Accounts Executive Iii / Sales Representative Cdmx jobs at Boston Scientific in Mexico

Responsibilities - About the position:

• Assistance in Peripheral Interventions procedures in Hemodynamics.
• Acquire a deep knowledge of the division’s products, strategic therapies, and procedures.
• Execute the monthly and quarterly sales plan for the assigned territory.
• Collaborate with business partners (sales representatives, distributors, commission , therapy developers) to achieve the territory’s sales objectives.
• Foster strong relationships with doctors, referrals, buyers, insurance companies, opinion leaders, and hospitals.
• Conduct regular visits to the company’s clients and potential clients.
• Analyze the market and competition by preparing reports (on processes, sales, historical data, procedures, inventory, and account profiles) for business development.

Requirements - MANDATORY:

• Bachelor’s degree or title in Biomedical Engineering, Nursing or similar.
• Knowledge of Microsoft Office.
• Fluency in English.
• Availability of schedule.
• Customer service.
• Teamwork.
• Excellent communication skills and proactive attitude.
• Sense of urgency.
• Recent graduates can apply.
• Ability to build long-term relationships.
• Schedule flexibility.
• Proactive and independent.
• Residency in Mexico City

Desirable:

• Sales experience.
• Negotiation skills.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which BSC products can best address their specific needs.
• Observes actual procedures in the lab and operating room of hospital accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Managing clinicals throughout cases and across different territories.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.

Required Qualifications

• Minimum of 2 years previous medical device sales experience
• Minimum of 5 years’ experience in sales or a combination of sales experience and relevant educational background

Preferred Qualifications

• A four-year degree with a background in sales and proven track record of success
• Strong clinical, analytical and selling skills.
• Person should have a proven ability to take on a large number of accounts.
• Problem solving and the ability to be coached and directed by other teammates will allow collaboration and success in selling the venous and arterial portfolio.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Interpersonal and stakeholder management skills are essential for success in this role, as close collaboration with various business and functional departments is required.

Key responsibilities:

Channel Partner/Distributor Identification and Onboarding

• CP Identification: Identify channel partners (CP) for Philippines to expand market reach. CP includes distributors, dealers, sales and commission agents. Develop and manage comprehensive onboarding processes to adequately train and equip new partners.
• CP Onboarding & Contracting: Develop and manage comprehensive onboarding processes. Ensure global CP requirements and database are maintained on time and accurately according to related SOPs. This includes CP onboarding, renewals and termination. Negotiate terms, pricing, and performance targets etc with CP.

Channel Strategy Development

• Define and implement channel strategies aligned with company growth objectives.
• Identify new distribution avenues and evaluate potential new channels.

• Collaborate with CP and regional teams to create strategy to grow and develop the market in Philippines

Relationship Management

• Building and maintaining strong relationships with Channel partners and key personnel to ensure loyalty and maximize sales opportunities by providing ongoing support. Addressing any concerns or issues they may have promptly and effectively.
• Facilitate communication and negotiations between BSC and CP for business and non-business matters include any conflict resolution.
• Coross functional collaboration with internal (Country & Regional) teams, including sales, marketing, Finance, Compliance, and Supply chain for country strategies.

Compliance, Training and Development:

• Ensuring that dealerships comply with all relevant laws, regulations, and company policies. This may include monitoring adherence to contractual agreements, conducting audits, and providing guidance on legal and regulatory requirements.
• Providing training and support to channel partners to ensure they understand the companies policies and operational processes. This may involve conducting workshops, seminars, or providing training in person or virtual.
• Elevate Channel Partner’s sales force effectiveness in partnership with respective L&D manager

Reporting analytics & System management

• Implementing and management of DMS (Distributor Management system) to capture and utilize advanced analytics to optimize and pursue business opportunities with local teams and CPs.

• Facilitate audit & monitoring activities involving Channel Partners to ensure data accuracy and compliance of secondary data.
• Gathering and analysis of business information from channel partners including in-hospital sales and inventories.

• Coordinate and help CP work on their forecast to minimize back-orders and service level hits
• Design & implement CPs score card and ranking w.r.t performance, risks and effectiveness

Continuous Improvement

• Stay informed about industry trends, market dynamics, and competitor activities to identify new opportunities and best practices. Proactively seek feedback from distributors and channel partners to identify areas for improvement and implement corrective actions as needed. Work closely with cross-functional teams to streamline processes, optimize resources, and enhance overall efficiency.

Key competencies, Qualifications & Experience:

• 8+ years of experience in Medical Device industry or broader Healthcare Industry/FMCG
• MBA / Post graduate degree in any field preferably business management / administration, marketing
• Experience in managing channel Partners.
• Experience in stakeholder management and project management
• Good communication, presentation, and interpersonal skills.
• Results oriented with the ability to work independently and collaboratively in a fast-paced environment.
• Analytical mindset with proficiency in data analysis and reporting tools
• Self-motivated – Motivating and inspiring others
• Flexible, adaptable but focused and persistent
• Open to travel in and outside country

About the role:

This role will be responsible for developing Sales of core products and strategic products in different accounts based mainly in Mexico city and Estado de México. The person will be responsible of generating demand, engagement with HCP´s and attending procedures. He/she will be responsible for identifying opportunities to co-work with marketing generating strategic events to position BSCI in the HCP premises.

• Attend procedures.
• Understand the market and our competitors.
• Report sales, procedures and opportunities in salesforce.
• Increase average ticket in the accounts, complementing with additional products when possible.
• Have a clear understanding of growth opportunities by account/physician.
• Understand the sales process in the medical device industry.
• Quick learning of internal processes, stakeholder identification and stakeholder follow up on each request to guarantee an end to end accountability in the sales cycle.
• Collaborate to foster an excellence, action and execution culture.

Required qualifications: MUST

• Bachelor's degree in a healthcare area.
• Flawless execution to gain market and manage objections.
• At least 1 year in sales.
• English fluency B2 or higher.
• Strong analytical and problem-solving skills.
• High level of accuracy and attention to detail in work.
• Availability to attend procedures and experience in OR.
• Strong organizational skills with the ability to manage multiple customers.
• Ability to work effectively in a team-oriented environment and collaborate with cross-functional teams.
• Advanced proficiency in Microsoft Office Suite, especially Excel, PowerPoint.
• End-to-end accountability is required.
• Located in Mexico City.

Preferred qualifications NICE TO HAVE

• Experience in private sector
• Experience in public hospitals
• Peripheral Intervention experience
• Experience in education activities in the healthcare industry

Required Qualifications:

Experience:Minimum 3–5 years in a customer service or client-facing role, preferably in the medical device, pharmaceutical, or healthcare industry.

Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office Suite (Excel, Outlook, Word) and ERP preferably SAP.

Others:

• Demonstrated ability to manage complaints, resolve issues effectively, and maintain a positive customer experience.
• Strong knowledge of Order Management workflow and OTC (Order to Cash).
• Strong interpersonal skills with empathy, patience, and professionalism.
• Moderate knowledge of accounting movements like Billing, Credit/Debit Notes, Free of Charge Billing.
• Ability to work cross-functionally with internal departments such as Sales, Finance, Regulatory, and Logistics, Planning, etc.
• Excellent verbal and written communication skills

Desire Qualifications:

• Intermediate to advanced English proficiency 70%
• Strong attention to detail and ability to prioritize multiple tasks under tight deadlines.
• Solves problems considering common practice or procedures; determines appropriate action by analyzing possible solutions and their impact on business or technology using practical experience, judgment and precedents
• Receives a moderate level of guidance and direction
• Understanding of quality systems and regulatory requirements in a highly regulated industry supporting the internal and external audits.

Key Responsibilities

• Sales Data Analysis & Visualization (SFDC & Tableau)

Design and maintain dynamic dashboards and reports to monitor KPIs, identify trends, and uncover opportunities for improvement.

• CRM Administration (Salesforce)
  Manage and optimize Salesforce workflows, automate processes, and provide user support to ensure system efficiency and adoption.

• Cross-Functional Collaboration Work with Sales, Marketing, Finance, and Operations to align data strategies with business objectives, supporting initiatives and enabling agile action.

• Commercial Optimization
  Propose data-backed solutions to improve sales productivity, territory management, and closing effectiveness.
• Reporting & BI Automation
  Develop and maintain territory maps, SOPs, and business reports using tools such as Tableau, SAP, SFDC and other BI platforms.

Required Qualifications

• Bachelor’s degree in engineering, Computer Science, Business Analytics, or related fields.

• Experience with CRM, preferably Salesforce and Tableau, plus knowledge of data programming languages.

• Strong presentation and communication skills.
• Based in Mexico City with availability for hybrid work.
• English level B2 or above

Preferred Attributes

• Negotiation and relationship-building skills.
• Results-oriented mindset with a sense of urgency.
• Emotional intelligence, resilience, and learning agility.
• Self-directed and proactive approach to problem-solving

Responsibilities

• Educate on and support safe and effective use of products to physicians and allied health personnel.
• Bring innovative solutions that will help our customers address their unmet business needs for the purpose of achieving sales plan.
• Support revenue growth in endobariatric accounts by fostering strong customer relationships and executing all sales/marketing initiatives and programs.
• Identify opportunities and needs of existing endobariatric accounts including staff training, increasing product/procedure awareness, and providing clinical and aftercare support, as needed.
• Capture and structure information from the field producing updated market mapping and business sizing.
• Identify and develop new endobariatric accounts primarily through working with local sales teams Develop, lead and manage the execution of new product launches.
• Review scientific/clinical literature with customers that supports the continued use of endobariatric products
• Educate accounts on product, data, and aftercare through in-service and ongoing training with physicians and staff.
• Deliver tools and resources that will help accounts to improve the quality and integrity of patient care as well as to assist in meeting business objectives.
• Work with Sales and Marketing leadership to develop and leverage sales/marketing resources and programs to drive growth of endobariatric products.

Required qualifications

• Bachelor’s degree in: Marketing, Administration, Health related.
• M.B.A. or master's degree preferred.
• 5+ years of medical device sales and/or downstream marketing experience
• Be an initiative-taker/self-starter with strong time management and planning skills, have the ability to target accounts and achieve results through a daily action plan.
• Strong leadership skills focused on collaboration (internal/external) and execution/results Understanding of business and financial terms
• Proactivity, emotional intelligence, agility & learning communication.
• Proficient in English
• Strong organizational, selling, presentation and communication skills

Preferred qualifications:

• 3+ years of bariatric surgery, plastic surgery, and/or general surgery sales and marketing experience.
• Demonstrated ability to manage complexity and work in an environment of change
• Experience managing CRM software - Salesforce.
• Experience leading and managing a team.
• Overnight travel required: 2-3 days / week (40% - 60%)