Sr Manager Product Management - Conversational Servicing jobs at Capital One in United States, New York
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119 jobs found
29.07.2024
CO
Capital One Sr Manager Product Management - Conversational Servicing United States, New York, New York
Own the 0-1 buildout of key conversational customer experiences and platform capabilities that will be used by millions of customers. Collaborate closely with business, design, and technology partners to complete...
Apply discovery and research techniques to identify internal customer pain points. Collaborate with product, engineering, and operations to create a continuous feedback loop. Partner with stakeholders to identify requirements, prioritize...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Strong data analysis skills (e.g., SQL, python, R) along with an understanding of technical patterns used to consume and process data at scale (e.g., graphQL, spark). Excellent problem solving and...
Own the 0-1 buildout of key conversational customer experiences and platform capabilities that will be used by millions of customers. Collaborate closely with business, design, and technology partners to complete...
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