Senior Associate Product Manager - Servicing jobs at Capital One in United States, New York
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United States
New York
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211 jobs found
20.09.2024
CO
Capital One Senior Associate Product Manager - Servicing United States, New York, New York
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Apply discovery and research techniques to identify internal customer pain points. Collaborate with product, engineering, and operations to create a continuous feedback loop. Partner with stakeholders to identify requirements, prioritize...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Product alignment — creating direction and facilitating product partnership while managing ambiguity and shifting priorities. Facilitation — planning and facilitating workshops with internal partners to deliver experiences that align business...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
Evaluate research, develop points of view and inform paid media strategies and tactics to address full-funnel objectives. Track, benchmark and report on key media and brand performance metrics o Leverage...
Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and...
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