsibilities:

• Financial analysis & reporting: Accurately analyze & explain key cost drivers and monthly variances, suggest actions to the business, and manage the regular reporting process
• Budgeting, forecasting, and Profit & Loss (P&L) management
• Business presentations: Assist in development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams
• Ad-hoc requests and special projects
• Independently manage and prioritize workload

Basic Qualifications

• Bachelor’s Degree or military experience
• At least 3 years of experience in financial analysis
• At least 3 years of experience with financial modeling

Preferred Qualifications:

• Master’s Degree in Business Administration (MBA) or Master’s Degree in Finance
• Chartered Financial Analyst (CFA) license or Certified Public Accountant (CPA) license
• 4+ years of experience in financial analysis
• 4+ years of experience with financial modeling
• 3+ years of experience in strategic analysis & planning
• Proven business relationship, communication, interpersonal, and influencing skills
• Demonstrated independent problem solving and strategic thinking abilities
• Strong teamwork skills; ability to positively contribute to overall success of the team
• Experience with Google Suite (GoogleDocs, GoogleSheets, GoogleSlides)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

If you are planning to graduate college, or have recently graduated, and have a natural born savvy, ambitious with an entrepreneurial spirit, jump start your career with #15 on Fortune’s 100 Best Companies to Work For. This dream job opportunity will teach you all about the automotive industry with Capital One’s suite of state of the art digital products for car buyers and auto dealerships, backed by our underwriting models that position us as #1 in volume of non-captive auto finance loans that make car buying fun again! In this program we will teach you to:

• Provide options where Car Buyers and Auto Dealers mutually win and succeed financially through understanding the ins and outs of credit reporting and Capital One’s loan underwriting structure.,

• Sell Capital One Auto Finance as a fintech company that has a full SaaS Navigator suite for dealers to advertise, sell, and secure loans for their customers.

• Partner closely with product, tech, and design partners as the face of Capital One to help be the voice of the customer in developing and improving our products and offerings.

• Become your own CEO in preparing, executing, and achieving your territory sales strategy!
  

Upon successful graduation of the two year program you will be matched with a sales role that will work with your strengths and sales career goals!

General Responsibilities:

• Work with peers and teammates to achieve team, department and pod objectives.

• Guide loans from application to funded status.

• Cultivate stellar relationships with our dealerships.

• Utilize expert judgment to leverage an exception process to win business with Auto Dealers.

• Maintain a curiosity of tech and products that exist within Capital One that will benefit Auto Dealer partners and their customers

• Prompt completion of administrative and team tasks, such as conference calls, expense reports and Computer Based Trainings

• Utilize strategic selling in every-day work: building rapport with customers, asking open ended questions to uncover needs, and partnering from a need/gap perspective to influence solutions
  

First Year Experience:

• Optimize communications to create deals and goals with dealerships over the phone.

• Review and troubleshoot application/deal structure in underwriting auto finance loans.

• Leverage internal exceptions in partnering with dealership customers.

• Work with Sales leadership on reporting for monthly business reviews
  

Second Year Experience:

• Analyze territory production goals.

• Plan and prepare productive sales calls and visits by leveraging data and expert storytelling.

• Orchestrate successful collaboration with inside sales partners and leaders to proactively maximize partnerships with Auto Dealerships providing an iconic experience.

• Support and eventually own territory business planning that defines sales strategy and approach.
  

Along with Capital One’s generous benefits program and existing learning opportunities, participants of this program will also receive the following training:

• Shadowing Opportunities of the Sales process

• Extensive training on our sales program guidelines to give you confidence in selling and working with Auto Dealerships

• Up to date training and materials on our full Navigator Platform.

• Trainings and workshops to upskill B2B selling practices

• Classes in Presentation and Storytelling skills

• Experience in how to succeed in a multi-billion dollar industry

• Risk Management Frameworks
  

Basic Qualifications:

• Currently has, or is in the process of obtaining, a Bachelor’s degree or higher with an expectation that you will complete your most recent full-time degree program by August 2026 or earlier.

• At least 6 months of experience in sales OR customer service OR management OR leadership (can include retail experience)
  

Preferred Qualifications:

• Strong strategic, conceptual, and analytical abilities excellent verbal and written communication skills

• Demonstrated skills in communication, negotiation, organization, and people management
  

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

The Compliance Complaints Team within the Compliance organization is seeking an experienced Senior Associate who will be responsible for executing compliance testing and reviews. The Senior Associate will be responsible for ensuring various levels of consumer complaints are resolved in adherence to the Enterprise Complaints Operating Standard. This role will have the opportunity to work with a variety of teams across Capital One. A successful candidate enjoys developing a deep understanding of requirements and conducting monitoring/testing and drawing conclusions based on critical thinking, judgment and analysis to validate adherence. The role requires the ability to work cross-functionally with both business partners and compliance advisors and the ability to work autonomously. In addition, this role requires great attention to detail and excellent verbal and written communication skills.

Responsibilities will include (but may not be limited to):

• Under the leadership of a team leader, executes targeted reviews and testing for both enterprise wide operating standards and consumer compliance requirements

• Manages testing schedules to ensure all tasks and reporting are completed within established timeframes

• Analyzes data from multiple sources and systematically documents the work and results

• Reviews tests executed by peers for accuracy and adherence to test procedures

• Establishes and maintains strong relationships with Business Areas and Compliance Advisors

• Assists in communicating results to Accountable Executives and Compliance Officers, as needed

• Has general understanding of applicable laws and regulations impacting Financial Services products and can identify when a case needs to be escalated due to potential compliance and/or legal exposure

• Leverages critical thinking and expertise to anticipate and identify issues

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience working in financial services

• At least 1 year of experience working in Compliance, Legal, Risk, Complaints or Escalations

Preferred Qualifications:

• Bachelors Degree

• 2+ years of financial services consumer compliance monitoring or quality assurance experience

• 2+ years complaint handling experience

• Certified Notary Public

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Senior Associate, Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

As a Senior Associate, Project Manager you will:

• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company

• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate or escalate as needed; manage complex up and downstream project impacts.

• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.

• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

• Conduct regular meetings with project team. Document progress and report to stakeholders on project status.

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Forge relationships with key stakeholders to ensure delivery of commitments

• Identify ways to improve and streamline business process

• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 2 years of Project Management experience

Preferred Qualifications:

• Bachelor’s Degree or military experience

• 3+ years of experience in Project Management

• PMP, Lean, Agile or Six Sigma certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.