Sales Operations Analyst jobs at Boston Scientific in France

About the role:

The person in this role will be a leader of projects and programs within the EP Project Management group, specifically for the Opal HDx Mapping System. The scope of projects may include activities from initial product development to the end of product life cycle across business units and manufacturing sites. Success in the role requires a focus on capturing the opportunities from across the various functions, creating a cohesive strategy for project execution and driving execution to ensure project completion.

Project size will range from small one-off tasks to large process improvement, design change, line extension activities, design transfers and projects driving global productivity and commercialization. Multiple projects will be handled simultaneously with cross-functional team members from R&D, Design Assurance, Packaging, Regulatory, Operations, Supplier Development, Supply Chain and Clinical. Strong interpersonal and communication skills as well as the ability to build relationships are required for this role.

Your responsibilities include:

• Developing, executing and leading of project/program teams to successfully deliver the defined products/solutions to business unit management (initiating, planning, executing, controlling, and closing processes)
• Identifying resources required for assigned project activities and forming teams to complete the activities
• Building team ownership and commitment to project plan
• Developing and monitoring project budgets through regular analysis of cost and spending
• Timely communication of priorities and status with senior management, regional and functional leads including presentations and discussions at FLT (Franchise Leadership Team) and PIB (Product Investment Board)
• Managing challenges of technology application and new product development including identification, communication and escalation of technical and business risks
• Resolving conflicts with team members and providing input to functional managers on team and team member performance
• Facilitating end of life of products following commercial release of new products
• Mentoring and/or coaching other functional and project managers
• Fostering a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives
• Monitoring and ensuring compliance with company policies and procedures (e.g. federal/country and regulatory requirements)
• Managing changing business priorities, while keeping the team focused
• Setting clear expectations for both the project team as well as management in terms of delivery as it pertains to prioritization, scope, time, and resources

Required qualifications:

• Bachelor’s degree
• 5+ years of related work experience or equivalent combination of education and work experience; new product development ideal
• Strong organization, communication and influencing skills, as well as a demonstrated ability to confidently handle full responsibility for project completion
• Results-oriented and focused on delivering timely, accurate and premium execution
• Experience in managing multiple significant, cross functional projects and/or initiatives

Preferred qualifications and competencies:

• BS Degree, Engineering
• PMP Certification
• Background in medical device development
• Knowledge of DHF, DMR and Engineering Change processes
• Experience communicating and influencing all levels of the organization
• Experience managing sustaining and new product development projects including business critical and high visibility projects
• Demonstrated ability to lead small and medium cross functional teams as a Project Manager, Operations Leader or Technical Leader
• Product knowledge of EP products and processes

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Costa Rica-Coyol

Hybrid Roles:

About the role:

The Payroll Process Analyst I, Payroll supports the Payroll Supervisor in all special projects and company initiatives that impact the Payroll organization. The Payroll Process Analyst I, Payroll works independently and applies basic payroll principles and knowledge to ensure standard operating procedures are followed, compliance to all local legal requirements related to payroll, and manages payroll efficiency and accuracy initiatives. Primary responsibilities for this position include pay results validation and confirmation using applied audit principles and designed controls. Develop, manage and implement continuous process improvement initiatives.

Your Responsibilities Include:

• Ensure all site staff are paid on time, correctly, in full and in compliance with all legal requirements.

• Assist on expatriate payroll processing requirements.
• Ensure compliance with Statutory/SOX and Company legislation/policy.
• Support in Payroll End month closed activities.
• Provide reports in relation to the Payroll function.
• To establish and support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System and the appropriate regulations for the area.
• Enter any manual data needed such as cost centers, badges, shift patterns, work centers, request the set-up Kronos paycodes to corporate team and ensure the correct paycodes are used by employees/supervisors, ensuring timecards are signed off timely.
• Site administrator of Kronos time and recording system. Expert on Kronos rules and how they relate to employee payment, set up new rules and maintenance. Training of site supervisors on Kronos. Support annual system maintenance, system upgrades and updates.
• Develop non-standard reports in conjunction with the Kronos IT team as required to run the business.
• New hire orientation presentation.
• Perform the payroll cycle payments according to each payroll type. (Weekly, semimonthly, interns, Sales, etc)
• Manage the payroll software such as payroll calculations, severance payments, generate salary letters, reports, bank accounts)

What we're looking for:

• Bachelor or Licenciature degree in Accounting, Finance
• Experience: 1 year of experience in Payroll
• English Level desired: 70%
• "Excel skills ", Microsoft Office Package, Payroll Software

Benefits • Life-Work Integration • Community • Career Growth

工作职责：

• 负责区域内客户的手术支持工作并培训相关医院技师，使其能独立配合客户开展手术。
• 与负责区域内的客户建立良好的合作关系，推动区域手术例数及相关产品的应用。
• 为客户提供专业的学术支持，培养并提升客户的手术技能。
• 在直属经理的指导下制定相应的区域管理计划，更好的推动区域手术例数及相关产品的应用。

岗位要求：

• 统招本科及以上学历，2年以上医疗器械工作经验，外企优先；
• 良好的自我驱动力及较强的学习能力
• 良好的沟通技巧、人际交往能力以及团队协作精神
• 诚信，有责任心，富有激情，有创造力，有良好的工作抗压能力
• 能接受高强度跟台，具有电生理相关行业经验者优先

Costa Rica-Coyol

Hybrid Roles:

About the role:

Pre- Project Portfolio Surge activity,

Requirements, Design,

Build and Testing,

Deployment to post Go Live support and ongoing sustaining.

The core objective of this role will be to actively support the processes and projects designed by the Master Data Manager to ensure the accuracy and consistency of master data.

The role entails a strong involvement in

analysing and improving architectures and reporting tools

executing the implementation of continuous improvement initiatives.

You're Responsibilities include:

• The role represents the Business Users in the Agile ERP team, working closely with Stakeholders to support the translation of User Requirements into Business User Stories and the ‘Who, What, Why’ Acceptance Criteria.
• Supporting in the cross functional requirements gathering with the other Magellan Workstreams, Strategic Integration Vendors, BSC BPL’s, SME’s, Communities of Practice’s, IT Solution Architects/COE and Stakeholders across the network
• Translate user requirements into JIRA work items in the Team backlog, User Stories, Spikes, Tasks.
• Proactively test MDG functionality in line with the appropriate acceptance criteria and provide feedback to the development team.
• Participate in the writing and reviewing of test cases.
• Participate in all testing phases of the project deployment and Run Support.
• Support in any cross functional testing with the other Magellan workstreams.
• Work closely with cross functional teams to establish processes, procedures and defined roles and responsibilities for master data management.
• Disseminate best practices and standardization in Master Data Management across BSCI.
• Create, update, and review all MDG related end user documentation.
• Prepare content & participate in MDG CoP’s.
• Provide MDG end user training as required to enhance the knowledge base across BSCI.
• Participate in gathering voice-of-customer raised by the business in terms of user experience issues, as well as related expectations after issue resolution.
• Works closely with the MDG Run Support Team and supports in investigating reasons for potential issues and related alternative solutions.

What We’re Looking For:

• Bachelor’s degree in Business, Engineering, Science or applicable field required.
• 3+ years technical professional or operational experience in medical device field required.
• 3+ years of Systems/Applications experience as BPL/SME
• Strong knowledge of SAP is an advantage
• Ideally previous experience of a major Program introduction/upgrade, ideally within an IT/Systems or Business representative role
• A proven track record of Continuous Improvement, system upgrades/enhancements, proactive problem solving or LBP.
• Demonstrated high degree of integrity, professionalism, and the ability to establish credibility.
• High sense of urgency and commitment to execution.
• Previous experience of Scaled Agile Project Management an advantage and/or proven adaptability, comfortable with change and with a demonstrated ability to react and respond to a fast-changing environment.
• Role location is flexible, with participation at Team meetings, collaborative project events, with a Marlborough/Minnesota focus and across various other BSC locations.
• Please Submit Resume in English

Skills:

• Analytical, detail oriented and accurate
• Precise, methodical, and respectful of procedures
• Ability to research and work on data.
• Problem solving & insight generation skills.
• Strong communication skills with employees at all levels including ability to translate distinct terminology differences between and for technical teams and business teams.
• Strong relationship building skills and interfacing with stakeholders.
• Ability to work in multiple virtual team’s
• Ability to execute repetitive activities if required.

Quality System Requirements:

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

• Act as a business leader in projects, implementing new processes and tools within the organization and creating associated programs to develop them.
• Continuously improve & optimize our processes and develop new capabilities.
• Partner with the CoE to optimize processes and ensure successful integration of EMEA/Global initiatives.
• Take the lead on developing our RS digital roadmap.
• Capture VOC from both external and internal parties and work together with cluster RS managers on execution.
• Identify reporting needs, facilitate the design of dashboards and support rollout and adoption in the Remote Sales team.
• Work with analysts and FP&A to support key commercial processes like territory and target setting, StratPlan and ad hoc analysis.
• Provide insights and data to the RS EMEA team to help decision-making and business cases for change.

• At least 5 years in a similar role
• Leadership without authority
• Experience working in a highly matricial organization
• Strong communication, interpersonal and relationship-building skills
• Ability to lead projects
• Strong analytical skills
• Direct CRM experience, preferably in Sales cloud, and other relevant tools for Remote Sales organizations
• Excellent understanding of the Commercial function, preferably in the Medical Device industry
• Previous exposure to a Remote Sales environment would be a plus
• Good understanding of business Information and Reporting Systems
• Fluent in English

• Hybrid workmode
• Working in an international environment
• Inspirational colleagues & culture
• Career Development
• Fast Growing and innovative environment

France-Voisins le Bretonneux

Sr. Sales Operations Analystwill use of the existing available information in all our BSC data platforms (account potentials, Price-Index values, GPO price comparison, revenues, target public list of tenders...) to support with data commercial decision making.

Your focus region/ cluster will be France, UK, Belgium, Luxemburg, Ireland, Sweden, Denmark, Norway and Finland.

Although the SOA is not expected to be in the front line (discussing directly with the customer or managing the negotiations), it is required that he/she can speak the same language than the Commercial Leadership team to bring the appropriated support. He/she will need to be able to read and understand tenders / RfQs / Contract documents generated by the hospital/GPOs to provide support during the negotiations. For this reason, native language skills are preferred.

Your main areas of responsibility are

• Complete ad-hoc and routine analytical requests to drive profitable deals and support sales in commercial decision-making. Including GPO profitability/performance, customer P&Ls, deal modelling, waterfalls and other tools to assist in negotiation planning and preparation. Be able to show to the customer the value generated in an existing or proposed deal.
• Support Sales Teams in driving client commitment and contract compliance by building, maintaining, and updating appropriate tools and ensuring a regular review process throughout the life of the deal. Be capable to set up the appropriated KPIs to monitor each exiting deal and be proactive to inform CCMs/KAMs about any remarkable deviation.
• Integrate new products and services into existing deals (e.g. assessing performance impact, aligning Customer Service, etc.). Be aware of all the sales programs solution available in BSC (Pay Per Procedures, Capital Placements, Risk Sharing programs…). Make sure there is an acceptable level of standardization between different deals and customer.
• Provide regular updates on the relevant KPI measurements, support the QBR process, contribute to the development of LT presentations (AOP, Strat Plan) and any other business review tools.

• Participate in customer meetings (e.g.: negotiations, tender process) and provide analytical support to the CCM/KAM throughout the process.

• Exhibits a strong understanding of economic customer segments, needs and trends, which he/she effectively leverages in the face-to-face customer meetings as well as when completing required analytical tasks. Demonstrates business knowledge and understanding of performance drivers in order to proactively draw actionable insights from reports and analytics.

• Effective in sourcing external economic and commercial data, and internal BSC data from the relevant stakeholders and systems, in order to drive analyses that offer valuable input into customer meetings.

• A skillful collaborator, able to quickly identify and engage relevant stakeholders within the Cluster, as well as other support teams (e.g. Cluster Finance or Customer Service) and other divisional teams for best practice sharing.

Who are we looking for

• Bachelor’s degree in business administration, Engineering, Computer Science or similar disciplines.
• 3-5 years of experience in a comparable position in a multinational company.
• Good understanding of all different data and reporting systems, knowledge of SAP-ERP and/or Tableau are highly recommended.
• Analytically minded and able to correctly detail requirements and translate them into optimal analyses, reports and insights.
• Proficiency with MS Office, especially MS Excel.
• Strong written and verbal communication skills in English and French.
• Ability to build and maintain strong relationship with all kinds of internal stakeholders.
• Enthusiastic, determined and goal oriented.
• Ability to lead projects with deliverables, deadlines and key milestones. Problem solver and self-motivated attitude.
• Flexibility to travel across the region indicated.