Field Clinical Specialist Crm jobs at Boston Scientific in United Kingdom

About the Role

The appointed Regional Sales Manager will lead the area of Andalucía.

Sales Strategy & Execution

• Develop and lead regional sales strategies aligned with national goals and corporate vision.
• Conduct Quarterly Business Reviews (QBRs) to analyze performance, address gaps, and define corrective actions.
• Identify and seize local market opportunities, optimizing territory planning and resource allocation.
• Collaborate with Marketing to support sales initiatives, expand coverage, and reinforce Boston Scientific’s value proposition.

Leadership & Team Development

• Lead, coach, and develop the regional EP sales force (AMs and FCSs), with a strong focus on role specialization, execution, and results.
• Provide consistent, hands-on guidance to the team through coaching, field visits, performance reviews, and skills development.
• Foster a culture of accountability, collaboration, and continuous improvement.

Cross-Franchise & Strategic Collaboration

• Ensure effective coordination with the CRM RSM to optimize synergies across the RM division.
• Actively support the KAM organization in strategic key accounts, ensuring unified execution and aligned messaging.
• Collaborate with cross-functional stakeholders to integrate clinical, commercial, and operational inputs in account strategies.

Market & Business Insight

• Monitor and interpret healthcare trends, regional policies, and competitor activities to inform strategy and maintain market leadership.
• Provide actionable insights to internal stakeholders to adapt and refine go-to-market approaches.
• Ensure product and market knowledge remains current across the team.

Customer Relationship Management

• Build and maintain strong relationships with Key Opinion Leaders (KOLs), major accounts, and key clinical and administrative decision-makers.
• Support high-stakes negotiations, educational initiatives, and partnership building across the territory.
• Develop and execute bundled and value-added commercial solutions that meet both clinical and economic customer needs.

Sales Operations & CRM Usage

• Ensure full adoption of Salesforce CRM for accurate tracking of customer engagements, pipeline opportunities, and market intelligence.
• Use CRM data for performance monitoring, forecasting, and territory alignment.

Quality & Compliance

• Promote a strong culture of quality and regulatory compliance across all activities.
• Ensure that all field force activities are aligned with Boston Scientific’s standards and ethical practices.

What We’re Looking for in You:

• Experience: Minimum 2 years in a sales management role, ideally within the medical technology or healthcare sector.
• Education: Degree in Biomedical Engineering, Sciences, Nursing, Business, or a related field.
• Languages: Fluency in Spanish and English.
• Industry Knowledge: Deep understanding of the MedTech environment, capital equipment sales, and regional healthcare systems.
• Leadership Skills: Proven ability to lead teams, manage change, and drive performance in a dynamic environment.
• Business Acumen: Strong analytical, strategic thinking, and decision-making capabilities.
• Customer Orientation: Ability to develop impactful customer relationships and solutions.
• Collaboration & Communication: Strong interpersonal and cross-functional collaboration skills.

What can we offer to you:

• Permanent working contract with attractive benefits.
• Work life balance.
• Working in an international environment.
• Inspirational colleagues & culture.
• A company that strives for personal and professional development.
• A dynamic and management-related role within one of our groundbreaking and innovative divisions.

What You Will Do

• Act as the go-to clinical expert for case support, troubleshooting, and advanced product guidance
• Provide in-procedure consultation to physicians, offering insights on technique and product performance
• Deliver engaging educational conversations and hands-on demonstrations to healthcare teams.
• Address customer concerns with creative, solution-oriented thinking, collaborating cross-functionally when needed
• Ensure accurate and timely documentation of procedural device usage and clinical data
• Champion Boston Scientific’s Quality Policy, embedding excellence and compliance into every aspect of your work
• Collaborate closely with the regional field sales team and Clinical Field Trainers to provide case coverage, deliver advanced clinical insights, and serve as the regional subject matter expert in urologic oncology procedures and technologies.

Required

• Willingness to travel regionally to support clinical needs
• Confidence and professionalism in high-stakes clinical environments (ORs, clinics)

Preferred

• Bachelor’s degree or Nursing degree
• Minimum 2 years of experience in a clinical or patient care setting
• Background in direct patient care (e.g., RN, medical assistant, therapist, technician)
• Strong interpersonal and communication skills
• Self-starter with a proactive mindset and a commitment to excellence
• Adaptable and resilient—able to pivot priorities in a fast-paced, evolving landscape
• Skilled in managing multiple projects and anticipating future needs

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your Responsibilities will Include:

• Support and develop a high-performance sales and clinical organization to effectively achieve Axonics’ business objectives.
• Provide daily guidance and leadership to the field team through effective communication of objectives, hands-on coaching, and team development.
• Support, develop, and execute territory plans to deliver on annual revenue commitment and build a sustainable business over the longer term.
• Provide day-to-day field clinical support, which includes patient interactions, patient education, programming of Axonics devices and patient follow up, plus technical/application and education support, site management, coordination and in-service training for the SNM clinical programs.
• Build strong relationships with existing customers and drive new business in the assigned territory.
• Drive effective sales and educational initiatives.
• Work effectively with Sales/Marketing/CCO/Product/Business Managers to design and execute strategic sales and marketing initiatives.
• Develop the market for our existing and new products in line with divisional goals and objectives.
• Proactively identify and communicate changes in the healthcare, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly.
• Attend clinical meetings, seminars, and conferences as appropriate.
• Established contact person for hospital management, purchasing department and hospital staff as it relates to Axonics SNM business.
• Hand in all reports including forecasts, expense reports, etc., in an accurate and timely fashion.
• Negotiate distribution agreements where required.
• Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.
• Successfully complete formal Axonics training program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
• Other duties as assigned.

Required Qualifications:

• Bachelor’s degree.
• Minimum of 5 years in sales and marketing in health industry environment.
• Demonstrated ability to achieve both personal sales territory plan and plan for team.
• Proven business analysis and judgment with the ability to proactively manage business to meet objectives.
• Strategy development, project management, and problem-solving skills.
• Solid understanding of healthcare and regulatory requirements and issues.
• Ability to build positive working relationships, both internally and externally.
• Ability to effectively present information to all levels including management and C-level.
• Business related computer skills including Microsoft Office Suite.
• Ability to travel extensively.
• Fluency in English.
• Passionate, energetic, achievement motivated, high integrity make-up

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

This includes conducting needs assessments to define the plan, monitoring internal learner progress, and leading the mentorship program in the country. The role also involves developing healthcare professional (HCP) programs to address specific local educational needs while leveraging EHQ programs. The specialist will conduct local HCP programs, establish criteria for evaluating training effectiveness, and continuously update lesson plans to reflect new training requirements and technical advancements.

The role is remote and based in UK.

Key Responsibilities

• Represent and own the internal and external training planfor your country, tailoring learning experiences that meet local needs
  • Develop a plan to support all new hire employees and current employees to complete progressive curriculum in required timelines, by leveraging EHQ offering
  • Conduct a needs assessment for HCPs in collaboration with the local marketing team to identify specific HCP education needs in the region
  • Develop a plan to address HCP education needs aligned with EHQ education plan and integrating both EHQ programmes and specific local programmes required
• Track and support the progress of employee-learnersin your country, ensuring development goals are met and exceeded.
  • Identify Educational gaps in collaboration with managers and mentors and implementing solutions leveraging all resources to meet established timelines
  • Provide feedback to the EHQ team on programme improvements and necessary adaptations to meet new requirements and address new needs or learnings
• Lead the mentorship program, bringing structure and inspiration to our learning culture.
  • Support all mentors in your region by identifying their development needs and helping them structure their mentoring support and gap assessment
  • Evaluate program outcomes, and plan for continuous improvement with EHQ Med Ed and country leadership support
• Execute, track and monitor results for all the HCP education programmesin your country
  • Balance EHQ and country specific education programmes to meet your country’s needs
  • Design, implement, execute, define metrics and monitor specific country education programmes defined in your plan and aligned with learning objectives
  • Assess program impact, revise objectives, and plan for continuous improvementelevating needs within the country leadership and EHQ Med Ed
• Manage budgetfor all country MedEd activities in collaboration with country marketing and business teams
• Build and maintain strong relationships with key customers, internal and external, acting as a liaison between key country educational opinion leaders and Boston Scientific programs.
• Act as the country SME for CRM education , serving as the go-to resource for training strategy, program execution, and internal support
• Communicate proactivelywith stakeholders and establish strong networking in the country organization and within the EHQ team
• Collaborate on the development of our current digital platforms and Learning Management System defining needs and utilizing the platforms in different curriculums
• Keep abreast of industry standards and trends as related to responsibility and ensure compliance with governing agency guidelines.
• Work with your manager to create a structured development plan aligned with your role progression and training needs.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
• Leverages tools and programs across the organization
• Ensure consistency in Boston Scientific branding guidelines.

Profile Requirements

• Minimum 5 years’ experience in Medical Education/ Customer programs/ Field support

• CRM (full portfolio) field support experience and expertise is required for this role (minimum 3 years)
• Training and Medical Education background will be highly valued for the role (2 years)

Experience with educational platforms (e.g. EDUCARE digital platform), Learning Management Systems, e-learning programmes and digital content will be highly valued

• University degree or equivalent required with solid expertise in Rhythm Management and CRM (disease, product, clinical)

• Promote collaboration across the organization
• Generate and champion new ideas and approaches
• Strong customer focus, both internal and external customers
• Excellent planning and organizational skills
• Problem solving oriented and detail focus
• Strong integrity, adaptability, agility
• Ability to work under pressure with multiple priorities.Ability to prioritize and focus
• Didactic, presentation and strong communication skills
• Fluency in English
• Travel approx 30%, across the UK & Ireland region

In this UK-focused role, you’ll be a key member of our broader team and will work cross-functionally with commercial, clinical, and policy colleagues to help ensure our breakthrough technologies are accessible and reimbursed across the UK healthcare system.

Your impact in this role

You’ll play a vital role in helping the business understand and navigate the UK reimbursement and health economics landscape. Your work will directly support market access, evidence generation and product adoption – across both new technologies and established products.

Your day-to-day responsibilities could include:

• Developing and executing reimbursement strategies for new and existing cardiology products within the UK market
• Supporting the design and adaptation of health economic models (e.g., cost-effectiveness, budget impact)
• Conducting and contributing to UK-specific evidence generation and market access dossiers
• Collaborating with regional and global teams to ensure UK needs are reflected in clinical trial design, economic model development, and value messaging
• Monitoring and interpreting UK policy developments that may impact reimbursement and access for Boston Scientific products
• Supporting and educating internal stakeholders (sales, marketing, clinical) on health economics and market access related topics and implications for their work

What we’re looking for

We’re ideally looking for someone with the following:

• Solid experience in health economics, market access, or reimbursement – ideally within medical devices or pharmaceuticals
• Strong understanding of UK health policy and reimbursement mechanisms
• Experience with economic modelling (cost-effectiveness, budget impact) and literature reviews
• Excellent analytical, communication, and stakeholder engagement skills
• Ability to work independently while contributing to a broader regional team
• A degree in health economics, health policy, life sciences, public health or similar (postgraduate qualification a plus)
• Fluent in English

We believe that our people are the cornerstone of our success. When you join us, you’ll be part of a supportive, forward-thinking team in a fast-paced and meaningful industry. You’ll also benefit from:

• A strong focus on career development and personal growth
• A collaborative culture that values innovation and diversity of thought
• Flexible working to support a healthy work-life balance
• The chance to make a real impact on healthcare access and patient outcomes
• Being part of a growing global leader in medical technology