Supply Chain Applications Support Analyst Apac jobs at Boston Scientific in Malaysia

Responsibilities

• Maintain and monitor Capital Equipment opportunity funnel from lead through deal closure; manage renewal timelines and upsell tracking
• Collaborate with global product and marketing teams to localize materials for local markets, support service program launches, and ensure timely rollouts
• Provide regional coordination for tools, presentations, sales aids, and training assets
• Act as the central resource for KPI tracking, quote-to-close metrics, and pricing consistency
• Ensure best practice sharing and standardized processes across countries for efficient execution
• Serve as a key enabler to reduce administrative burden on country teams and frontline sales

Requirements:

• Minimum Bachelor Degree in any discipline
• Minimum 3–5 years of experience in sales support, marketing, or product coordination in relation to capital equipments
• Proficient in CRM tools (e.g., Salesforce) or equivalent, quoting tools and powerpoint
• Strong attention to detail and experience working with regional or global teams
• Excellent communication skills and ability to work in a fast-paced, matrixed environment
• Experience in medical devices or capital equipments industry is preferred

Quality System Requirements:

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Purpose Statement

As a Global Senior Planner, you will support the SI&OP process for your assigned product families, ensuring global alignment and supporting strategic priorities. Your leadership will play a key role in fostering cross-functional collaboration, addressing challenges, and driving continuous improvement in supply chain performance.

Key Responsibilities

• SI&OP Leadership :
  • Lead the SI&OP process for your assigned product families, ensuring alignment across global teams and maintaining focus on strategic goals.
  • Facilitate demand and supply reviews, driving decisions that balance customer needs, inventory levels, and production capabilities.
• Dual-Site Manufacturing:
  • Manage net requirements to support dual-site manufacturing initiatives between Penang and other sister sites, enabling efficient allocation of resources and production planning.
• Execution Management:

• • Partner with manufacturing teams to ensure seamless execution of supply chain processes, maintaining high service levels and aligning production outputs with divisional objectives.

• Demand Management:

• • Collaborate with regional teams to review, adjust, and improve demand forecasts, ensuring proactive responses to market changes.

• Inventory Optimization:

• • Monitor inventory performance and recommend actionable strategies to reduce excess, obsolete, and expired stock while safeguarding supply continuity.

• Strategic Projects:

• • Contribute to strategic initiatives impacting the global supply chain, identifying risks, and ensuring effective communication and resolution of concerns.

Job Requirements:

• Candidate must possess at least Bachelor's degree in Supply Chain Management, Business, Engineering, or a related discipline.

• 5-9 years of experience in supply chain, materials management, or manufacturing planning.

• Strong proficiency in Microsoft 365 , particularly for analytics, automation, and process improvement.

• Knowledge of Kinaxis RapidResponse , SAP , or similar supply chain software is beneficial but not required.

• Willingness to travel internationally as needed.

Skills:

• Confident communicator with strong interpersonal skills, capable of building trust, engaging, and influencing stakeholders at all levels across global teams.
• Proven ability to work independently and make efficient, data-driven decisions.
• Strong analytical skills with a proactive, data-driven mindset for decision-making.
• Flexible and adaptable in dynamic environments, with a collaborative approach to driving innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall Supply Chain KPIs within the country
• Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
• Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
• Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
• Responsible for channel partner/ Commission agent engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team
• Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers
• Manage import/ export activities on trade and non-trade items by collaborating with appointed freight forwarders.
• Ensure the operational activities are following regulatory, quality, and financial policies.
• Lead and drive regional and local initiatives to drive process excellence within the country.
• Foster team dynamics and close collaboration among various functions to deliver business results

Key Activities

• Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
• Planning and control departmental expense and country inventory level
• Reduction of slow moving or nonmoving inventory to optimize inventory reserves.
• New product launch planning with sales teams
• Support customer service to complete the order processing in time
• Working with service providers for timely and accurate delivery of products
• Warehouse Management in line with Quality objectives.
• Drive process improvements to improve operational efficiencies.
• Consolidate customer feedbacks and drive customer improvement actions
• Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• 3PL governance and KPIs assessment and improvements
• Improve field inventory accuracy and maintain compliance
• Regular PAR level review and inventory maintenance at hospital locations

Requirements for this position

• At least 7 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
• Performance oriented, analytical, and sharp minded
• Excellent interpersonal and communication skills
• Excellent administrative and organizational skills
• Demonstrate good leadership skill and a team player
• Experience in using SAP will be added advantage.

Qualification:

• At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree
• MBA/ APICS certification is preferred

Competencies:

• Speaks and understands English on a Business level
• Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
• Understands basic finance and comfortable with P&L review would be added advantage
• Able to recognize and handle any reconciliation issues proactively
• Proactively add value to business processes including both internal and external customers
• Familiar with basic analytical tools such as spreadsheets and visualization tools
• Good problem-solving skills
• Good presentation skills
• Customer focused
• Ability to work under pressure

Purpose Statement:

Responsible for ensuring that internal controls over financial reporting are being adhered to in compliance with corporate/local laws and regulations. Puts an emphasis on developing and enforcing financial policies to mitigate accounting risks and other controllership issues

• Ensure region-wide compliance with financial policies aligned with corporate standards.

• Lead readiness efforts for internal and external audits (e.g. GIA, SOX, statutory).

• Oversee the implementation, enforcement, and documentation of internal controls, in line with SOX 404 requirements.

• Conduct in-country control reviews; identify and remediate control weaknesses.

• Support the development, update, and enforcement of finance policies and procedures.

• Act as the primary liaison with GIA and external/internal auditors.

• Promote a strong internal audit and review culture to ensure financial statement integrity.

• Drive timely implementation of audit findings and corrective action plans.

• Ensure countries maintain audit readiness for annual internal control reviews.

• Collaborate with Country Controllers to optimize finance processes and system usage.

• Provide expert guidance on resolving internal control and financial issues.

• Champion financial compliance initiatives (GIA, SOX, statutory, monthly closing).

• Coordinate approvals for statutory financials and management reports.

• Represent the International Region on corporate task forces and compliance initiatives.

• Partner with Legal, Corporate Security, and other departments on special assignments.

• Support ad-hoc internal control reviews across the region.

• Coordinate quarterly SOX 302 certification and reporting.

• Serve as a confidential channel for reporting financial improprieties.

• Provide input to the Quality Committee regarding finance-specific local issues and cross-country regulatory challenges.

• Promote the development of controllership skills, tools, and ethical compliance.

• Ensure awareness and adoption of relevant SOPs, policies, and standards

7. Quality Systems Responsibilities

• Demonstrate a commitment to patient safety and product quality by maintaining compliance with the Quality Policy and relevant procedures.

• For managerial roles: ensure resource allocation (personnel, tools, training) to support Quality System compliance.

Qualification:

• Bachelor’s degree in Accounting, Finance, or Business is a minimum.

• CPA, CA, CIA, CISA, or similar professional certification is strongly preferred.

• Minimum 10 years of progressive experience in Internal controls, audit, or financial compliance
• Preferably within a multinational corporation (MNC) and prior Big 4 audit firm
• Regional experience in multi-country financial environments especially across international regions
• Knowledge of SOX regulations and experience working in SOX-compliant organizations.
• Strong understanding of governance, risk, and compliance (GRC) tools.
• Medical Device industry is a plus but not a must

Purpose Statement:

Analyzes, specifies, designs, documents, tests and delivers business systems and Information System process solutions to meet business requirements.

Job Responsibilities:

• Experienced in SAP SCM (MM & IM) & PP modules. Familiarity in FICO module is a plus.

• SAP modelling & system support.

• End-user support & troubleshooting in Systems integration interface with internal system Eg: Manufacturing Applications: PLM – SAP – MES).

• Project Coordination in creating project plans, timelines, and schedules, and track progress to ensure projects stay on course.

• Improve application/system efficiency and make recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements.

• Participation in cross-functional teams (Manufacturing Engineering, Quality Engineering, Supply Chain, Finance, Production) to articulate site requirements, coordinate site testing (user acceptance test, system simulation test) and documentation.

• Resolves repeated issues related to manufacturing applications or processes by working with systems or process owners and project teams to find acceptable permanent solutions.

Job Requirements:

• Candidate required to possess at least bachelor's degree in computer science or related.

• At least 3 years working experience in implementing & support SAP ECC or S4 Hana

• Skills: SAP Data analytics, Project management and SAP programming.

Key Responsibilities:

• Plan, manage and coordinate all activities related to inventory management for the country.
• Responsible for inventory KPI such as Inventory Days (DIOH), slow moving goods and consignment count coverage.
• Ensure stock accuracy on consignment accounts through execution of consignment count as per count plan and timely reconciliation of count results with sales and customer service.
• Establish and review consignment stock level (PAR level) for consignment accounts on a regular basis.
• Monitor field inventory movement for both long-term and short-term consignment.
• Manage product expiry in the field to minimize inventory scrap.
• Execute consignment inventory strategy to drive field inventory optimization and improve customer service level.
• Work with other supply chain team to streamline processes involving consignment management.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain / Logistics, or equivalent experience.
• 5+ years of supply chain / logistics experience, preferably focusing on inventory management.
• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges.
• Critical thinker with good problem-solving skills.
• Minimum intermediate level in MS Excel skill.
• Good written and verbal communication skills.
• Able to work independently and within a team.

Key Responsibilities

• Collaborates with cross-functional teams to lead and/or support the organization of events and meetings, while following established guidelines, processes, and tools
• Communicates proactively to all levels of management and stakeholders. Ability to handle senior Key Opinion Leader (KOL) communication individually
• In all actions with HCPs, demonstrates a primary commitment to compliant behavior with documented processes and procedures in case of audits
• Fosters strong relationships with key customers, both internal and external
• Serves as a liaison and event resource for initiatives and can communicate clearly and directly to the Senior Leadership when required on activities and progress
• Able to collaborate with identified vendors to ensure that initiatives meet objectives
• Directs and initiates solutions in support of continuous improvement
• Defines, tracks, and maintains budgets. Ensures cost-saving measures and spending within allocated amount. Ability to work resourcefully within budgets
• Maintains and enhances knowledge of meetings, events and tradeshow industry trends and best-in-class practices as related to responsibilities
• Manages and ensures consistency in the Boston Scientific brand

Key Qualifications

• Minimum 5 years of relevant experience
• At least a degree or equivalent
• Familiarity and work experience with markets in the Asia Pacific region. Fluency in an additional language in the Asia Pacific region would be an advantage
• Experience in a corporate environment managing meetings, events and tradeshows. Healthcare experience preferred to understand strict compliance rules
• Strong vendor management skills to be able to deliver projects on deadline and to budget
• High level strategic knowledge of event management software web registration and experience of working on learning platforms required
• Must have demonstrated ability to develop and maintain strong relationships with stakeholders. Good communication skills and ability to use diplomacy and tact to diffuse high tension situations, particularly external contacts/vendors
• Strong communication and multitasking abilities, preference to candidates who can hit the ground running. Ability to guide and mentor junior and in-country teams on processes and documentation
• Ability to work independently and collaboratively to meet deadlines and prepare materials with a high degree of accuracy
• Highly organized, proactive, resourceful, energetic, creative and problem-solving thinker, able to exercise sound judgment
• Ability and flexibility to travel to provide onsite support as required